Tradefurniturecompany Reviews 

150
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 29 reviews, reviewers overwhelmingly had a great experience with this company, expressing deep satisfaction and delight with their purchases. Customers frequently praise the gorgeous furniture quality, beautiful solid wood finishes, and the wonderfully straightforward ordering process available on the website. Consumers are consistently very happy with the helpful delivery drivers who manage heavy items carefully and place them directly inside the chosen rooms. However, some people mentioned occasional delivery delays or experienced initial unexpected problems when receiving their goods. Despite these minor setbacks, buyers greatly appreciate the prompt customer support, quick replacement handling, and the overall fantastic service consistently provided.

What people talk about most

Product

Reviewers mention positive feedback about product quality, expressing delight with the solid wood and... See more

Delivery service

Consumers find delivery service to be positive, highlighting efficient communication, precise time slots, and... See more

Quality

Reviewers highlight positive aspects of quality, expressing delight with the solid construction and beautiful... See more

Order

Clients share positive opinions on order, highlighting how simple the ordering process is through the... See more

Service

People report positive experiences with service, highlighting great value, quick delivery, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Highly recommend Trade Furniture company. I now have numerous pieces, some over 9 years old and they look brand new. The quality is superb and the customer service is excellent! I recently had to requ... See more

Rated 5 out of 5 stars

As with everything this day and age the website was bloated and overwritten and also confusing so could not leave a review so came to Trustpilot. The company were very good keeping me formed throughou... See more

Rated 5 out of 5 stars

The website was very easy to navigate. We were able to buy some samples before choosing which wood suited us which was very useful. Ordering was easy and the communication all of the way through was e... See more

Rated 5 out of 5 stars

So happy I used this company to buy my bedroom furniture, I ordered a mango chest of draws and side table. The order process was easy and excellent communication for delivery, I was given time slot.... See more


4.9

Excellent

TrustScore 5 out of 5

150 reviews

5-star
4-star
3-star
2-star
1-star

No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(150)

29 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery

Fast delivery. Great price. Good communication. Secure & well wrapped packaging. All spot on 👍

November 22, 2020
Unprompted review
Rated 5 out of 5 stars

Jali Light sideboard return

Jali Light sideboard. Beautiful. Drawers were very difficult for me to open so company promptly arranged an exchange. Chris arrived today exchanged and packed up furniture that was being returned, this company cares about it's customers.

November 21, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent quality of the products

Excellent quality of the products, and I will definitely order from it again. Not to mention delivery, on time to the minute each time I ordered. Very impressed!

October 21, 2020
Unprompted review
Rated 5 out of 5 stars

We are in love with our furniture.

We are in love with our furniture.

First of all, the customer service is great. I had tons of questions and the sale team (Christina and Emily) were so helpful. We placed the order on Sunday evening and had it delivered on Tuesday.
The tv unit and the nest of tables are gorgeous. We are so happy with it. Quality is excellent, sturdy wood and beautiful design.

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

FANTASTIC 5* COMPANY

We have now had 4 items of furniture from Trade Furniture and each time the quality of furniture has continued to impress. The delivery service prompt and efficient and the guys who unload are a credit to the company. I cannot recommend highly enough.

July 10, 2020
Unprompted review
Rated 5 out of 5 stars

I have several Dakota furniture pieces…

I have several Dakota furniture pieces and they are all well made and look lovely worth the money too. The delivery persons are so friendly and all packaging is taken away. I am so pleased and if i had more room I would order more. I recommend this company. All solid wood too.

June 18, 2020
Unprompted review
Rated 5 out of 5 stars

Large media unit dakota

This is the first time I have used this company. I have had first class treatment at all stages. My TV unit was delivered today by Chris who also gave 1st class service. Delighted with the product and the Company and would highly recommend them Rob Bellamy.

May 21, 2020
Unprompted review
Rated 5 out of 5 stars

5* company

5* company, customer service is outstanding and fast delivery!! The table and chairs I purchased are BEAUTIFUL. I would highly recommend to friends & family. Thank you to Christine for all your help and patience, also to the delivery driver in such a difficult period of time.

