Duplikium Reviews 

163
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 66 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, knowledge, and polite demeanor, often going above and beyond to assist. The customer service is frequently highlighted as exceptional, with many appreciating the quick response times and efficient problem-solving. Reviewers find the platform and service to be user-friendly, impressive, and reliable, with fast execution and a smooth overall experience. However, some customers also noted that the user interface could be challenging for beginners, requiring some time to understand. A few other people also felt that their experience was disappointing, mentioning issues with disconnected accounts, unanswered email tickets, and problems with trade closures.

What people talk about most

Customer service

Customers had positive experiences with customer service, frequently praising the support team for being... See more

Staff

Customers consistently note positive experiences with staff, highlighting their professionalism, patience,... See more

Service

Consumers find service to be positive, with many reviewers praising the great service and quick turnaround... See more

User experience

Users describe positive interactions with the user experience, highlighting the platform's ease of use and... See more

Response time

Clients share positive opinions on response time, with many appreciating the quick and outstanding customer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

So i was texting asking help this guy JACOB and to be honest he is one of the kind I asked him 1 milion questions in three seperate conversations and he replied everytime politely and with resp... See more

Company replied

Rated 5 out of 5 stars

I am very impressed by Duplikum and the many useful features via slave settings that Duplikum provided. Their staff are all very well trained, knowledgeable, friendly and quick to dispel any queries... See more

Company replied

Rated 5 out of 5 stars

Its Best & very much user friendly website for copy trading i have searching so many option but cost & too much complex to understand its very easy and affordable . Thanks Duplikium for this great... See more

Company replied

Rated 5 out of 5 stars

Bit of a tricky software to get your head around, especially if you need to meddle in settings as I do, with so many algorithmic systems! Tony was great help though, showed me everything, guided me... See more

Company replied


Company details

  1. Cloud Computing Service

Written by the company

Duplikium's trade-copier is a powerful tool that allows traders to automate their trading strategies and manage multiple accounts simultaneously. The tool is designed to simplify the process of copying trades from one account to another in real time. It's free of charge and can be used to copy trades to different types of technology such as MT4, MT5, cTrader, Tradovate, Fortex, FXCM Trading Station or LMax. You can easily start copying trades in less than 2 minutes. You can also define the transaction size using the risk factor.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

163 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(163)

72 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Online query response is outstanding .

Online query response is outstanding .. now wait time like with other copy companies. Glad to have access to meta trader and all others .. just need you to add tradelocker and you would be the copier of choice. Thank you so far!

July 30, 2025
Unprompted review
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Reply from Duplikium

Thank you for the great feedback! We’re really glad you appreciate our quick response times and broad platform access with MetaTrader and others. We also hear you on TradeLocker — it’s on our radar, and feedback like yours helps us prioritize what to build next.

We’re excited to keep improving and aim to be your copier of choice. Thanks again for your trust and support!

Rated 5 out of 5 stars

Big ups to Tony for helping when my…

Big ups to Tony for helping when my accounts weren't connecting and my trading session was moments away from starting!!!

July 27, 2025
Unprompted review
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Reply from Duplikium

Big ups indeed — Tony will be delighted to hear this! We’re so glad he could get your accounts connected just in time for your trading session. Our team is always here to make sure you’re ready to go when it matters most.

Rated 4 out of 5 stars

Great software

Great software. The UI isn't very user friendly in my opinion in comparison to traderconnect but the support is 5/5. Once you get your head around it, it seems to be a lot easier.

Jacob has been very helpful.

July 25, 2025
Unprompted review
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Reply from Duplikium

Thank you for your feedback and for highlighting the quality of our support team, especially Jacob. We’re glad to hear he was helpful.

You’re right — our platform offers more flexibility and advanced settings than many alternatives, which can make the first experience feel a bit more complex. Once you get familiar with the layout, it becomes much smoother to use, as you mentioned. We’re continuously working on improving the user experience while keeping the advanced functionalities that many traders value.

We really appreciate your trust and your constructive feedback — it helps us keep getting better.

Rated 5 out of 5 stars

5 stars

5 stars! By far the best platform hands down. Also their customer support is 2nd to none!

July 24, 2025
Unprompted review
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Reply from Duplikium

Thank you so much for the amazing 5-star review! We’re thrilled to hear you consider us the best platform and that our support team stood out for you. Providing both powerful tools and excellent customer service is exactly what we strive for every day.

