Totally Sports Insurance Reviews 

80
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Fantastic service, filled in online form through Facebook yesterday evening got a call back today! Ben was extremely helpful, I had been turned away by other providers! I thought I wouldn’t be able to... See more

Rated 5 out of 5 stars

From the start nathan smith was an absolute boss! Giving me all the info I needed without me having to ask as well as being genuinely interested in finding me the best policy available to me. Unlike... See more

Company replied

Rated 5 out of 5 stars

Broke my ankle, got sent a form, had my doctor fill it in and sign, sent back form back in the post and a week later I had the money in my account. No complaints at all

Rated 5 out of 5 stars

Applied for a quote 8pm Friday (7/10/22) by 10am Monday (10/10/22) Nathan smith from totally sports insurance had called me and arranged for a phone call, spoke with him today was a great help and got... See more

Company details

  1. Marketing Consultant

Written by the company

Personal Sports Injury & Illness Cover | 🏍️⚽🛠️ Visit Us For A Free Quote From A Partnered Advisor! 👍🏻 www.totallysportsinsurance.co.uk


Contact info

4.9

Excellent

TrustScore 5 out of 5

80 reviews

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4.9

All reviews

(80)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

What a guy!

Nathan was excellent i would highly recommend him, he made it such a breeze was easy to talk to and friendly! Top bloke.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

Great service

What a breeze Nathan Smith went through everything with me a proper down to earth guy I felt comfortable over the phone and he explain everything clearly so I understood also the cover itself is worth while I'm over the moon that I went with this company and I'm at ease when I'm on my mtb and at work

June 14, 2022
Unprompted review
Rated 5 out of 5 stars

Nathan totally sports …

I have been doing business with nathan and totally sports now for many years. I wouldn’t recommend anyone else. Nathan has gone above and beyond to help me out over the years and very recently he’s been a diamond as always. Top bloke, top business. Couldn’t ask for anything more. The efforts he puts in to helping me find what I need is off the scale. My trust and bond with him will last throughout. Keep up the great work pal

June 10, 2022
Unprompted review
Rated 5 out of 5 stars

Absolute boss.

From the start nathan smith was an absolute boss! Giving me all the info I needed without me having to ask as well as being genuinely interested in finding me the best policy available to me. Unlike other insurance companies with pushy “target driven” advisors these guys know what they are talking about!

Happy to be covered and fingers crossed I won’t need to make a claim but in the event I do I know I’m in good hands with these guys 🤙🏼

May 24, 2022
Unprompted review
Totally Sports Insurance logo

Reply from Totally Sports Insurance

Thanks for the review Shayne :)

Rated 5 out of 5 stars

Great experience

Great and hassle free experience and found me a great policy for the price I was looking for thanks again

May 16, 2022
Unprompted review
Totally Sports Insurance logo

Reply from Totally Sports Insurance

No problem Michael, thanks for the kind words :)

Rated 5 out of 5 stars

Very understandable and understanding…

Very understandable and understanding very polite excellent professionalism providing the customer with the best deals available very considerate and kind would recommend Ben to all new customers!

April 29, 2022
Unprompted review
Totally Sports Insurance logo

Reply from Totally Sports Insurance

Thanks for the review Joe, much appreciated!

Rated 5 out of 5 stars

Ben king needs a promotion

Ben king was extremely helpful and informative in supplying me the cover I needed!

April 28, 2022
Unprompted review
Totally Sports Insurance logo

Reply from Totally Sports Insurance

Great to hear, thanks for the review Scott!

Rated 5 out of 5 stars

Tim is the man

Tim is the man, sorted everything from start to finish, couldn't of asked for better service from him.

July 21, 2021
Unprompted review
Rated 1 out of 5 stars

TLDR: illegal and dishonest

TLDR: Totally Insurance illegally started a policy on my behalf without my consent...

I was told I had to go through a series of questions and an underwriting to get an exact quote for sports insurance. I expressed I wanted it for my bicycle more than myself, but decided to get the quote anyway after being told they only did it for the rider, not the bike, as I thought I could always get a second policy from somewhere else for the bike.

I was told I'd receive a code from the insurance provider - Royal London - that I'd need to activate to start the policy, so I was assured by Tim at Totally that I wouldn't be starting a policy, just receiving an exact quote.

Deciding not to go ahead I started a policy with another provider.

3 months down the line, I had an email from Royal London welcoming me.

Tim, and Totally Insurance had proceeded with my policy despite not activating a code or giving authorisation to do so.

Royal London quickly cancelled the policy and were very pleasant.

Totally said it 'didn't sound like Tim' but I received a voicemail about 10 minutes after the cancellation, from Tim, exclaiming that he activated the policy on my behalf because he was worried I'd be without insurance as I hadn't gone ahead with the policy.

Pretty sure they acted illegally, but at the very least they were very sneaky and dishonest.”

February 28, 2021
Unprompted review
Rated 1 out of 5 stars

DO NOT USE - thieves and liars

Do not use this sh!t show of a company, they supposedly set me a custom policy for my Mountian bike riding when I had a broken arm and come to claim they would not help or payout.

absolute thieves I am suing them and hopefully saving others pain with this accurate review.

April 18, 2020
Unprompted review

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