Towequipe Reviews 

I ordered a quite bulky item on Friday and it was delivered on Monday. Quite outstanding and the product was well packaged / protected. Would recommend them to a freind.

Good service and advice, arrived promptly, easy to fit and does the job it was intended for - well satisfied

The webiste was easy to use and the bike stand was delivered in a couple of working days. Service was spot on.

My first experience with Towequipe resulted in prompt and efficient service. Although the free standard delivery option selected quoted an acceptable 3 to 5 days delivery, the item was received the day after ordering. The item was very competitively priced and everything arrived well packaged. The whole experience with Towequipe was straightforward and trouble free. If you are buying, this is a web site well worth considering.

The goods arrived very promptly, and in good condition. The only comment I would have is please print the fitting instructions (especially the wiring instructions) in larger type .

Excellent company just one small thing - the plastic cover that you put on when the towball is detached was broken on delivery, the packaging could have been little better. I trust tow equip will forward me anew one

very helpful quick delivery on items would recommend to all 1st class service

Bought wind deflectors and towbar for my Tiguan recently, no complaints and would definately recommend to others.

Good product fits and covers the orginal boot carpet in the car ! Ideal when your putting dirty wellies or takening rubbish to the dump.

Tow bar for my car was supposed to be a special order and take 3-4 weeks which i didnt mind but it arrived in only 6 days

ORDERED BIKE CARRIER, HAD TO WAIT THREE WEEKS,BUT COM'S WAS GOOD AND WHEN ARRIVED WAS PLEASED WITH MY PURCHASE......THANK YOU..

The item was not in stock, however Towequipe provided regular updates, their focus on customer service is to be admired, highly recommended

I found the customer service, at tow equips very disappointing, in my recent purchase of snow chains for my vehicle. On ordering, I specified size of chain to later on delivery to be sent the wrong size! I of course contacted the company, and they asured me the chains would fit, and asked for photos to show the problems, i was experiencing. They agreed there was a problem and arranged a per paid, returns envelope, to return the product. A week later I had received a new set! To my amazement, exactly the same as the first! Its quite incredible,as i spoke to a member of staff, a few days previously to double check my order. In frustration I contacted Tow equipped, to express my anger and demand a refund! I was told, I would have to pay for the costs, in returning the item, as the prepaid label I had used previously was no longer available to customers! They also informed me that refunds were only maid if items were in as new condition! I of course had used the product, in attempts to fit the chains...

I have personally found the whole process, extremely frustrating and believe tow equipe needs to improve on their customer service..

I bought a tow bar as shown in the photo only to have a completely different tow bar delivered,as far as I am concerned this company conned me ,then when I complained about it ,was told its only a photo they use

very good service and a very good product also easy to fit

I bought a car specific towbar wiring kit for my ix35. When I connected my trailer I had no brake lights. After checking the system I found I had a faulty relay. As it was five months since purchase, I phoned and eventually got a person, explained the checks I'd made and waited on a call back none came. After four calls three repeats of the checks, three call backs and four days they eventually said they would get a relay from the makers and forward it to me. This was done promptly. The calls and time spent by them trying to get the item from the manufacturer at no cost to them would have paid for a new relay, never mind the hassle to myself.

Looked up the tow bar I required on there web site rang the sales department to confirm I had selected the corect towbar, checked stock and availabilty all ok ordered it over the phone paid for it with visa card this was at 3.00 pm the tow bar arrived the next morning well packed with good instructions everything thing required was in the kit; fitted the towbar to the car no drilling or modifying required fitted straight on wired up the lights road tested vehicle with a trailer all Ok returned car to customer everybody happy

Great product. Very easy to deal with.

For someone who was quite naive about acquiring the correct type of roof carrier for modern cars not fitted with rails or a gutter, then Towequipe are the experts in providing advice and the correct goods at competitive prices. Everything was provided with crystal clear instructions which were dedicated specifically for each model of car.

I ordered a Tow-bar and so I rang Towequipe direct. The lady on the phone was very pleasant and helpful, nothing was any problem. As I live in France I had the tow-bar delivered to my friends father's house (from where my friend would pick it up for me) I had a problem with the tracking service, so I rang Towequipe again and once again my problem was answered very quickly and efficiently. I would very definitely use this firm again and would recommend them to anyone.
5 star service