Software is OK Hardware is really cheap, absolutly not qualitative. Plastic is very fragile and not made for last. A shame for the price. The "pro" clip follow the same rule : cheap plastic, cliping... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Software is OK Hardware is really cheap, absolutly not qualitative. Plastic is very fragile and not made for last. A shame for the price. The "pro" clip follow the same rule : cheap plastic, cliping... See more
Company replied
Ordered this from the uk, process was easy and streamlined, delivery was spot on with no delays. Ordered on a Thursday evening and had it at my door Wednesday morning. Tracking for the parcel was... See more
Ordered TrackIR5 with the clip from the UK as DelanClip wasn't great, and Amazon UK had cheap TrackIR knockoffs. Customer Services very prompt in responding, item delivered within less than a week vi... See more
I am living in Ireland. I refuse to buy anything from UK since they left because the goods get stopped at the border for months. Unfortunately every single store in Ireland have supply chains based in... See more
Information provided by various external sources


Angers, France
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I am a Mac user. Unfortunately, the TrackIR team did not see fit to develop a Mac version of the software. Fortunately an indépendant team developped an interface application that allows toise trackIR on a Mac.
It works fine. But I would have preferred to use a software developped by theTrackIR team. it might work better.
Took maybe 3 days of setting up and getting used to trackIR 5. But is definitely worth it!! Changes the whole flightsim experience! Delivery of the product was real quick (2 days) and arrived in perfect condition.
Great service and crazy product!
I put off getting the TrackIR for a long time. Glad I did get it.
Makes things so much easier.
Easy to setup and install.
And fast posting service and well informed by the distributor.
Would recommend.
I am pretty satisfied with our arrangement. Thank you.
I live in the UK and the item was delivered to my place of work by DPD. The item was received in good condition, and on the day and time I was informed it would. Just be aware that it seems upon receival you won't receive a message to your phone that it's been received, so best keep pestering the person/department that receives DPD deliveries...
Enjoy!
Super dispositif pour encore plus d'immersion en jeu.
Checked videos of TrackIR use on youtube for fps and flight simulators.
Totally worth it!
As advertised, product is perfect for my use in Star Citizen and Arma 3. Only thing i would want now is a wireless option for the trackclip pro !
Ordered trackir5 few days before christmas, and it arrived to Belgium in just few days. Nice package with the additional flight sim, professional delivery, and a lovely product. Can not imagine flight simulator without it anymore, would recomend it to everyone who is interested in simulations, and thank you trackir France for the fast delivery! Merci
Immensely enhanced my flight sim experience
I live in Ireland. I was very happy to receive TrackIR5 very promptly from the supplier. The item was nicely protected in secure packaging.
Thank you :)
great product. Very easy to use and setup. Software is easy too. keep up the good work!
Expedition rapide. Trackir clipro installe tres facile. Mise a jour reguliere. Je recommande le produit et la societe.
Fast delivery and sufficient packaging. Great prices and products.
I had a few issues with the trackIR5 not being dectected by the software.
I had to reboot my PC and reinstall the sofware several times for the trackIR to be detected.
Other than that, great product!
Received very quickly, installed like a charm, works on first try... and... you discover a new dimension in your games, impossible to get back!!
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.