Towerwoodvets Reviews 2

I've given Towerwood Vets 5 stars becuase not only are the staff pleasent and professional but they have been very supportive for my dogs. I even left a voicemail addressing my concernes for one of my dogs and they called me back promptly the next morning and they very kindly booked an appointment on the same day for a pet checkup. Highly recommended.

Towerwood Vets in Cookridge are a rip off! The practice has been taken over by Independent Vetcare Ltd (who have taken over a huge number of other practices). Prices are ridiculous and the staff have in my opinion been trained to put profits before animal welfare.

When I put in my first insurance claim, payments for consultation fees were reduced by £15.50 per consultation as deemed excessive. Towerwood who charge £59.50 per consultation for often less than 15 mins work, did seem excessive so thankfully we moved to an independent vet practice Leeds Veterinary Centre in Crossgates who charge £45 per visit.

An X-ray at Towerwood cost £703.50 (one X-ray) +Lab profile & diagnostic fees of £222.50 whereas LVC charged £397.96 (four X-rays, diagnosis included).

To top it all Towerwood charged a £19 admin fee to submit my insurance claim, which then jumped to £22.50 a few months later for the second claim, whereas LVC kindly submitted this for free. Towerwood also took over 2 weeks to submit the claim only doing it after I rang up to chase!

Most importantly Towerwood seemed very keen to amputate our cats leg (at a silly price) whereas LVC have offered alternative medication and he is now happily running around on all 4 legs again - we are so glad we moved vets!