TQ Law Ltd Reviews 

507
TrustScore 4.5 out of 5

4.7

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Review summary

Created with AI, based on recent reviews

Looking at 154 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the dedicated staff for being exceptionally helpful, professional, and consistently proactive throughout the entire property purchasing journey. Communication is widely highlighted as fast and clear, with many people noting that emails, phone calls, and general inquiries are answered promptly. People often mention that the team makes a traditionally stressful process feel smooth, efficient, and well-managed from start to finish. Some reviewers were not happy with communication issues, mentioning instances where emails went unanswered and getting in touch became difficult. A few other people also felt that specific transactions faced unnecessary delays and compliance holdups compared to other parties involved.

What people talk about most

Service

People report positive experiences with service, highlighting a professional and efficient team that handles... See more

Staff

Clients share positive opinions on staff, highlighting their professionalism, efficiency, and friendliness... See more

Customer service

Consumers find customer service to be exceptionally supportive and professional. Reviewers consistently... See more

Response time

Users describe positive interactions with response time, highlighting that emails and phone calls are... See more

User experience

Reviewers highlight positive aspects of user experience, describing the overall process as smooth, seamless,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I cannot recommend TQ Law highly enough. not only was their quote one of the cheapest, our chain was, to say the least, a complex one- non-responsive solicitors, non-proactive estate agents, never end... See more

Rated 5 out of 5 stars

Outstanding service from start to finish. The team were proactive, fast, and always kept me updated. Every question was answered clearly, and they pushed the seller’s solicitor constantly to avoi... See more

Rated 5 out of 5 stars

TeamKP, and in particular Kim, put up with many of my questions and requests for clarification without complaint. They were proactive and didn't just rely on endless emails. Kim saw the value in picki... See more

Rated 5 out of 5 stars

We recently use the AC team at TQ Law to buy a property. I cannot fault them, the process was smooth and pretty fast compared to what people had told us. The communication was great, we were update... See more


Company details

  1. Real Estate Attorney

Written by the company

We offer professional guidance relating to all aspects of property, including residential and commercial conveyancing of all types; business sales; commercial lease disputes; residential landlord disputes; tribunal actions; neighbour disputes and all types of property-related litigation . We provide a first-rate service, working in close-knit teams dedicated to providing proactive quality file management. Give us a call today to find out how we can help you.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

507 reviews

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No recent history of asking for reviews

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4.7

All reviews

(507)

143 reviews in the last 12 months

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Rated 5 out of 5 stars

Team KP: 10/10

Team KP have provided me with the best service I could have asked for. Their communication and response times have been exceptional, and from start to finish they kept me fully informed every step of the way.

What really stood out was the personal approach. I was made to feel like a valued client rather than just another case, and nothing ever seemed too much trouble.

I have absolutely no hesitation in recommending their services to anyone looking for a professional, responsive and genuinely customer-focused conveyancing team. Thank you all for making what can often be a stressful process feel straightforward and well managed.

July 28, 2026
Unprompted review
TQ Law Ltd logo

Reply from TQ Law Ltd

Thank you for taking the time to leave a review.

Rated 1 out of 5 stars

Toxic mix of incompetence and arrogance

TQ Law worked on a simple transaction for the purchase of terraced house from mid February till early August. Despite prompt responses to all queries by the other side, it took the the firm considerably longer than the rest of the chain to report, complete AML checks and request a deposit. When other parties threatened to pull out of the purchase as a result of the delays, Shaunna Perkins, Team Leader at the Firm responded with “…we will not be ready to exchange for 2 to 3 working days, if this is not sufficient and the chain is going to pull as per below, do let me know and I will put my time into other matters.” I think she meant to say… please let me know…:). Toxic mix indeed

Update:
Interesting how the response from TQ law states that they are unable to locate me as a client on the system, but not that this is false- as they are able to review emails sent by Ms Perkins. Demonstrates that they have verified that this is indeed accurate.

July 27, 2026
Unprompted review
TQ Law Ltd logo

Reply from TQ Law Ltd

We have contacted you to request further information about your review as we cannot locate you as a client on our system.

Rated 3 out of 5 stars

Average experience, not great for first time buyers

We had an average experience with TQ Law. We successfully completed on our purchase, but the process was not entirely smooth. To caveat, we were first time buyers, so have no reference point of what good or bad conveyancing looks like, but the few things I would highlight to other potential clients are:

- We received no proactive communication (apart from on the day of completion and exchange, letting us know it had happened) from them. The portal used to track progress was sometimes updated without us checking in, but this is only for big milestones (4-5 updates over the whole process). This meant we had to ask for updates a lot, sometimes things had been happening and we had not been updated, and sometimes this led to an update later that day. We were sometimes made to feel like a nuisance asking for updates, once receiving a blunt email from the partner on our case for checking in on whether exchange had happened - it didn't bother us loads, it just felt unsympathetic to our position as first time buyers.

- When we chased things, they usually got done quickly, and there was also always someone available to answer the phone.

- This point is highly confusing to us and we're not sure if it's usual in conveyancing or was a let down by TQ, but we were repeatedly told throughout the process by the solicitor that they could not provide advice related to different aspects of the purchase, until the very very end, 3 weeks before our mortgage offer was due to expire, where we received a recommendation to approach the freeholder of our flat to ask for an extension on the lease due to the number of years left on it. TQ offered to act on our behalf, although warned that this would take us beyond our mortgage offer deadline and would involve fees. We could not understand why this recommendation was made at the very end of the process, when we essentially had no choice but to proceed with the sale (the seller had already agreed to break the chain to allow us to keep our mortgage offer). We had waited 6 whole months and our solicitor was aware of the lease length from the very start, we had also said that it was a particular area of concern for us (which was never acknowledged) - so if we had been recommended this earlier, we would have considered asking the sellers to pay for a lease extension. There were other recommendations made at that late stage which we had to ignore to keep our purchase - but that was the one we were most shocked about.

