ToyWiz.com Reviews 

1,443
TrustScore 3.5 out of 5

3.7

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Review summary

Created with AI, based on recent reviews

Considering 43 reviews, most reviewers were somewhat happy with their experience overall. Consumers frequently praise the extremely fast shipping and note that items always arrive securely well-packaged. Many buyers also find that products perfectly match website descriptions and arrive safely in pristine condition. People often highlight that online shopping processes are simple and helpful order tracking is consistently available. Some reviewers were not happy with severe delivery delays, extended waiting times, and items occasionally arriving damaged. A few consumers also mentioned experiencing missing packages, frustrating communication, or facing significantly high market pricing. Other shoppers pointed out serious difficulties with order cancellations and address updates when unexpected problems arose.

What people talk about most

Product

Reviewers highlight ambiguous aspects of product, showing mixed feelings due to highly varying experiences.... See more

Order

Reviewers mention ambiguous feedback about order experiences. While some consumers report that items like... See more

Price

People report mixed and ambiguous experiences regarding pricing. Many reviewers point out that items are sold... See more

Delivery service

Users describe ambiguous interactions with delivery service due to mixed fulfillment experiences. Many... See more

Quality

Customers had ambiguous experiences with quality, noting both satisfaction and severe product flaws.... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I purchased the Legend of Zelda replica sword and it went very smoothly. The package was delivered in a timely manner and it came nicely wrapped. I was informed when the order was shipped, in transit,... See more

Rated 5 out of 5 stars

I couldn't have asked for quicker delivery and this was a hard Target Bullseye Exclusive 5" Beach Bag Charm that was sold out all over. I almost doubted they really had it, but they did and delivery... See more

Rated 5 out of 5 stars

Ordered and received all of the items I purchased! Good communication with everyone! Items were well packaged! Great Service!! Thank-you!

Rated 5 out of 5 stars

Product was exactly as described. I got my order faster than anticipated. Always got tracking to see my order.


Company details

  1. Toy Store
  2. Children's Store
  3. Collectibles Store
  4. Comic Book Store
  5. Game Store
  6. Trading Card Store

Written by the company

We are a family-owned small business that started 30+ years ago with a small retail shop. Now we offer the most complete selection of the hottest toys, action figures & trading card games anywhere in the world! We work relentlessly to bring you an easy to navigate, 100% safe & secure, fully stocked with guaranteed authentic merchandise on-line store. At ToyWiz.com, there are a 3 rules we live by.... Largest Selection of Guaranteed Authentic Merchandise, Competitive Pricing & Great Customer Service. With those 3 qualities in place, we will always stand out from the crowd. When you do business with us, you can trust that we take your business very seriously. Our online store is open for business 24 hours a day, 7 days a week, 365 days a year! Also, if you check out the Information & Help Center at the bottom of every page, you just might find the answer to a question you have. In the meantime, enjoy our site because we enjoy bringing it to you!


Contact info

3.7

Average

TrustScore 3.5 out of 5

1K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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3.7

All reviews

(1,443)

43 reviews in the last 12 months

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Rated 1 out of 5 stars

Pre-ordered in Dec for February Ship as…

Pre-ordered in Dec for February Ship as detailed. Emailed seller in March for update. They sent me a BS email about how covid 19 and inflation messing up their delay for product. And the only update they have was another preorder of the same product for July now. How can they start selling preorders for July when the 1st release wave of customers orders was not fulfilled yet. Scams. Do not buy. You've been warned.

March 3, 2023
Unprompted review
Rated 1 out of 5 stars

I bought Mike trout variant limited to…

I bought Mike trout variant limited to 200. Toywiz said its out of stock. They refunded me. 3 days later package arrived with the rare Trout figure. Toy wiz proceeded to ban me from their store. They are a complete joke and very expensive on top of it.

June 15, 2022
Unprompted review
Rated 5 out of 5 stars

I had an issue with a pre-order for two…

I had an issue with a pre-order for two Star Wars Pops. Unfortunately, Toy Wiz had trouble shipping promptly because they couldn't get the Pops in. Thy are birthday gifts, so I had to cancel so I could buy them elsewhere to meet my schedule. Toy Wiz understood my request and immediately issued a refund. There was no nonsense or obstruction. Although my experience was problematic, Ameet at Toy Wiz was totally professional and took care of it. I will go back to Toy Wiz the next time I'm looking for collectables. They were honest and treated me fairly. I think you can learn more about a retailer by difficult circumstances than easy ones. I recommend Toy Wiz very highly.

February 6, 2023
Unprompted review
Rated 1 out of 5 stars

You are horrible

You are horrible. I ordered a Christmas present, it never came and you refused to respond to my inquiries. My grandson was devastate to not get his Christmas wish.

December 7, 2022
Rated 4 out of 5 stars

A+ besides the manufacturer defect

I ordered a funko collectible from this store and I know it isn't their fault but they should make it right. The Ja Morant I ordered was messed up and crooked in the box and the lettering on his jersey was messed up, which was the manufacturer's fault. When I messaged customer service they tried to make it right but said ALL of them was messed up so I don't know how true that is. Anyways I chose to keep it after all it was only $20 but still that $20 could have bought one elsewhere that wasn't messed up. Don't know how to feel about my experience with them but I was disappointed when I opened the box..

January 23, 2023
Unprompted review
Rated 1 out of 5 stars

Scam company

They sent me the wrong items. I contacted their customer service and didn't hear back so after a couple of days I opened a PayPal claim and finally got a response from someone. I had to pay to ship my items back and then when I did they refused to refund me. Bad business buyer beware

January 27, 2023
Unprompted review
Rated 1 out of 5 stars

First of all I ordered a different card…

First of all I ordered a different card you guys sent me the wrong card. Pokemon Lugia promo and you sent me the rooster one that is unacceptable I would like to get what I ordered because I feel like you guys did the bait and switch could I please get an answer and get what I paid for thank you

January 20, 2023
Rated 1 out of 5 stars

I did not get what I wanted

I think the attention is very good and that it arrived quickly but my son is crying and is angry because it was not what he wanted, I mean, he says that it was done but he saw it the same but with something else inside and says that it was not and I don't know if I can make a refund or something because the truth was not what he wanted

January 15, 2023
Rated 2 out of 5 stars

Poor Packaging

While I appreciate the fast delivery, in my order I purchased 30 individual booster packs of silver tempest. I also purchased an ETB and a booster box which were placed in the same box as the booster packs. The packs were just thrown in the box and not protected. During shipping, multiple packs were damaged due to how they were packaged. I hate having to throw money away!

January 12, 2023

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