I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... See more
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Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... See more
Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... See more
I ordered a large item which arrived quickly, however had a panel broken. The staff not only actioned it quickly, Gem was able to cc’ me into correspondence with the American factory and have a new pa... See more
Company details
Information provided by various external sources
ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.
Contact info
(Postal) Box 4310, 3164, Dandenong South, Australia
- www.toysrus.com.au
4.6
Excellent
685 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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As described and came damage free and…
As described and came damage free and post was very fast would purchase again from toys r us
October 29, 2020
Great service
Best service and quick delivery we have one happy granddaughter Thank You 😊
October 28, 2020
LEGO buccaneer bay set
Absolutely amazing! The product arrived one week earlier than expected and was significantly cheaper than all the other competitors.
Thank you for your wonderful service from start to finish!
October 27, 2020
Thanks for the pop
Thanks for the pop. Very happy with it & the service & speed of delivery. Great company to do business with...
October 22, 2020
Excellent online purchase
Purchased from eBay and it could not be better. Fast, easy and brilliant packaging.
October 21, 2020
Fast delivery
Fast delivery, great packaging, item in condition described happy overall.
October 20, 2020
Toys R Us are a great online store
Have purchased a few items online from Toys R Us, best prices, great communication and very fast delivery. Highly recommend!
October 20, 2020
Would buy of them again
October 19, 2020
Xmas present
Bought through ebay. Communicationwas clear and upto date.Delivery was quick and timely.What more could you want.
October 15, 2020
Great quality product exactly as…
Great quality product exactly as described
Fast delivery considering demands on postal service
Would order again
October 14, 2020
Can’t wait to give them to my…
Can’t wait to give them to my granddaughter
October 12, 2020
Unprompted review
Very happy with the product very fast…
Very happy with the product very fast service very happy thank you
October 12, 2020
Unprompted review
i found the whole process very easy but…
i found the whole process very easy but when my parcel arrived the box was far to big for product and not enough packing leaving tub to much space which led to it popping open in transit. the clay appears to be ok other than this great deal
October 9, 2020
Unprompted review
Very pleased with choice service and…
Very pleased with choice service and delivery
October 8, 2020
Unprompted review
Competitive price and ultra quick…
Competitive price and ultra quick delivery. Highly recommended.
October 8, 2020
Unprompted review
Very fast service
Very fast service, fast postage and handling of the item I purchased. The product was well packaged.
October 8, 2020
Unprompted review
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