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Review summary

Created with AI, based on recent reviews

Considering 52 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for its excellent products, competitive pricing, and efficient order processing. Many highlight the fast shipping and the careful packaging of items, ensuring they arrive in perfect condition. People frequently mention the wide selection of products available, making it a go-to source for their needs. However, some customers were dissatisfied with the delivery service, noting issues with damaged parcels or extended waiting times for their orders. A few people also experienced delays in receiving their items or encountered difficulties with returns for defective products.

What people talk about most

Product

People report positive experiences with product. Customers consistently praise the excellent quality of the... See more

Delivery service

Reviewers highlight positive aspects of delivery service, with many praising the fast shipping and prompt... See more

Price

Customers consistently express satisfaction with the pricing. Many reviewers highlight that prices are very... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers praise the perfect material and... See more

Order

Reviewers mention positive feedback about order. Many customers praise the fast and efficient order handling... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I was pleasantly surprised because a simple visit to see how things will go, ended in a purchase! All went flawlessly and I found answers to all the questions I had, without bothering anyone. Every ti... See more

Company replied

Rated 5 out of 5 stars

Hello, I’d like to confirm that I’m very satisfied with the transaction. Communication with the seller was excellent—prompt and professional. Shipping was fast and smooth, and the item arrived per... See more

Company replied

Rated 5 out of 5 stars

A good experience! Being a specialist, TLHP has a wide range of speakers; the prices are competitive, and the order arrived swiftly, and in good condition. The speaker was well packed, in a double st... See more

Company replied

Rated 5 out of 5 stars

Have been customer for many years at TLHP buying speaker units and crossover part. TLHP always make buying a pleasure; fair pricing, safe packing and fast shipping. Rgds Jan Denmark

Company replied


Company details

  1. Audio Visual Equipment Supplier

Written by the company

Entreprise familiale depuis 30 ans, TLHP est implantée à Bourgbarré, au sud de Rennes, en Bretagne. Spécialisés dans la distribution de composants électro-acoustiques, nous disposons d’un large stock et assurons des expéditions rapides et fiables pour mieux satisfaire nos clients.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

654 reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

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Rated 5 out of 5 stars

Delivery service

Delivery service, price and quality os de equipment.

April 6, 2026
Unprompted review
TLHP logo

Reply from TLHP

Hello,

Thank you for your 5-star review. We are very pleased that you appreciated the delivery service, our offers and the quality of the equipment.

We hope to see you again soon on TLHP.

Customer Support TLHP

Rated 3 out of 5 stars

Nightmare!

It feels like a bad joke to ask me to rate my experience with your service, given that I still haven’t received what I ordered and paid for three weeks ago.

Instead of immediately resending the order that your own business partner, Colissimo, lost, you are making me wait until you receive compensation from them, while I have to keep chasing you just to find out when I will finally receive the items I need.

On top of that, you have now stopped replying to my emails.

I am extremely disappointed.

Update: 5/5/2026
Parcel finally received yesterday, 4th May 2026, after almost 28 days in transit due to mishandling from the Grek Postal company (ELTA). THLP performed any possible actions to resolve the case but they should seriously reconsider their carrier business parthenrs.

April 8, 2026
Unprompted review
TLHP logo

Reply from TLHP

Hello,

Thank you for your feedback. We are sincerely sorry that your order has still not been delivered, and we understand your disappointment.

We would like to clarify that we were informed of the delivery issue on April 23 and opened a claim with the carrier the same day. The carrier must now complete its checks with the postal services involved before confirming whether the parcel can still be located or must be considered lost.

We also confirm that we are not waiting for compensation before handling your case. Several replies were sent to explain the situation and the process in progress, and we are sorry if our follow-up did not feel clear or reassuring enough.

We understand that this delay is frustrating, especially when the items are needed urgently, and we will continue to follow the case until a solution can be provided.

Customer Service TLHP

Update following delivery:

We are glad to confirm that the parcel was finally delivered on May 4, 2026.

We are sincerely sorry that the delivery took so long and that the parcel remained in transit for almost 28 days. As mentioned in our previous exchanges, we followed the case closely from the moment the issue was reported to us and opened a claim with the carrier on the same day.

We also take note of your feedback regarding deliveries to Greece and the local postal service involved. This experience will be taken into account when reviewing the most suitable shipping options for future orders.

Thank you for updating your review and for giving us the opportunity to follow the case until it was resolved.

Customer Service TLHP

Rated 5 out of 5 stars

Perfect

Everything was perfect. Quick sending goods and delivery too. Thank you.

April 9, 2026
Unprompted review
TLHP logo

Reply from TLHP

Thank you for your 5-star review. We are pleased to hear that everything was perfect and that both shipping and delivery were fast. Thank you again for your trust.

Support TLHP

Rated 5 out of 5 stars

good company

after several experience my opimion is: all service excellent, order handling and delivery very fast. prices very reasonable

March 3, 2026
Unprompted review
TLHP logo

Reply from TLHP

Hello,

Thank you for your 5-star review. We’re delighted to hear that our service, order handling and delivery met your expectations. We’re also glad that our offers suited you.

Customer Service TLHP

Rated 5 out of 5 stars

Competitive prices

Competitive prices, fast shipping.

Excellent service.

January 20, 2026
Unprompted review
TLHP logo

Reply from TLHP

Hello,

Thank you for your review and for the 5 star rating. We’re glad to hear that our offers, fast shipping, and service met your expectations.

Best regards,
TLHP Customer Service

Rated 5 out of 5 stars

The same as always

The same as always, excellent service and very good prices.
Recommend them, top scores 🙏.

