Toys"R"Us Australia Reviews 

685
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I ordered toys off of Toys R Us Express shipping my order never came. Australian post lost my order. Toys R Us was not at fault they did there part by shipping my items quickly and efficiently. When... See more

Rated 5 out of 5 stars

Toys R Us have been amazing to deal with. I had an issue that was out of their control that they dealt with immediately and rectified the problem. They were super helpful from start to finish and I wi... See more

Rated 5 out of 5 stars

Website was easy to order from. Unfortunately I missed my delivery and it went to the post office and was returned to sender. Staff member Gem at Toys r Us was extremely helpful in resending my order... See more

Rated 5 out of 5 stars

I ordered a large item which arrived quickly, however had a panel broken. The staff not only actioned it quickly, Gem was able to cc’ me into correspondence with the American factory and have a new pa... See more

Company details

  1. Events & Entertainment

Information provided by various external sources

ToysRUs Australia is the ultimate destination for kids, big & small! You'll find dolls, action figures, learning & building toys & more.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

685 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(685)

16 reviews in the last 12 months

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Rated 5 out of 5 stars

A very easy buying experience

A very easy buying experience. The product was just what I wanted and saved me the hassle of endlessly going to the shops to see if it was available. The added advantage was it was delivered straight to my home. I'm very happy with how it all went.

November 17, 2020
Rated 5 out of 5 stars

Worth it

The kit is made by Bronco and is a 7.62 mm ww2 german gun. the detail is real nice and well made, has no flash and parts fit well, could be slightly better , ie rubber tyres for carriage , many kits now days have rubber tyres and metal barrels, does have some photo etch tough great buy for the price and quality it's very good kit, no complaints,

November 16, 2020
Rated 5 out of 5 stars

5* service and product

5* service and product. My purchase was correctly and safely packaged, arriving just as if I had removed it from the shelf myself. Keep up this and I will defiantly shop with you and recommend you again.

November 12, 2020
Rated 5 out of 5 stars

Prompt service and delivery.

The whole ordering and delivery process was quick and easy to do and excellent communication by Toys R Us kept me up to date on where and when my delivery was due.
My parcel was packed perfectly and on time, no problems at all.
Very happy customer.

November 10, 2020
Rated 4 out of 5 stars

Couldn't be happier

Couldn't be happier. Prices are good. Happy with quick delivery and packaging. Items were in impeccable condition. Would most definitely use Toys"R"Us again.

November 7, 2020
Rated 5 out of 5 stars

Great to be back!

We are delighted to see the trusted name of Toys”R”Us back in business. My grandson and I have shopped with this company nationally and internationally. The price was right and the service excellent, with prompt delivery.

November 7, 2020
Rated 5 out of 5 stars

I purchased the toy for my Grandson for…

I purchased the toy for my Grandson for his birthday on 19 November 2020. The postage was really good seen it arrived 2 weeks prior to his birthday and had a look at the product and is exactly as described. I would assume it works quite fine however never tested it and will await when I give it to him on his birthday

November 6, 2020

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