Touch of Ginger Reviews 32

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

The staff at Touch of Ginger are just fantastic. I ordered the kgb orchid candle deals like other on here, and also had problems with the candle count....after phoning them, they organised di... See more

Rated 5 out of 5 stars

The products are great and the service is fab, we have been using Touch of Ginger for little pressies for the past few years and have never been left down. The quality and orginality of their product... See more

Company replied

Rated 5 out of 5 stars

kgb deal orchid t-lights. Although they only sent 1 set instead of 3, after a phone call and very helpful staff, the other 2 sets arrived within a matter of days. I was happy with the free delivery,... See more

Rated 5 out of 5 stars

It was a very pleasant experience purchasing from Touch Of Ginger. They were very efficient, and helpful towards my requests. The range of products was superb for what I was looking for, and felt very... See more

Company replied

Company details

  1. Gift Shop

About Touch of Ginger

Information provided by various external sources

Gifts and Accessories for Modern People
We have always believed that good design should be at the core of what we do and creating innovative designs using novel materials and manufacturing processes is what we do best. Our business has grown steadily, gaining industry awards for excellence along the way. Today we work in partnership with some of the UK's leading retailers to deliver our brand message and we now export our products to Europe, Japan, Australia and even India!

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

32 reviews

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Rated 5 out of 5 stars

Happy Shopper

Very pleased! The web-site is easy to use, the products came right on time and perfect gifts for my friends. Just can't wait to give them to them!! :)

May 14, 2015
Unprompted review
Rated 5 out of 5 stars

Excellent experience

The website was easy to use and I received what I asked for, when I wanted it and at a price I was willing to pay. Can't get much better than that!

September 1, 2014
Unprompted review
Rated 4 out of 5 stars

Very pleased

I too had a problem with the number of candle holders via KGB deal, however a quick email and the rest arrived without any hassle whatsoever!
Very pleased with the candle holders too...very different and vey nice! :)

February 12, 2012
Unprompted review
Rated 5 out of 5 stars

The BEST customer service team EVER

The staff at Touch of Ginger are just fantastic.

I ordered the kgb orchid candle deals like other on here, and also had problems with the candle count....after phoning them, they organised dispatch but it didnt arrive....after speaking to 2 different staff members during the course of the week, a member of staff then kindly took it upon himself to personally organise the dispatch and delivery for me, sending it overnight.

I was very impressed with this company, all staff there were friendly, helpful and patient at all times....(I'd love to work amongst this professional and fun team!)

They went above and beyond the call of duty for me, therefore I happily recommend them to anyone.

December 4, 2011
Unprompted review
Rated 5 out of 5 stars

Brilliant Service!

I ordered a few things from this company as christmas presents. They arrived in 2 days, with free p&p! Very happy service, fantastic communication.Will definitely buy from them again, and recommend to friends!

November 29, 2011
Unprompted review
Rated 5 out of 5 stars

First class customer service

I give 5 stars even though I received 3 candle holders instead of 9. But a phone call put this right and the extras were delivered the next day. Thought they were well worth the equivalent of £1each as very pretty and safe, but would not have paid 3 times as much. But customer service was brilliant! I shall look at site for other gifts.

November 21, 2011
Unprompted review
Rated 5 out of 5 stars

touch of ginger

kgb deal orchid t-lights. Although they only sent 1 set instead of 3, after a phone call and very helpful staff, the other 2 sets arrived within a matter of days. I was happy with the free delivery, quality and the helpfulness of the staff.

November 19, 2011
Unprompted review
Rated 4 out of 5 stars

Lovely Website

Great free delivery, ordered candles through Groupon, really lovely, but maybe not worth full price. Lovely web site I have it bookmarked.

November 19, 2011
Unprompted review
Rated 5 out of 5 stars

KGB deals candles

Quick delivery, excellently packaged. Lovely unusual candles. Very happy with price paid in deal, but not sure I would have paid RRP. Free delivery is great

November 17, 2011
Unprompted review
Rated 5 out of 5 stars

kgb deal - candles

ordered some candles from this company, good communication throughout, order delivered quickly and well packed. The items are great quality, very pleased.

November 16, 2011
Unprompted review
Rated 4 out of 5 stars

Great and Handy

Great product from Touch of Ginger, ordered a mini flight travel pod, Satisfied with the product, however, to be fair I believe there could have been more for the money. But the description of the product was exactly what you got.

May 31, 2011
Unprompted review
Rated 5 out of 5 stars

Touch of BRILLIANCE

The products are great and the service is fab, we have been using Touch of Ginger for little pressies for the past few years and have never been left down. The quality and orginality of their products cannot be faulted and neither can their mail order service.

May 9, 2011
Unprompted review
Touch of Ginger logo

Reply from Touch of Ginger

Maz - thanks very much for your great review!

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