ToyWiz.com Reviews 

The product was available at a price better than the competition.

First order. Seamless order process, and product is exactly what I was looking for. Hope it works.

Terrible cs can’t follow simple instructions

I have nothing but a great experience everytime I ordered. I was always kept up to date with my order. The orders always come well protected, which means alot because I tend to display the majority of my items.

Item was a little late, but due to shipping carriers.
Item was just as he promoted and the box was not torn up like other sellers send.

No updates whatsoever about your order. Order an expensive toy in March and its already almost May and nothing. They just delete the product from their page. Awful customer service.

Item beautifully packed and arrived in perfect condition!

Put an order on March 25 for 2 cards they had in stock. 3 days later they sent me an email on the 28 stating they would cancel my order due to them not having them in stock. Really should be more aware of what they do and don't have in stock. Waste of time. Bad business practice.

If you like receiving items damaged in the mail, dealing with customer relations that makes Amazon seem considerate, and paying out of pocket for returns and exchanges then is this the seller for you!! For added grins and giggles, attempt calling and reaching someone from the company in person. You might be lucky enough to speak with a clueless spouse or aimless warehouse employee who knows less about the business than you do. They might honor a request for an exchange or they might call you uncooperative in asking for a refund. It's a crapshoot of a purchase! Take lots of pictures, get ready to wait in line at the post office or wherever, and remind yourself how far we have not come when buying clothes or collectibles or cars online. Miss the days after 9/11/2001? Look no further. Consumer exploitation is on its way!!

Was told I had to pay an additional $70 or they wouldn’t ship my order.

"Customer Service" is like a box of chocolates......never know what you are going to get. Well in this case, IT WAS AN AMAZING EXPERIENCE! Rebecca had my order pulled up before we even started, simply because I introduced myself. She explained everything in detail and even knew how to pronounce certain toys that only geeks like me know how to!!! Simply a great experience that left me smiling after the call. I work in a business that 100% relies on customer service. And when I encounter someone such as Rebecca, you either try to hire them for your business or ask to speak to their supervisor to let them know they have a star working for them.

Excellent communication, items exactly as described, fast shipping. Great transaction. Thank you!

Great Customer Service
Placed an order in February but the product supplier never shipped out the item I pre-ordered, so Ameet who I chatted with multiple times took care of my concerns until we found a solution

My preorder had to be adjusted and customer service did an amazing job with assisting me. Very straight forward and accommodating some of the best customer service I have experienced, thanks to the representative Ann Marie for the quick help.

I pre-ordered Hero Quest Mage in the Mirror. It was released in January. I was charged on 2/15. It's now 3/22 and it still hasn't shipped, but it's widely available for $10 less than what I paid.

i have bought from here many time and they have always have quaility items

I haven’t received my package and I ordered it back in December and it’s march.

It's been over 2 months and I never received my order. No communication from the company. This business is a scam!