All the staff who helped us were lovely. It was our first time buying any vehicle as new drivers, and we were made to feel very welcome and confident. Great selection of cars. When completing th... See more
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All the staff throughout the whole experience have made it a simple and easy experience. Connor was a more than helpful. And Olivia really just completed the day perfectly. Both a credit to the establ... See more
Awful after sales team, was waiting around this afternoon for over 5 hours for a so called quick and easy fix appointment. No communication was given back to me throughout the day. I got told on two d... See more
We've bought 3 cars from The Trade Centre Wednesbury and I couldnt be happier with the service they provide here. Part exchange, brilliant deals to ensure we left happy and within our budget. Absolute... See more
Company details
Written by the company
The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.
£1000 PRICE PROMISE
Our Price Promise, you can't beat it!

Contact info
Darlaston Road, WS10 7HX, Wednesbury, England, United Kingdom
- 0121 667 7777
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Worst of the worst car dealership
Worst of the worst, unfortunately we did not see any of the reported issues or the BB?C news report on the problems faced by many customers.
Our experience:
Sales - vehicle finance cost went up after we declined their extended warranty - should have declined and walked away!
But car was bought - next day issue with a tyre pressure warning light, could not add air as the valve was blocked or faulty!
Two days later other warning lights, Service due and Oil pressure added to the dash board plus a concern about the steering (rattle & shakes) - had vehicle checked at a local garage added a suspension concern and confirmed the faulty TYRE valve
Contacted Aftersales (A call centre with lovely people who do not appear to be a part of Trade Centre UK who take calls and pass the details on to the various sites) - they could not fit car in to service centre for FOUR weeks. had to wait!
Vehicle returned to Trade Centre as agreed - after lots of phone calls to them (not many returned despite promises to call with updates), FOUR WEEKS later, picked up the car with One fault sorted No other faults found! Tyre valve still faulty, showed a staff member who took the car in, returned an hour later with the valve sorted, no information on what the issue was!
One week on still having warning lights flashing up, still have concerns about the vehicle!
Next step - Consumer Right - reject the vehicle and return it to the finance company, Trading Standards and try to contact BBC to add to the list of very unhappy customers.
After spending time in the Trade Centre UK, Aftersales and meeting lots of people with very similar stories, plus BBC report and other information seen - My Advice is - If YOU want a new car DO NOT GO TO THE TRADE CENTRE UK!
Well looked after as we arrived dean…
Well looked after as we arrived dean was very welcoming and very helpful and patient and nafees Iqbal was very helpful and efficient and Leah very good at what she does the whole process and service was very good couldn’t fault it
Good experience with trade center
Staff were lovely but the process is too long
Staff were lovely, helpful and it didn't feel pressured. I had 3 children with me and the process takes hours, there should be refreshments available once you have committed to a sale that are free. Vending machines charging £1.85 for a small water, and same for a chocolate bar isn't acceptable for the amount of time you need to be there.
I’m writing a review about the poor…
I’m writing a review about the poor service we received. We seen a car we wanted in less than 20 minutes. But to do all the paperwork it took over 5hours. Then I tried calling them the next day at 12 someone said I would get a call back asap. I’m still waiting at1730 for a call back agent said it would be the next day before I get a call now. I would never buy a car from this place again. Absolutely disgusting service from start to finish.
All staff were amazing especially Leah…
All staff were amazing especially Leah who dealt with the finances thank you all so much
Were lied to about the vehicle having…
Were lied to about the vehicle having turbo when i later found out it wasnt. It were just before closing time and everything i asked i got the answer i wanted to hear. Then the vehicle had multiple issues and i got no support from the team. I ended up part exing the vehicle and losing out on thousands of pounds for nothing!!
Jahid was helpful
Kad was helpful
Wednesbury TRADECENTRE
Each part of the process went well.
Ryan,Mohammad and Kad all presented information efficiently.Staff were friendly efficient and engaging.At Collection Point Kad,patiently explained the products .
All aspect of the purchase of the car…
All aspect of the purchase of the car was great other than the amount of time the processing took.
Amazin thank you ikri wow
The process was quick and easy
The process was quick and easy. The staff are really helpful and very efficient. Thank you
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