Trip tots delivered a crib for our infant. It was a huge relief to have this item delivered and picked up from our location and I was satisfied with the quality of the item. Some ways they could impr... See more
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A huge thanks to Tots to Travel for our second holiday with you. Once again your customer service was first class. Despite the Covid-19 pandemic you treated us brilliantly and supported us to find s... See more
Fantastic service from start to finish, very knowledgeable staff who’d help you choose what’s right for you and your family and not just the most expensive. Fabulous extras for anyone with small child... See more
Company replied
Top rate, Salema Beach in the Algave. Your suggestion of 2 adjacent villas in this holiday resort was spot on. For 7 adults and 2 toddlers we couldn't have wishes for anything more. Your attention... See more
Company replied
Company details
Information provided by various external sources
Provides stylish, handpicked holiday homes, villas & resorts fully-equipped for families with under 5s
Contact info
The Hub, Blackfriars Street, PE9 2BW, Stamford, United Kingdom
- 0800 014 2270
- enquiries@totstotravel.co.uk
- www.totstotravel.co.uk
3.8
Great
498 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great service
Great service. No pressure to book. Lots of options given.
October 24, 2019
Unprompted review
Reply from Tots To Travel
Thank you for such a positive review! I'm so glad to hear that Charlotte and the team were able to help you find your ideal family holiday. I hope you have a lovely time away!
Eleanor
Very easy to book
Very easy to book, excellent site and clear to use with good pictures and description of the resorts
October 19, 2019
Unprompted review
Reply from Tots To Travel
It's great to hear you had such a good booking experience with us. Have a lovely holiday!
Eleanor
Excellent booking experience and so far…
Excellent booking experience and so far so good with everything else. Holiday in 8 weeks!
October 18, 2019
Unprompted review
Reply from Tots To Travel
Thank you for your 5-star rating! I'm so glad that Rachel was able to help you find your perfect holiday. I hope you have an amazing time when you go!
Eleanor
Amazing Holiday!
Tots to Travel were fab, the accommodation (Green Garden - Tenerife) was so sensibly thought out with plenty to entertain an 18 month old, we had so much fun. Staff on site are very helpful and I’m confident that support would have been given through Tots in the UK if required, given the pre-travel and follow up calls. I’ve recommended to all of my friends with little ones as it made holidaying with a toddler as relaxing and easy as it possibly could be!
October 17, 2019
Unprompted review
Reply from Tots To Travel
What a lovely review, thank you! It's great to hear that you had such a lovely time at Green Garden and that the resort suited yourselves and your little one so well. It's wonderful to hear that you are recommending us to your friends and we hope to hear from you again when booking a future holiday!
Eleanor
Rachel dealt with my booking and was…
Rachel dealt with my booking and was very helpful, made suggestions that I hadn't considered and made the whole process hassle free. We're very excited for our holiday in May next year! Thanks Rachel.
October 10, 2019
Unprompted review
Reply from Tots To Travel
Thank you so much for your kind review, it's great to hear that Rachel was able to assist in getting your holiday booked and making the process nice and stress free for you! Have a wonderful holiday in Portugal next year!
Claire
Reply from Tots To Travel
Thank you for your 5 star rating and positive review! Have a great time in Portugal!
Claire
Very easy to book and very friendly…
Very easy to book and very friendly staff!
October 3, 2019
Unprompted review
Reply from Tots To Travel
Thank you for the 5 star rating, it's great to hear that you found our staff nice and friendly and the booking process easy! Have a great time in Portugal!
Claire
Great Booking Experience
Great help on the phone, good website, very detailed which is great for working out holidays with little children!
September 28, 2019
Unprompted review
Reply from Tots To Travel
That's great feedback thank you, have a fantastic time in Tenerife.
First and last time
I don’t feel I received any benefits from booking with tots to travel. We didn’t receive items promised on the essential kit and the property was not in my opinion completely safe for children which were the two main factors in choosing tots to travel.
September 27, 2019
Unprompted review
Reply from Tots To Travel
Thank you for your review and your time on the phone earlier. It's such a shame that we were not aware of the issues whilst you were on holiday, as we could have improved a number of them quickly and early on in your stay. As discussed I have raised your feedback with our product team and requested that a visit is made to the property. I'm pleased to hear that although on this occasion you didn't seem to experience the normal Tots to Travel experience, you would look to book with us again. Thank you again for your time today.
Claire
Excellent customer service
Excellent customer service, Helena was very helpful and attentive. The properties on offer are fabulous, totally made for kids in mind. Only negative for me is I would like an option for free cancellation. Booking a year in advance and nervous for some unforeseen circumstances we can't go. Other then that fabulous. 5 stars.
September 26, 2019
Unprompted review
Reply from Tots To Travel
Thank you for the 5* review, we're really happy to hear Helena was able to help you find the perfect holiday for you and your family!
Excellent service
Excellent booking experience with friendly staff and great communication.
September 25, 2019
Unprompted review
Reply from Tots To Travel
Thank you for the review, have a wonderful holiday!
Everybody in this company are helpful…
Everybody in this company are helpful and phones are answered promptly, handled the Thomas Cook fiasco brilliantly. Such a great helpful Team.
Steve.
September 24, 2019
Unprompted review
Reply from Tots To Travel
We are so glad that Eleanor and the customer service team could get this resolved promptly for you. Have a fantastic holiday when you go!
Having booked with Tots To Travel three…
Having booked with Tots To Travel three times now I can honestly tell you that in my experience there isn't a more helpful travel agent out there.
On top of that the fact that they cover all of the essentials when travelling with younger children (their site says under 5s but mine are 5 and 7 and the resort we're going to next year is still perfect for them) just makes travelling so much easier than it often is.
September 24, 2019
Unprompted review
Reply from Tots To Travel
Thank you for the lovely review, we are so glad Charlotte could help you get next years holiday booked. Have a wonderful time in Tenerife when you go!
Great customer service
September 21, 2019
Unprompted review
Reply from Tots To Travel
Thank for your review, we are so glad Helena could help you with your booking. Have a great time in Mallorca next year!
My go to company for family friendly…
My go to company for family friendly luxury breaks.
September 21, 2019
Unprompted review
Reply from Tots To Travel
Thank you for booking with us again and for such a lovely review! Have a fantastic time in France next year
Very quick response to enquiry.
September 20, 2019
Unprompted review
Reply from Tots To Travel
We hope you had a fantastic time in France, thank you for the review!
Helpful and informative
Helpful and informative. Where Charlotte didn’t immediately know the answer she came back super quick.
September 19, 2019
Unprompted review
Reply from Tots To Travel
That's great feedback thank you, we're really happy to hear Charlotte was able to help you find the perfect holiday for you and your family. Have a fantastic time when you go!
Ella
Excellent service
Excellent service, I had dozens of questions, changed my request numerous times, all was dealt with patiently, quickly and efficiently, the price was good too!
September 17, 2019
Unprompted review
Reply from Tots To Travel
Thank you for your 5* review, we hope you have a fantastic time when you travel!
Only had experience of the booking…
Only had experience of the booking process so far! But that along with information on the website has been first class.
September 16, 2019
Unprompted review
Reply from Tots To Travel
We're so glad you found the booking process with our Family Travel Experts so easy! Have a wonderful holiday!
Fantastic advise & help!
September 16, 2019
Unprompted review
Reply from Tots To Travel
Thank you for the lovely review, have a fantastic time on your holiday!
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