The Trade Centre UK - Coventry Reviews 

9,925
TrustScore 4.5 out of 5

4.5

Silverstone Drive, CV6 6PA Coventry, England, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 4 out of 5 stars

Can’t fault Callum and Jordan for their friendliness, efficiency and professionalism. Callum kindly drove us home in the new car. BUT the dust caps weren’t replaced on the tyres after preparing my car... See more

Rated 5 out of 5 stars

No pressure at all left to look at our own pace, Soffi was very knowledgable helped us greatly answered questions we hadn’t even thought of. Akir made the financial side very smooth and stressless v... See more

Rated 5 out of 5 stars

Approached upon entering no hassle of waiting around. friendly and informative about the cars available. With lots of options. A1 service to all staff involved with the purchase of my new car. Thank... See more

Rated 5 out of 5 stars

Our whole experience was fantastic from start to finish. Everyone was super helpful. Can’t thank the lady (Samiha) enough that stayed over her working hours to ensure our car could leave with... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.

£1000 PRICE PROMISE

Our Price Promise, you can't beat it!

Our Price Promise, you can't beat it!
At The Trade Centre UK, we pride ourselves in offering a great choice of used cars at the lowest price around. Home to probably some of the UK's cheapest cars, our showrooms in Coventry, Wednesbury and Rochdale are well-stocked with a range of cars to suit every taste, style, and budget. Let our dedicated sales professionals help you choose the perfect new car at an unbeatable price. What’s more, we’re so confident in our prices that we’re willing to bet on it; if you can find the same car available in the local area for a lower price then we’ll give you £1,000 plus the difference in price. That’s our Trade Centre UK Price Promise. See website for terms.

Contact info

  • Silverstone Drive, CV6 6PA, Coventry, England, United Kingdom

  • 0121 667 7777

4.5

Excellent

TrustScore 4.5 out of 5

10K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(9,925)

6,343 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service from all staff especially Mo and Millie

Great service from all staff. Millie was really friendly and knowledgeable about the cars. She didn't rush us at all and gave us space to look around, then was helpful talking to us about the cars we wanted to know more about. Then when we can through to Mo, he was also very friendly and patient, making sure we got the best deal, even though it meant him going back and forth with the finance team. Really good service from all.

July 24, 2026
Rated 1 out of 5 stars

Very disappointing experience

Very disappointing experience – serious problems with the vehicle and a long, stressful rejection process

I purchased a 2021 Vauxhall Crossland 1.2 Turbo from Trade Centre UK. Within a very short time after the purchase, the vehicle developed serious mechanical problems.

The vehicle subsequently required major engine-related work, including an engine replacement. After further issues arose, the vehicle was returned to the dealership for inspection. The vehicle was then kept by the dealership for a significant period of time while the rejection process and internal assessment were being dealt with.

Throughout this process, communication was frustrating and I often had to chase the dealership for updates. I was also unable to obtain a courtesy vehicle, despite being without my car for a significant period and needing transport for work and my children’s school journeys.

My rejection was ultimately accepted, but the dealership then proposed deducting £841.40 from my refund for “fair use mileage”. I disputed this deduction because of the serious mechanical problems, the significant time the vehicle was unavailable to me, and the considerable inconvenience and additional transport costs I incurred.

The dealership has maintained that the deduction cannot be waived, meaning I am being left financially out of pocket after purchasing a vehicle which developed serious mechanical problems shortly after purchase.

This has been an extremely stressful and disappointing experience. I expected a much higher standard of vehicle quality and customer support. Based on my experience, I would not recommend this dealership and I would advise potential customers to carefully consider the level of after-sales support available if serious problems arise after purchase.

July 24, 2026
Unprompted review
Rated 5 out of 5 stars

Jordan was fantastic

Jordan was fantastic, sorted everything out very speedy and made buying a new car an exciting experience and very happy with the service provided!

5 out of 5 stars from me!

July 23, 2026
Rated 5 out of 5 stars

Jordan dealt with myself and my husband…

Jordan dealt with myself and my husband finalising the paper work and collection of my new car. He was so friendly and very helpful, great customer service and with a lovely smile. We were so happy with the service he provided. Definitely deserves the 5 star rating .

July 23, 2026
Rated 5 out of 5 stars

The professional

The professional , courteous kind assistance of Jordan Goldsmith made the process seamless . Great communication skills . Went beyond his remit to help us with other operational matters . Thankyou Sir .

July 23, 2026
Rated 5 out of 5 stars

⭐⭐⭐⭐⭐

⭐⭐⭐⭐⭐

I had a great experience purchasing my vehicle with Mohammed. From start to finish, the process was smooth, professional, and stress-free. They were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured.

Their honesty and excellent customer service made the entire experience enjoyable. I really appreciated how easy they made everything, and I’m very happy with my new car. I highly recommend asking for Mohammed if you’re looking for a hassle-free car buying experience!

July 22, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look