The Lecturer and information was well organized, taught in an effective way, clear presentations that were relevant to the subject. A lot of practical examples. Taught well according to all the dif... See more
Company replied
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Very professional staff who were able assist me to complete the course through excellent feedback. The turn around time to receive my certificate was very fast. Woukd recommend them as a training orga... See more
Company replied
was really great content, loved the fact that the facilitator was a local who has grown up in not only the Cairns/tablelands region but also has worked and travelled through out Cape York communities.... See more
Company replied
As people learn differently I found the new online portal hard to study with. The previous one was good as I could printout what I needed to read and reference the printout plus my notes to compete ta... See more
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Company details
Information provided by various external sources
Total Management and Training is a registered training organisation, a safety consultancy, and on-seller of Mango compliance software.
Contact info
30 Minnie Street, 4870, Cairns, Australia
- +61 (07) 4051 6357
- office@totalmantra.com.au
- www.totalmantra.com.au
4.5
Excellent
55 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Good service LET me extend
Good service LET me extend. Bit costlynthough. $500 for.printed notes a bit rich..Sue dickey is awesome
April 23, 2019
Unprompted review
Reply from Total Management and Training
Thanks for the feedback Karen. We have taken on board yours and others feedback in relation to the printed resources and are putting together our own resources so we don't have to use a third party for them, which is where the cost is derived from. I'll pass on your feedback to Sue.
Very accommodating-required to…
Very accommodating-required to undertake my LLN module to update my older Cert4. Awesome!!
April 18, 2019
Unprompted review
Reply from Total Management and Training
Thanks Philip. Good work on completing your LLN module to stay current for your TAE. We hope to see you again in the future.
Great trainer with great resources
Great trainer with great resources. Moodle is easy to use and provides clear steps for assessments.
Support was always given quickly.
Would recommend studying with this RTO
April 17, 2019
Unprompted review
Reply from Total Management and Training
Thanks Daniel. Good work completing it online and remotely. Your submissions were some of the best we had seen. Good luck in your future endeavours.
Very supportive
Very supportive, helpful. Excellent trainer (Tina O'Donoghue)
April 16, 2019
Unprompted review
Reply from Total Management and Training
Thanks for the positive comments Tanja. Great work completing your TAE40116 and best of luck into the future.
The HSR course was delivered by knowledgeable and experienced individuals
Highly recommended.
April 16, 2019
Unprompted review
Reply from Total Management and Training
Hi Chris, thanks for the feedback.
Health and Safety Representative Course
Engaging instructors and good learning environment, thank you.
April 16, 2019
Unprompted review
Reply from Total Management and Training
Thanks Julie - I'll pass on your feedback to your trainer Bruce. I hope you now feel prepared for your role as a Health and Safety Rep.
Super awesome
Have done my traineeship through these guys while on the job, had one of the best trainers to come and visit me monthly to see how I am going with the units I was working on - she was absolutely awesome.
April 16, 2019
Unprompted review
Reply from Total Management and Training
Thanks, Alyssa - I'll pass on your feedback to your trainer Sue - I'm sure she will be really appreciative.
Recommended
Course content very expertly covered by a trainer who clearly knew almost everything there was to know on the subject.
April 16, 2019
Unprompted review
Reply from Total Management and Training
Thanks very much for the feedback Mark. The trainers really appreciate getting feedback.
Thanks Tina for a very professional…
Thanks Tina for a very professional approach. Well done.
March 24, 2019
Unprompted review
Reply from Total Management and Training
Thanks for the feedback Ed. I'll pass this onto Tina who will be delighted.
Cheers, Ben O'Donoghue.
Instruction staff were well versed in…
Instruction staff were well versed in their respective subjects & experience. Actively encourage the class to provide their own experiences & what they detected in their workplaces prior to attending the course to share with everyone. Made for very enjoyable discussion's. Online resources were readily available & student handbook was well laid out & easy to read.
Not the old boring ways of instruction where everything was structured & formal. Very relaxed atmosphere & more importantly encouraging for the students where everyone's opinions/experiences where respected by all.
Have never been a big fan of competency based training (must be my age) however, I did enjoy the interaction with both staff & students.
March 22, 2019
Unprompted review
Reply from Total Management and Training
Thanks for the great feedback Andrew. I'll make sure I pass this on to the trainers and assessors.
We look forward to seeing you again in the future.
Kind regards, Ben O'Donoghue
Delivery of the course was not very…
Delivery of the course was not very efficient and not very interactive.
Delivery of certificate after has taken way to long as well and I'm still waiting for it.
Course delivery could involve more theory and practical such as role playing or scenario solving.
March 21, 2019
Unprompted review
Reply from Total Management and Training
Hi David,
Thanks for the honest and open feedback.
We are actively reviewing the Health and Safety Representatives course so your feedback on improvements to the delivery are most welcome and have been added to our review.
We certainly don't like to keep people waiting for certificates once completed. I have reviewed and your certificate was emailed on 20/03/2019, which is significantly outside our normal delivery times. We have reviewed what happened and are working on an improvement to avoid this happening again.
You should have receievd your emailed certificate by now, however if not please contact us at office@totalmantra.com.au or on 07 4051 6357.
Kind regards,
Ben O'Donoghue
Excellent Facilitator and facilities
March 21, 2019
Unprompted review
Reply from Total Management and Training
Hi Malvyn,
Thanks for the feedback.
Good luck with your Health and Safety Representative role.
Cheers, the TMT Team
Reply from Total Management and Training
Hi Dion,
Thanks for the review - we hope we can keep up the good work.
Great work completing your Certificate IV in Work Health and Safety.
Cheers, the TMT Team
The training material and guidance…
The training material and guidance throughout the course was great. I would highly recommend Total Management & Training to those who are in the Safety Industry. Great Team!
November 12, 2018
Unprompted review
Reply from Total Management and Training
Hi Stephen - sorry about the delay in responding... the notification went to our spam :).
Thanks very much for the feedback, it is much appreciated.
Cheers, the TMT Team
Best Training Organisation - best staff, best trainers!
All the staff have been very helpful. I have received the best and most efficient support with any questions and issues I had! I will definitely recommend this training organisation and am looking forward to completing more studies with them!
September 12, 2018
Unprompted review
Reply from Total Management and Training
Thanks, Micaela. We really enjoyed having you as a student and hope to see you again in the future.
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