Rated 5 out of 5 stars

5 star company

I’ve used this company consistently and I can tell you that they are incredible. Their customer service is next to none. Don’t take my word for it, fire them a few questions and see how they serve you

July 15, 2025
Unprompted review
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Reply from Duplikium

Thank you so much for the amazing 5-star review! We’re thrilled to hear you consider us the best platform and that our support team stood out for you. Providing both powerful tools and excellent customer service is exactly what we strive for every day.

Rated 5 out of 5 stars

Best Replicator

Got a lot better; now with Dedicated server its best on the market

December 1, 2024
Unprompted review
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Reply from Duplikium

Thank you for your kind words! We’re glad to hear you see us as the best replicator on the market. Great to know Tony could assist you with duplicating the settings for your new slave account and that everything worked perfectly.

Rated 5 out of 5 stars

Jacob is AWESOME

Jacob was AWESOME , I can not tell u how thankful i was to have had Jacob's assistance. I was trying to get my account set up for over a week with no luck ! Jacob helped my out in less than 5 minutes !

Ty Jacob

June 23, 2025
Unprompted review
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Reply from Duplikium

We’re so happy to hear about your experience! Jacob will be thrilled to know he made such a difference and helped you get set up so quickly after your week of trying. Providing fast, effective support is exactly what we aim for.

Rated 5 out of 5 stars

very fast response on customer service

very fast response on customer service. Also very happy with the service they're providing.

June 16, 2025
Unprompted review
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Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

The Best!!

They are the best trade copier platform hands down.
Fast servers for multiple accounts with flexibility in trade options settings. Great customer service and will address any questions promptly.

June 15, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations and that our support team was able to provide helpful and timely assistance. Thank you for recognizing their effort!

Rated 5 out of 5 stars

Jacob is the GOAT of DU support

Jacob on the support team is extremely knowledgeable, timely, professional and supportive. He makes the portal experience!

June 10, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear our support team was able to provide helpful and timely assistance.

Rated 5 out of 5 stars

I connected to them today and i has…

I connected to them today and i has many questions and i send message to service, answered me a assistance named tony, he is so kind, he helped me with everything, and the only response that i will stay with them is for the kindness !!
Thanks TONY !!

June 4, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear our support team was able to provide helpful and timely assistance.

Rated 5 out of 5 stars

Testing water

Write this review to see if below reviews are Bot, or they acctually care.

May 12, 2025
Unprompted review
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Reply from Duplikium

Rest assured, all the feedback are from real people using our Trade Copier — no bots here! Feel free to join our Trade Copier and reach out to us on Live Chat 24/5 to form your own opinion. We’re always here to help!

Rated 5 out of 5 stars

Duplikium is an excellent copier trader…

Duplikium is an excellent copier trader for multiple brokers. The help provided by Tony via chat was A+, He was quickly able to diagnose the problem with my trade copier and correct the issue. Highly recommend them.

May 6, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your great review! We're glad Duplikium is working well for you, and we appreciate your recognition of Tony's support. Don’t hesitate to reach out if you need anything else.

Rated 5 out of 5 stars

These guys are spot on

These guys are spot on, Great customer service and the copy trading cockpit is fantastic.

May 1, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thank you for your kind words! We're thrilled that you're enjoying the platform and that our chat team could assist you quickly and effectively. It means a lot to know we left a positive impression.

Rated 5 out of 5 stars

The best free tool

I don't know of any other service that offers a free version with similar functionality. All my trades are copied in milliseconds, without any delays or glitches.

I would like to express my deep gratitude to the developers of this copier !

April 24, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

We truly appreciate your feedback. It’s great to hear that the platform is meeting your expectations. Thank you for recognizing their effort!

Rated 5 out of 5 stars

The tool is the best copier anyone can…

The tool is the best copier anyone can find in the world. Excellent and meets every trading need. I will rate it 200% more. And their customer service is on point and very friendly and patient to help solve any issue.
Thanks

April 24, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thanks so much for your message! We’re excited to know you’re enjoying the platform and that our chat support hit the mark. We always aim to deliver a great experience, and your feedback keeps us motivated

Rated 5 out of 5 stars

Can say with confidence this is one of…

Can say with confidence this is one of the best customer services i've ever had, whenever i needed something , mostly in free plan i get an agent very fast who aswers any question and helps with any problem. Their is also on point with various settings, just amazing.

April 24, 2025
Unprompted review
Duplikium logo

Reply from Duplikium

Thanks so much for your message! We’re excited to know you’re enjoying the platform and that our chat support hit the mark. We always aim to deliver a great experience, and your feedback keeps us motivated

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