Totall Drained Reviews 4

TrustScore 3 out of 5

2.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

2.8

Average

TrustScore 3 out of 5

4 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Booked a call out for my 85 year old…

Booked a call out for my 85 year old mother in law, they came out very quickly said the drain was blocked with fat then proceeded to charge £866.76 to
Clear it.He said the costs were for use of equipment which apparently is not included in the £92.50/half hour rate.
He was one guy on his own for 50mins.
Feel an old lady has been taken advantage of!

March 6, 2026
Unprompted review
Rated 1 out of 5 stars

Extortionate cost

Prompt service and came out on the day I called, but the cost of the service was extortionate. As someone else has mentioned, the cost of just over an hour's work to clear a blocked pipe cost £1150. Lots of hidden costs which were not mentioned.

February 13, 2026
Unprompted review
Rated 1 out of 5 stars

Good luck getting them out to actually do the job!

Called to get someone to come out and clear out a semi-blocked drain. All I wanted was for someone to jet wash the pipe and be done with it. I called on a Thursday morning and was told someone would be round the following morning. I called again to mention I didn’t have access via the garden and no external water and he assured me someone would be out the following morning.

No one came the following morning, so at 4pm I called and asked if someone was coming. He was out at the time but told me he’d call back to rearrange (gave me a poor excuse of ‘I tried to contact twice’ but I had no missed calls).

Never called me back.

Quite frankly, if you don’t want the job, just say. Don’t waste my time. I’ve now called DynoRod out to do the job but my issue could’ve been fixed last week had they have been honest!

February 27, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look