Can’t fault Callum and Jordan for their friendliness, efficiency and professionalism. Callum kindly drove us home in the new car. BUT the dust caps weren’t replaced on the tyres after preparing my car... See more
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No pressure at all left to look at our own pace, Soffi was very knowledgable helped us greatly answered questions we hadn’t even thought of. Akir made the financial side very smooth and stressless v... See more
Approached upon entering no hassle of waiting around. friendly and informative about the cars available. With lots of options. A1 service to all staff involved with the purchase of my new car. Thank... See more
Our whole experience was fantastic from start to finish. Everyone was super helpful. Can’t thank the lady (Samiha) enough that stayed over her working hours to ensure our car could leave with... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Silverstone Drive, CV6 6PA, Coventry, England, United Kingdom
- 0121 667 7777
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Great service from all staff especially Mo and Millie
Great service from all staff. Millie was really friendly and knowledgeable about the cars. She didn't rush us at all and gave us space to look around, then was helpful talking to us about the cars we wanted to know more about. Then when we can through to Mo, he was also very friendly and patient, making sure we got the best deal, even though it meant him going back and forth with the finance team. Really good service from all.
Very disappointing experience
Very disappointing experience – serious problems with the vehicle and a long, stressful rejection process
I purchased a 2021 Vauxhall Crossland 1.2 Turbo from Trade Centre UK. Within a very short time after the purchase, the vehicle developed serious mechanical problems.
The vehicle subsequently required major engine-related work, including an engine replacement. After further issues arose, the vehicle was returned to the dealership for inspection. The vehicle was then kept by the dealership for a significant period of time while the rejection process and internal assessment were being dealt with.
Throughout this process, communication was frustrating and I often had to chase the dealership for updates. I was also unable to obtain a courtesy vehicle, despite being without my car for a significant period and needing transport for work and my children’s school journeys.
My rejection was ultimately accepted, but the dealership then proposed deducting £841.40 from my refund for “fair use mileage”. I disputed this deduction because of the serious mechanical problems, the significant time the vehicle was unavailable to me, and the considerable inconvenience and additional transport costs I incurred.
The dealership has maintained that the deduction cannot be waived, meaning I am being left financially out of pocket after purchasing a vehicle which developed serious mechanical problems shortly after purchase.
This has been an extremely stressful and disappointing experience. I expected a much higher standard of vehicle quality and customer support. Based on my experience, I would not recommend this dealership and I would advise potential customers to carefully consider the level of after-sales support available if serious problems arise after purchase.
Harpreet is a gem
Harpreet was wonderful and lovely friendly person. Willing to explain everything and patient.
Jordan was fantastic
Jordan was fantastic, sorted everything out very speedy and made buying a new car an exciting experience and very happy with the service provided!
5 out of 5 stars from me!
Jordan dealt with myself and my husband…
Jordan dealt with myself and my husband finalising the paper work and collection of my new car. He was so friendly and very helpful, great customer service and with a lovely smile. We were so happy with the service he provided. Definitely deserves the 5 star rating .
The professional
The professional , courteous kind assistance of Jordan Goldsmith made the process seamless . Great communication skills . Went beyond his remit to help us with other operational matters . Thankyou Sir .
Great information from mo
Good service and people very sympathetic
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I had a great experience purchasing my vehicle with Mohammed. From start to finish, the process was smooth, professional, and stress-free. They were knowledgeable, patient, and took the time to answer all of my questions without ever making me feel pressured.
Their honesty and excellent customer service made the entire experience enjoyable. I really appreciated how easy they made everything, and I’m very happy with my new car. I highly recommend asking for Mohammed if you’re looking for a hassle-free car buying experience!
Aqeeb was friendly and helped me find…
Aqeeb was friendly and helped me find the car. Saira was also great and made the whole process very easy.
Fabulous no fuss service
Fabulous no fuss service . Part exchange was made simple . Lovely service from start to finish.
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