Total Warehouse Reviews 

1,128
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 1 out of 5 stars

Let me place an order, emailed to say 3-4 days delay which I was okay with. Now not responding. emails bouncing, phone number not working and website down. Can safely say they've taken everyone's mon... See more

Rated 5 out of 5 stars

Recently bought a gorgeous light fitting from Total Warehouse. It came directly from the supplier & due to the way it was packaged had sustained some damage. I had no problem getting through to Beck... See more

Rated 5 out of 5 stars

The product delivered was damaged by the carrier. On examining it decided we did not want it replacing. On speaking to Becky and explained the situation she advised us to photograph the damage and ema... See more

Rated 5 out of 5 stars

We needed plug and play lights the next day due to being let down by another supplier. Total Warehouse had the lights in stock and even paying them extra to deliver by 12pm the next day were still... See more


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4.3

Excellent

TrustScore 4.5 out of 5

1K reviews

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4.3

All reviews

(1,128)

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Good customer service

The goods I'd ordered turned out to be awful quality (Fallen Fruits aged ceramic range for the garden). But Total Warehouse's Customer Service proved to be excellent in dealing with the problem, so although this particular purchase didn't work out, I would still rate Total Warehouse as a trustworthy company where you can buy with confidence.

September 2, 2013
Unprompted review
Rated 5 out of 5 stars

Great servce,great product

I searched everywhere for a new feeder for the dog and came up with Total Warehouse.
The staff were very helpful and the product everything I (and the dog!) wanted, and the price was great.
I would try them for anything before I looked elsewhere..

August 24, 2013
Unprompted review
Rated 5 out of 5 stars

Ist rate service

helpful staff on the phone .
good product (floor mats)
Very quick delivery .
I will be using total Warehouse again , Ist rate service.

Bruce B

August 17, 2013
Unprompted review
Rated 5 out of 5 stars

Great fast service

I paid for 3 - 5 day postage and placed my order at about 3pm in the afternoon. My lights arrived in the morning of the very next day. How about that!

August 15, 2013
Unprompted review
Rated 5 out of 5 stars

Very good service

Bought a 150w plug and play transformer which unfortunately had a crack in its casing on arrival. Made contact by telephone and a replacement was sent next day. Better still the courier took the faulty one back so I didn't have to post it which would have been expensive as it is a heavy item. I appreciate that any expense if I had sent it back would have been reimbursed. The staff to whom I spoke were very polite and helpful. Excellent service from an excellent company.

July 28, 2013
Unprompted review
Rated 5 out of 5 stars

Very good reponse to problem item.

Ordered a plug and play remote control with an extra receiver which turned out to be faulty. Advised TW and they quickly sent a new one (which worked fine) together with a postage paid label to return the faulty one. Very good service.

July 25, 2013
Unprompted review
Rated 5 out of 5 stars

Good value and fast and efficient service.

Very fast and efficient service, it was delivered within 3 days. Very well made and good value, although as yet my cats don't appreciate it, maybe as the weather is too hot. As with children the cats ignored the cat house and got inside the box it came in. Looks really nice in the garden and has been a topic for many conversations.

July 25, 2013
Unprompted review
Rated 5 out of 5 stars

PIR Ceiling Detector

These are great units, cheap, reliable and easy to install. They look good too. Every room should have one.

July 25, 2013
Unprompted review

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