April 19, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely delighted with service from…

Absolutely delighted with service from Trade Furniture Company. My sideboard was just exactly as I saw on the site, if not better. Chris who delivered the sideboard was very efficient and friendly, so felt safe having him in my home. I cannot praise this company enough as delivery ( no problems) plus Chris emptied the item from box, placed it where required, and took empty box away. Great quality furniture and looks brilliant too, plus saving me money as such great bargain! Thank you all. Certainly be my first port of call if I require any more furniture and will telling family/friends.Thank you!!

February 7, 2020
Unprompted review
Rated 5 out of 5 stars

Furniture is absolutely outstanding

Furniture is absolutely outstanding, made with 100% solid wood n love. Looks like it will last a life time. Such a professional company who always responds to emails within the day. Cannot fault them in anyway, even the delivery drivers are lovely and very professional

January 17, 2020
Unprompted review
Rated 5 out of 5 stars

Fantastic company to deal with

Fantastic company to deal with, firstly i had problems with the check-out, nothing to do with the website it was my bank. Tradefurniturecompany phoned me the very next day to sort out the payment, all the items where in stock and dispatched three days later.

On the delivery day the driver was polite and courteous, unpacked all the furniture and placed it in position taking all the packaging with him.

The furniture is top quality, solid and well built.

excellent five star service and would use this company again..

November 6, 2019
Unprompted review
Rated 5 out of 5 stars

Great Company!

About 10 years ago I bought 2 items from the dark Dakota range and i was so pleased with the quality and service that I returned to trade furniture when I recently moved house. This time I bought 4 items from the industrial range. I had lots of questions prior to buying as I was doing so from a picture online, and Emma was so helpful answering my many questions prior to placing the order.
The furniture arrived on time and I was over the moon with it! The delivery driver Chris was just as pleasant as the previous gent who delivered my first lot of furniture. He unpacked all items, checked them over and placed them exactly where i wanted them then take all the packaging away.
I would not hesitate to recommend them both for quality and service.

May 7, 2019
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, easy to order, quick delivery. Delivery driver was a star. Product excellent it looks fantastic and everyone loves it. Thanks

February 21, 2019
Unprompted review
Rated 5 out of 5 stars

Best online furniture company

I’ve recently bought a couple of items from them and can honestly say they are the best online company I’ve ever dealt with, delivery , collection etc are organised and very punctual, a special mention to Christina and all her help , I would recommend this company all day long , they certainly do what they say , thanks again 5⭐️⭐️⭐️⭐️⭐️

February 8, 2019
Unprompted review
Rated 5 out of 5 stars

Old fashioned service from an quality modern business with competitive pricing.

I have now bought three items of furniture from this Company. Its name implies a large anonymous organisation. This is far from fact. I believe that there are approximately 30 staff and seven vehicles. I bought my first item through their eBay site and the latter two items direct from the Company. In each instance one is contacted by the business, acknowledging the order. This is followed up with additional emails and telephone calls as necessary to mark the item's progress. A day for delivery is agree. A delivery slot is then issued and the furniture arrives in one of their own vans driven by one of their own staff and they will unwrap the item and take the packaging away at no additional cost. I live in Cornwall, far removed from their premises in Leeds. All of their staff that I have had contact with are pleasant, helpful and efficient. The furniture is of the same quality as the staff. Top notch. Well done to this firm. So refreshing. (The owner deserves his special car!).

November 17, 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic furniture seller

Having experience of a variety of furniture sellers, I can say that Trade Furniture is outstanding. I used them twice, for a range of furniture.Very high quality, at good prices. The delivery team is fantastic! On time, take extra care not to scratch the floor, manage to manoeuvre in the tightest spots and take away all the packaging. Customer service is also prompt and helpful, e.g they ensured a two-man delivery on request.

October 10, 2018
Unprompted review
Rated 5 out of 5 stars

Great mango wood furniture

I have bought four items of mango wood furniture on two occasions and both times very impressed. The furniture is good quality and reasonably priced and the delivery service is great.

September 23, 2018
Unprompted review

Is this your company?

Claim your profile to access Trustpilot’s free business tools and connect with customers.

Get free account

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look