Case number: 442-0001

July 27, 2026
Unprompted review
TQ Law Ltd logo

Reply from TQ Law Ltd

Thank you for taking your time to review. We are pleased that there was always someone available to answer the phone and that things were done quickly . I have reviewed the matter with regards to the length of the Lease and we have changed our processes with regards to when this is flagged to the client. If you would like to speak more about this directly, please email your team and let them know.

Rated 5 out of 5 stars

Well done team AC

Well done team AC, completed in 10 weeks buying and selling. Kept informed well, except final stage were
we became concerned because of needing everything in place for move. The reason turned out to be one of the other solicitors dragging their feet. Team remained polite and forgiving to a few emails. Very reasonably terms, kept to fixed quote. Would recommend to anyone.

July 24, 2026
Unprompted review
TQ Law Ltd logo

Reply from TQ Law Ltd

Thank you for taking the time to leave a review.

Rated 4 out of 5 stars

TQ did a good job for me

The company responded to me quite well and got the job done, there were issues but I don't think they lie at TQs door - buying a house hasn't improved at all since i last did it in 1988, it seems the tech revolution hasn't arrived!
So I believe they did well for me overall and reasonably priced.

July 15, 2026
Unprompted review
Rated 5 out of 5 stars

Professional and efficient

I found them to be professional, efficient and responsive and at a very reasonable price. Would have no hesitation in recommending them and would definitely use them again.

July 14, 2026
Unprompted review
Rated 5 out of 5 stars

Team JMA with Kathryn Wild are…

Team JMA with Kathryn Wild are fantastic. Very efficient and when things were coming off the rails they kept me calm. Thoroughly recommend and would not hesitate in using them again and again. Sale proceeds were in my account before they could call me ! Great service, superb ethics and did the job.

July 13, 2026
Unprompted review
Rated 5 out of 5 stars

Recommend

Team CM dealt with my recent purchase and I would highly recommend them. Carol, louise and Joseph were always happy to help whenever I raised any questions and they were very efficient moving the purchase to exchange. I felt i was in very good hands and they helped make what can be a stressful process alot easier. Thank you Carol and team.

July 8, 2026
Unprompted review
Rated 5 out of 5 stars

Kim, Katrina & TQ Law

Kim, Katrina and the whole team at TQ Law were outstanding. They kept us informed at every stage and handled all the legal aspects of our house purchase seamlessly. They made the entire process feel easy and stress‑free. Truly money well spent. Thanks again to everyone involved.

July 7, 2026
Unprompted review
Rated 5 out of 5 stars

Great Team Great Service

TQ Law Great Team Great Service.

Katrina and her team were brilliant completed on my purchase super quick

Great communication.......responds quick

Brilliant to deal with.

June 26, 2026
Unprompted review
Rated 1 out of 5 stars

Unresponsive to emails

Unresponsive to emails. No automated holding reply response. No acknowledgement to any emails sent so not even sure if they have reached the right team or person. And No I won't take down my review to your claims stating it's a conflict of interest. It doesn't take a lot to send a reply back to someone acknowledging their email, and by the way we are not the seller, your client was the seller so please check your facts before posting a reply.

June 29, 2026
Unprompted review
TQ Law Ltd logo

Reply from TQ Law Ltd

We understand that you are not our client, but in fact the seller of a property our client purchased. We are therefore unable to liaise with you directly due to conflict of interests and ask that you remove this review.

Rated 5 out of 5 stars

TQ Law was exceptionally professional…

TQ Law was exceptionally professional and highly competent in handling my case. As a first-time buyer, the entire team, particularly Katrina, provided excellent support and communication throughout every stage of the process.

From start to finish, I felt that our best interests were always at the heart of everything they did. They carefully considered all legal aspects, proactively addressed any challenges that arose, and ensured that every issue was dealt with efficiently and effectively.

Katrina, her team, and the firm as a whole approached my case with professionalism, positivity, and dedication, which ultimately helped achieve the best possible outcome for us. Their guidance and expertise gave us confidence throughout what can often be a stressful process.

We are incredibly grateful for their support and for being such an important part of our journey to purchasing our first family home. Not only did they help us successfully complete our purchase, but we also learned a great deal along the way.

A sincere thank you to Katrina and the entire TQ Law team for your hard work, patience, and commitment throughout the process. We truly appreciate everything you have done for us and would not hesitate to recommend your services to others.

May 26, 2026
Unprompted review
Rated 5 out of 5 stars

Extremely grateful to Team AC

Abi, Katie and the rest of the Team assigned to me have been amazing regarding the service provided for what is my first-time home purchase. They've all been highly professional and were extremely quick in responding back to queries that i would send through regarding the process.

July 2, 2026
Unprompted review
Rated 5 out of 5 stars

TQLaw 10/10

Team KP at TQLaw have been great during my buying experience. I was kept up to date throughout the whole process. Received prompt email responses and members of the team were always at the other end of the phone to help with enquiries and made the process as easy as possible. I’d recommend 100%, 10/10. Thank you TeamKP!

June 15, 2026
Unprompted review
Rated 5 out of 5 stars

TeamKP

TeamKP, and in particular Kim, put up with many of my questions and requests for clarification without complaint. They were proactive and didn't just rely on endless emails. Kim saw the value in picking up the phone and just having a chat. This was so helpful when email threads became long and complicated. I was very happy with their service. Thanks Team!

June 16, 2026
Unprompted review

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