All the staff who helped us were lovely. It was our first time buying any vehicle as new drivers, and we were made to feel very welcome and confident. Great selection of cars. When completing th... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I bought my first car today alone and I was really nervous but the team couldn’t have been more helpful. Bod was my salesman and he was so patient. Naf helped with my finance and really made me feel a... See more
Awful after sales team, was waiting around this afternoon for over 5 hours for a so called quick and easy fix appointment. No communication was given back to me throughout the day. I got told on two d... See more
Adam was my sales person and he took his time and gave me different options of vehicles. And Leah from collections was amazing and explained everything. Would definitely recommend
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Darlaston Road, WS10 7HX, Wednesbury, England, United Kingdom
- 0121 667 7777
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Kad made me laugh !
Kad made me laugh !! He was amazing 10/10 service :) Everyone was lovely thank you for looking after me !
Aggressive sales tactics, sky‑high APR and shocking after‑sales – avoid this place
My experience at Trade Centre UK Wednesbury was genuinely awful from start to finish.
The moment you step onto the forecourt, the sales staff swarm you. It’s aggressive, uncomfortable and feels more like being hunted than helped. There’s no space to breathe or look around, you’re pushed, rushed and pressured at every stage.
The finance process is even worse. You’re dragged from desk to desk with barely any explanation, and everything is done at lightning speed to stop you asking questions. They push their own finance hard, and the APR they try to tie you into is ridiculously high compared to what any bank would offer. The whole setup feels designed to trap people who don’t have time to sit and analyse the numbers.
Once the sale is done, they completely disappear. After‑sales support is practically non‑existent. Communication is slow, issues are ignored, and you’re left chasing people who clearly have no interest in helping you now they’ve got your money. Any problems with the car or paperwork become your problem, not theirs.
The staff might smile, but the whole operation is built on pressure, rushing, and getting you signed up to expensive finance as fast as possible. The after‑sales service is honestly shocking. If you value your money, your time, or basic customer service, avoid Trade Centre UK Wednesbury. There are far better places to buy a car without being pressured, misled or left stranded afterwards.
I would give 10 stars if i could i…
I would give 10 stars if i could i promise.
All the staff who helped us were…
All the staff who helped us were lovely. It was our first time buying any vehicle as new drivers, and we were made to feel very welcome and confident.
Great selection of cars. When completing the final payments, and going over final details, they were all very lovely and explained things very thoroughly.
Shout out to Saki, Jack, and Keira for being lovely and helpful (and patient)
Kad was very helpful and efficient
Excellent ,superb
Brought a Ford Focus from them 20…
Brought a Ford Focus from them 20 months ago, 8 thousand miles later the engine has completely failed and the warranty won’t cover it as it’s a wearable part.. absolute joke I have serviced the car as it should be and it’s completely failed leaving me stranded 70 miles from home and I lost brakes and power steering with my kids in the car. You sold me a timebomb What are you going to do about this? 8 thousand miles and the car is scrap! Never purchase from here!
My email was wrong but kad made…
My email was wrong but kad made everything correct for me
Great Customer Service !
Great experience with Aimah and Usman
Terrible experience in aftersales
Terrible experience in aftersales. They had my car for 6 weeks. They even broke my car whilst changing the brake pads! They eventually paid a local brand garage to fix it but dragged their feet at that.
I will never buy from TCUK again.
Khaliq and Kad were brilliant
Khaliq was so good and knew exactly what we needed.
Kad was equally brilliant and made the whole experience of purchasing a car delightful.
Wouldn’t bother!!!!
They was lovely in store however I didn’t even have my car for 24hrs and had 4 light come up, sent back to be fixed I was told it would take 2 days received a call saying it was ready to collect when I arrived they said one of the parts hadn’t been delivered and that it was coming the next morning then they said the ABS sensor had been done but the brakes needed doing. I called for 3 days and didn’t get a call back finally spoke to them today and they lied as the sensor hasn’t even been delivered yet. The ABS is dangerous if not fixed, I had my 2 year old in that car, they say that these checks are all done before handing the car over (obviously not) it’s an absolute joke. Wouldn’t recommend at all they still have the car today. Absolutely piss take!!!!!!!!
Helpful staff
Staff very helpful and willing to look and assist to clients needs. Demar and aimah were lovely
Awful after sales team
Awful after sales team, was waiting around this afternoon for over 5 hours for a so called quick and easy fix appointment. No communication was given back to me throughout the day. I got told on two different occasions they couldn’t sort the problem, so twice I asked for my keys back to the car as I had to leave for work, but nobody responded to me.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







