Ordered an electric plug and jockey wheel assembly. It never arrived, the courier delivered it to another address. Not much help from tow sure, they refunded the money. I bought another from GT Towing... See more
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Review summary
Based on reviews, created with AI
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Based on these reviews
Close to home so a walk for most of our caravan bits. Bought virtually everything there in the last two years we have been caravanning, inc. awning and tow bar fitting. Price wise they are always co... See more
Company replied
Fantastic service from start to finish! Great guidance on the correct items to order and how the process works. Really appreciative of a great service and advice, parts arrived quickly and the fitter... See more
Company replied
Ordered online and the towbar came to the house , towsure was incontact to make sure it had arrived and a day for fitting. Closer to the fitting day the fitter was in contact with a estimated time t... See more
Company replied
Company details
Information provided by various external sources
Towsure - Everything for the great outdoors with cheap prices on camping, tents, trailers and trailer parts, caravanning and motorhome equipment and accessories. Manufacturers and distributors of quality EC Approved towbars
Contact info
151-183 Holme Lane, Hillsborough, S6 4JR, SHEFFIELD, United Kingdom
- 0114 2503000
- sales@towsure.com
- www.towsure.com
4.6
Excellent
8K reviews
Replied to 90% of negative reviews
Typically replies within 2 weeks
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See how their reviews and ratings are sourced, scored, and moderated.
I have used Towsure trailer parts many…
I have used Towsure trailer parts many times over the past 25 years at least. The paper catalogue was so useful, I had hoped that there was a similar online version of the old paper catalogue. I found it difficult to locate the parts I needed on my last order I have received. The service was great the parts were what I ordered Thank you
March 30, 2026
Caravan awning .
Purchased a caravan awning in march, very good quality and value for money. Easy to assemble, no issues. Company very helpful and attentive when i had to email them. Will go back and purchase other items from this company .
March 26, 2026
I purchased new LED trailer lights
I purchased new LED trailer lights. Unfortunately the website does not show how small the actual rear red light area is, it gives only overall dimensions, an illuminated picture on the website would be much better.
The dispatch time and performance of the company was good but unfortunately the item is disappointing.
March 24, 2026
Speedy delivery
March 25, 2026
Great Experience
Towsure matched pricing against Amazon by a very pleasant member of the sales team.
Items were delivered next day.
March 30, 2026
This was a smooth delivery.
This was a smooth delivery.
came swiftly, well packaged. it was undamaged.
Just very good shop to deal with.
March 24, 2026
Very competitive price just the job
Very competitive price, I've had two covers over the years and the quality is great,excellent delivery and packed well.
March 31, 2026
Top quality products
Top quality products at the best available prices and great delivery and customer service.
March 23, 2026
Had a good experience with Towsure when…
Had a good experience with Towsure when buying on line. Their website is easy to navigate and my click and collect order was ready within the stated time.
March 29, 2026
Reliable Service – Would Use Again
I purchased several camping accessories at very competitive prices. The order was processed efficiently and arrived promptly. I would definitely use them again
April 8, 2026
Unprompted review
The towsure team where great.
The towsure team where great.
Chased up a delivery no prob the courier said it would be the next day.
Then the courier DPD let me down saying sorry to have missed you I was in waiting so got in touch with the towsure team they got the courier to come back.
Happy day got my delivery shame the let down was DPD.
March 26, 2026
The custumer team were useless when i…
The custumer team were useless when i queried the gift voucher i had purchased. Whilst the did answer my emails promptly their answers were inapproriate. I had to call to sort out my query. Whilst the person i spoke to saw myissue straight away, blaming your system and what they could see. As a customer that is not my problem. It is your system. It would be useful if your system sent an acknowledgement email to the purchaser of the voucher as well as the recipient, as is normal.
March 26, 2026
The price was really good and it came…
The price was really good and it came the next day
March 25, 2026
Products were fine
Products were fine, but the surprise shipping costs increase the price by 25%, so a bit
Of a bitter taste!
March 25, 2026
Very quick delivery
Very quick delivery, price was very competitive and the packaging was excellent.
March 25, 2026
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