I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... See more
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Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... See more
Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... See more
I ordered a large item which arrived quickly, however had a panel broken. The staff not only actioned it quickly, Gem was able to cc’ me into correspondence with the American factory and have a new pa... See more
Company details
Information provided by various external sources
ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.
Contact info
(Postal) Box 4310, 3164, Dandenong South, Australia
- www.toysrus.com.au
4.6
Excellent
685 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Wonderful present for a 6 year old.
We bought this jigsaw for our grandson's 6th birthday. He loved it and did it 6 times in the first week. We are going to get him one with more pieces at Xmas. Toys "R" Us delivered it on time. They have a good selection. I will order from them again.
October 8, 2020
Unprompted review
Great
Received my order in a timely matter it's exactly what I wanted fast postage and packed well highly recommend toys R us
October 5, 2020
Unprompted review
Smooth transaction and LEGO boxes perfectly packed
Communication was great. Good range of LEGO product at discount prices. I am a Lego collector and requested for the boxes to be protected and they did exactly that and the items came in the mail in pristine condition. 👍👍
October 4, 2020
Unprompted review
Came quick appears to be the right car
October 4, 2020
Unprompted review
Very happy with the product description, shipping and product
Very happy with the products I have bought, I will definitely use this seller again. My goods were promptly shipped and matched exactly to the description Thank you and I look forward to my next purchase
October 3, 2020
Unprompted review
Happy with my purchase
Happy with my purchase, delivery took a while but will definitely purchase from again. Thanks!!
October 2, 2020
Unprompted review
Efficent handling of item up until…
Efficent handling of item up until Australian Post received it, then the item took too long to arrive at my address.
More than pleased with the item I purchased at a competitive price.
October 1, 2020
Unprompted review
Just the most amazing shopping…
Just the most amazing shopping experience ever. Found exactly what we wanted. Great price. Chose fast shipping and before we knew it, it arrived! Def 10/10. Thank you!
October 1, 2020
Unprompted review
Excellent product
Excellent product , pencils have a great variety of colors and very fast delivery communication perfect thankyou I will buy from you again.
October 1, 2020
Unprompted review
Just as i expected
Just as i expected! Despite the slow delivery, othe than that its fine. Tq TOY'R'US.
September 30, 2020
Unprompted review
Great service good products
September 30, 2020
Unprompted review
Great nippers.
September 28, 2020
Unprompted review
I ordered Crayola chalk on Ebay
I ordered Crayola chalk on Ebay. Very reasonably priced, with free postage, and the postage was very quick. A+++
September 28, 2020
Unprompted review
PoP as a gift
Ordered a PoP as a gift was great fast delivery that was well packed and arrived in perfect condition.
September 27, 2020
Unprompted review
I purchased the vw Lego camper(10220)
I purchased the vw Lego camper(10220) . Toysrus had one for about$149 aud delivered through eBay. It was the cheapest on eBay available. Its Brand new, it arrived earlier than I thought. It was perfect with no damages. Very happy with my purchase and will definitely purchase from them again. Looking forward to building it.
Thank you Toysrus
Big thumbs up from me.
September 26, 2020
Unprompted review
Fantastic fast delivery
September 24, 2020
Unprompted review
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