Toyday Reviews 

68
TrustScore 1 out of 5

1.2

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Rated 1 out of 5 stars

A very disappointing experience. I bought the children’s set of stainless steel pots and pans for a Grandson believing these were items to cook with rather than just pretend play. Neither on their web... See more

Rated 2 out of 5 stars

I KNOW THE PRICING WAS VERY REASONABLE ON A LARGE NUMBER OF STOCKING FILLERS I ORDERED FOR MY SON BUT I HAVE THROWN OVER 50% OF MY ORDER AWAY WHICH WAS PROBABLY AROUND 15 TOYS IN TOTAL. THE GOODS ARRI... See more

Rated 2 out of 5 stars

The website and delivery experience was all good but I was disappointed when I discovered the item was so small. The item is much smaller than others on the market despite the price suggesting it woul... See more

Rated 2 out of 5 stars

I bought some worry dolls for my daughter. The concept of them has worked, so far, however, the dolls were much smaller than I imagined, like matchsticks and the quality of the box was a bit shabby.... See more

Company details

  1. Game Store

Information provided by various external sources

Toyday is a toy shop specialising in traditional and classic toys.We have wooden toys for your baby right up to educational toys for the older child. We even have toys & games for adults too, like our clockwork tin plate toys. Take a nostalgic journey now and rediscover traditional and classic toys you thought had gone forever.


Contact info

1.2

Bad

TrustScore 1 out of 5

68 reviews

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1.2

All reviews

(68)

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Rated 5 out of 5 stars

Rare to find a company with good customer service!

Good quality products and quick delivery. The website could be a little improved via the option for giftwrap (I found this confusing), however I was contacted straight away to make sure my order was correct, wrapped and gift message added. Quick response and personal service, highly recommended.

November 29, 2012
Unprompted review
Rated 4 out of 5 stars

Quidco issues, now resolved

I only used this company as they were offering 7% cash back via custom from Quidco. I did not receive a tracking email as per normal so I went on to Quidco to raise a claim and was advised that this retailer does not accept cash back claims. In that case then they should not be enjoying the extra custom of quidco users - I would not have shopped with them if I had known this in advance so they are conning you to buy from them offering a discount which you can not claim.

Update - I have added a star to my review as ToyDay have contacted me and refunded me the 7% - however I had to write this review to get what I should have been able to claim through Quidco. If ToyDay start accepting Quidco cashback claims for customers who's tracking failed then I'll review my score accordingly again, as this remains an issue for me. Retailers who gain customers this way should accept that technology sometimes fails and the customers should not be penalised by not being able to claim what is rightfully theirs. I will be more careful who I use on Quidco in future - no retailers that do not accept claims!

Update 2 - Further communication from Toyday and they are addressing the issue of being able to claim on quidco going forward so I have adjusted my score accordingly. Seemingly they are an online retailer who listen to customers feedback and respond both promptly and effectively. Can't knock them for that. I also realise that I have not reviewed the items I purchased - which were as ordered and in excellent condition after transit and arrived in a timely fashion. I have to change my view here and say that I would now recommend this retailer.

November 29, 2012
Unprompted review
Rated 5 out of 5 stars

toy tins

I was happy with the service and how flexible the girls were when I called them for help. I will def keep buying toys there again

November 27, 2012
Unprompted review
Rated 2 out of 5 stars

Worry dolls - tiny!

I bought some worry dolls for my daughter. The concept of them has worked, so far, however, the dolls were much smaller than I imagined, like matchsticks and the quality of the box was a bit shabby. However, I only paid a small price and they seemed to have worked.

November 20, 2012
Unprompted review
Rated 5 out of 5 stars

Perfect!

I ordered a wooden dolls house for my granddaughter for christmas. It arrived within a few days of ordering and the post and packing costs were one of the cheapest of any company I have ordered from.

I know my granddaughter is going to love this dolls house, it is complete with furniture and dolls. I am so pleased I will definitely be back.

November 7, 2012
Unprompted review
Rated 5 out of 5 stars

great kaleidoscopes!

I ordered 2 kaleidoscopes for putting in as a prize for pass the parcel at my daughter's birthday party. It's hard to find prizes that appeal to boys and girls and these are perfect. They were a wee bit smaller than I expected, but for the price great value with nice patterns inside when you turn them. The delivery was very efficient. Super fast. I will be back to look for stocking fillers at Christmas.

October 9, 2012
Unprompted review
Rated 5 out of 5 stars

Value, quick delivery and good quality.

I was looking for a colourful cot mobile to go with the rest of the nursery. This is our third child, so we've used plastic ones before and wanted to have something a bit different this time around. When we received the mobile it was well packaged and bigger than expected, which is brilliant. The animals (Noah's ark) matched the wall stickers we'd bought from somewhere else perfectly. The beauty of being able to change the mobile to something else later on was also very appealing, and the cost for the quality of the product is fantastic. We have our changing table close to our cot, so can swing the mobile around during changing times to keep little baby happy. I'm very pleased with the quality of the product and will definitely purchase more as they are great value, and add a unique touch to our baby's nursery. Make a lovely momento for baby's memory box too!

September 27, 2012
Unprompted review
Rated 5 out of 5 stars

Delightful book ends

Really pleased with the farm animal book ends - well made, bright and excellent delivery time - ideal for a present - I am sure the recipient will be delighted

September 17, 2012
Unprompted review
Rated 5 out of 5 stars

Beautiful mobile

I would definately recommend this mobile. I was looking for one that wasn't bulky and plastic looking like they all seem to be in the shops.

This mobile is bright, beautifully crafted and just perfect.

September 10, 2012
Unprompted review
Rated 5 out of 5 stars

London Bus

Well made wooden toy, very reasonable price on Amazon and fast delivery. Would use Toyday again and have recommended.

April 21, 2012
Unprompted review

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