January 6, 2026
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5 star review. We’re really glad to hear everything was excellent as always, and that our offers continue to meet your expectations. Thanks as well for recommending us.

Support TLHP

Rated 5 out of 5 stars

Correct delivery

Correct in every aspect

December 13, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you for your review and your 5 star rating. We’re glad to hear everything was correct in every aspect, from order to delivery. We look forward to assisting you again on a future project.

TLHP Customer Service

Rated 5 out of 5 stars

A credit to the industry!

Timely communication, very competitive pricing and prompt delivery is always first priority with TLHP!

January 8, 2026
Unprompted review
TLHP logo

Reply from TLHP

Thank you for your review and your 5 stars. We’re really pleased to read that our communication was timely, that our offers matched your expectations, and that delivery was prompt. We’ll keep that same level of focus for your next orders.

The TLHP team

Rated 5 out of 5 stars

Very fast shipping

Very fast shipping
Very good product!

January 3, 2026
Unprompted review
TLHP logo

Reply from TLHP

Thank you for your review and your 5-star rating. We’re glad the shipping was very fast and that you’re happy with the product. We look forward to assisting you again on your next order.

TLHP Support Team

Rated 5 out of 5 stars

favourable price

favourable price, good handling and fast delivery

November 23, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5-star review and for your trust!We’re glad our offers,the handling of your order,and the fast delivery met your expectations.We look forward to serving you again at TLHP.

Rated 5 out of 5 stars

Simply perfect

The entire purchase process was perfect, from placing the order to its shipping and receipt. It will continue to be my go-to place for ordering ultra high-fidelity speakers.

October 25, 2025
Unprompted review
TLHP logo

Reply from TLHP

Hello,

Thank you for your 5-star review. We’re glad to hear everything went smoothly from ordering to shipping and delivery. It’s a real pleasure to know we’ll remain your go-to shop for ultra high-fidelity speaker orders.

Best regards,

Rated 5 out of 5 stars

Great products, but GLS....

Great products. fast service and shipping but packaging is not safe enough to send with GLS. Did several orders in the last years but did not get even one parcel in undamaged condition.
But for the items i ordered arrived in good condition i give 5 stars for the shop and delivery.
GLS would not get any star at all.

December 12, 2025
Unprompted review
TLHP logo

Reply from TLHP

Hello,
Thank you for your 5-star review and for your loyalty over the years. We’re pleased you’re happy with the products and the speed of our service and shipping. We’re sorry to hear that your parcels often arrive damaged with GLS; this is not normal and we will review the packaging used for these shipments to reinforce protection. Please contact our customer service with your order numbers and a few photos of the parcels/products on delivery so we can look into it and find a solution with you.
Best regards,
TLHP Customer Service

Rated 5 out of 5 stars

Excellent prices and super fast…

Excellent prices and super fast shipping time. From France to Mexico in only 5 days! Highly recommended

December 1, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5-star review! We’re delighted that our offers and shipping met your expectations and that your order reached Mexico so quickly. It’s a real pleasure to see our products travel so far and we hope to see you again soon on TLHP!

Rated 5 out of 5 stars

Fast and reliable service

Fast and reliable service, I will definitely use Tout le HautParleur again.

November 2, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5-star review! We're delighted that you found our service fast and reliable and that you plan to order from Tout le Haut-Parleur again. We look forward to helping with your future projects!

Rated 5 out of 5 stars

Very well company

Very well company. trustable!

November 21, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5-star review! We’re really pleased to know you see our company as trustworthy and we truly appreciate your confidence. We hope to serve you again soon!

Rated 5 out of 5 stars

Great customer service!

November 18, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your 5-star review and your feedback on our customer service! We’re delighted to know that our support lived up to your expectations.

Rated 1 out of 5 stars

Very bad experience:

Very bad experience:
1. waiting for RMA return of a defective product much more than one month without feedback.
2. waiting for a new order almost two month ( product are payed already) with a new status of delivery every week.

That’s unacceptable!!!!!!!!!!

October 29, 2025
Unprompted review
TLHP logo

Reply from TLHP

Hello,
We’re sorry for the delays on your RMA and on your back-ordered item.

RMA: your case is filed and escalated with the manufacturer. Under warranty rules they must validate the diagnosis before we repair/replace. For the fastest updates, please use the RMA section in your TLHP account or reply to our emails, our team follows up regularly.

Order: the ETA changed after the factory adjusted its production schedule. Each change appears in your order page. If you prefer not to wait, we can cancel and refund in full; if you keep the order, we’ll notify you on firm milestones (allocation/shipping).

We’re here to resolve both cases, contact us via your TLHP account so we can close this quickly.

TLHP Customer Service

Rated 5 out of 5 stars

GREAT!

Fast delivery, well packed, great price, great products!

July 3, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you so much for your review! We're delighted that your order arrived quickly and that our offers and products met your expectations. Your satisfaction is our greatest reward!

Rated 5 out of 5 stars

I found this speaker I was looking for…

I found this speaker I was looking for on TLHP, which I could not find anywhere because it had been discontinued. And at a good price, too. Easy account creation and order, fast shipping, they're professionals.

September 25, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you for your great review! We're glad you were able to find the speaker you were looking for and that your experience with TLHP was smooth from start to finish. We appreciate your trust and your kind words about our service!

Rated 5 out of 5 stars

Good components, price and fast shipment

October 9, 2025
Unprompted review
TLHP logo

Reply from TLHP

Thank you very much for your review! We’re glad to hear that our offers, product quality, and fast shipping met your expectations. We look forward to seeing you again in our store!

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