Trip tots delivered a crib for our infant. It was a huge relief to have this item delivered and picked up from our location and I was satisfied with the quality of the item. Some ways they could impr... See more
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A huge thanks to Tots to Travel for our second holiday with you. Once again your customer service was first class. Despite the Covid-19 pandemic you treated us brilliantly and supported us to find s... See more
Fantastic service from start to finish, very knowledgeable staff who’d help you choose what’s right for you and your family and not just the most expensive. Fabulous extras for anyone with small child... See more
Company replied
Top rate, Salema Beach in the Algave. Your suggestion of 2 adjacent villas in this holiday resort was spot on. For 7 adults and 2 toddlers we couldn't have wishes for anything more. Your attention... See more
Company replied
Company details
Information provided by various external sources
Provides stylish, handpicked holiday homes, villas & resorts fully-equipped for families with under 5s
Contact info
The Hub, Blackfriars Street, PE9 2BW, Stamford, United Kingdom
- 0800 014 2270
- enquiries@totstotravel.co.uk
- www.totstotravel.co.uk
3.8
Great
498 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
So patient and helpful
So patient and helpful. Answered all my questions and put me at ease. Thank you.
January 30, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the 5-star rating! I'm really glad Helena made sure the booking process was such a positive experience for you and I hope you have a great holiday in Spain when you go.
Eleanor
Great service.
January 30, 2020
Unprompted review
Reply from Tots To Travel
Thanks so much for the kind review - I'm really glad that Rachel could help find the perfect family holiday for you. Have a lovely time in Cyprus when you go!
Eleanor
I cannot recommend them enough
I cannot recommend them enough! I felt very well taken care of and all my questions were answered with details. Rachel dealt with most of my queries and was so kind and efficient. Its our first holiday as a family of four and they have given me so much confidence.
January 30, 2020
Unprompted review
Reply from Tots To Travel
What a lovely review, thank you so much for taking the time to leave such kind feedback. I'm so glad Rachel could help with sorting your holiday plans and that Kirsten could get you booked in - if you need any more advice or information ahead of the holiday then please do let us know. Have a fantastic time in Portugal when you go!
Eleanor
Super responsive communication ;)
January 28, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the kind comments - I'm happy Kirsten has been so helpful!
Eleanor
Great
Helena was really helpful, gave good advice based on our needs and followed up super quickly
January 25, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the 5-star rating, I'm so glad to see Helena could help find your perfect holiday accommodation! Have a lovely time in Tenerife when you go!
Eleanor
Can always rely on TTT
As a family we have used Tots To Travel for several years. Always great service and the accommodation is well explained based on arrival. Never had a bad experience with TTT.
January 24, 2020
Unprompted review
Reply from Tots To Travel
What a lovely review, thank you! It's so lovely that you've trusted us with another family holiday. Have a wonderful time in France when you go and let us know if you need anything before or during the holiday :)
Eleanor
Reply from Tots To Travel
Thanks for the lovely review! I'm so happy to see that Helena, Nikki and the team were so helpful. Have a fantastic time in Mallorca when you go!
Eleanor
Excellent service, as always
This is our second booking with Tots. They are always helpful and go above and beyond to answer your questions. The website is easy to use and very informative; the booking process is slick. The extras Tots provide whilst on your holidays really take the pressure off.
January 21, 2020
Unprompted review
Reply from Tots To Travel
Thank for the kind review and most of all thank you for trusting us with your next family break! I'm so glad Rachel could find something perfect & that we could answer all your questions about the property, I know there were some aspects that were really important to you all so of course we wanted to do everything we could to help! Have a lovely time in France when you go.
Eleanor
Reply from Tots To Travel
Thank you for the great feedback! It's really great that Victoria could help find the ideal holiday spot - have a great time in Portugal when you go :)
Eleanor
Great support throughout booking process
January 21, 2020
Unprompted review
Reply from Tots To Travel
What a lovely review, thank you! I'm really glad to hear the lovely Rachel could help find the perfect holiday property & Kirsten could help get you all booked in. Have a fantastic time in Portugal when you go!
Eleanor
Very helpful staff and great to deal…
Very helpful staff and great to deal with
January 21, 2020
Unprompted review
Reply from Tots To Travel
Thank you for the kind review - I'm really glad Ella could help get everything sorted for you!
Eleanor
Quality service and website
Excellent customer service, very easy to navigate the website with all possible questions answered, very simple and easy to book
January 20, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the 5-star rating! I'm happy to hear Charlotte could help find your perfect holiday property & that you found the online booking process so simple. Have a fantastic time in Lanzarote & let us know if you need any help from us at all!
Eleanor
Great customer service
Really helpful in booking what I wanted and when-very easy to contact by email and phone. Also follow up emails with information and what to do next is great.
January 20, 2020
Unprompted review
Reply from Tots To Travel
Thank you for the kind comments about the process, I'm really glad Ella and Charlotte could help get everything sorted! Have a lovely time when you go :)
Eleanor
Fantastic Customer service
Customer service- Nikki and Ella were both very professional and helpful. Hoping the holiday lives up to how great it looks and sounds!!
January 18, 2020
Unprompted review
Reply from Tots To Travel
Thanks so much for the lovely comments about the team, I'm so happy to hear Ella and Nikki made your booking experience so positive! Have a wonderful time in France when you go!
Eleanor
One of the best customer services I've…
One of the best customer services I've ever come across
January 17, 2020
Unprompted review
Reply from Tots To Travel
What a lovely review, thank you so much! I'm really glad to see Nikki and Kirsten could help get your booking all sorted and answer your questions about the holiday. Let us know if there's anything else we can help with in the lead up to your holiday & have a great time!
Eleanor
Extremely helpful
Extremely helpful, polite and informative. Easy to contact and they help with the whole process of booking.
January 17, 2020
Unprompted review
Reply from Tots To Travel
Thank you for the 5-star rating & kind feedback! I'm really happy to see that Ella could help find the perfect holiday home and that Kirsten could help get you all booked in. Have a great time when you go & let us know if there's anything we can help with at all!
Eleanor
Really helpful and responsive.
January 17, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the lovely comments - I'm really glad Charlotte could use her knowledge to help find the perfect holiday spot for you & your family. Have a wonderful time in France when you go!
Eleanor
Quick response regarding the enquiry
Quick response regarding the enquiry. The representative was very well informed and polite. We are looking forward to our first holiday with tots to travel.
January 16, 2020
Unprompted review
Reply from Tots To Travel
What a lovely review! I'm really happy to see Rachel & the team could get your holiday sorted so quickly and efficiently - have a fantastic time in Portugal when you go!
Eleanor
Very easy to communicate via email
January 15, 2020
Unprompted review
Reply from Tots To Travel
Thank you for the review - it's great that Helena and the team could help out with getting your holiday sorted!
Eleanor
Extremely knowledgeable and friendly…
Extremely knowledgeable and friendly service, thanks Charlotte and look forward to booking our next holiday with you
January 13, 2020
Unprompted review
Reply from Tots To Travel
Thanks for the kind review - I'm so glad Charlotte was so helpful and we'll keep an eye out for when you're ready for your next holiday!
Eleanor
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