⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more
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Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more
Company replied
Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more
Company details
Information provided by various external sources
Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.
Contact info
4 Grove Park Studios, W43HR, Chiswick
- 0845 680 9762
- mark@trademarkdirect.co.uk
- www.trademarkdirect.co.uk
Breach of guidelines
Simple and effective
Trademark Direct were quite responsive to my queries through the process and we were able to register our trademark relatively simply.
August 29, 2017
Unprompted review
The web site needs considerable work to …
The web site needs considerable work to make it deliver on the application process, navigation is not logical
August 7, 2017
Unprompted review
Reply from Trademark Direct
Hello Adrian
Thank you for the comment, its not one we'd heard before, so grateful for any additional comments on which bit of the navigation not clear - thank you.
That aside glad you had a good experience and your application went though to registration smoothly and efficiently.
Regards
Mark
Director
Reply from Trademark Direct
Thank you Natalie, glad you had a great experience.
Regards
Mark
Director
Very over priced service.
August 1, 2017
Unprompted review
Reply from Trademark Direct
Hello John
Thank you for leaving feedback. This is not a comment we'd had before in assisting more than 10,000 clients, and our fees are amongst the most competitive, and half those of most trade mark attorneys.
If our fees were any less we would not be able to keep the lights on!
Glad your application went through smoothly sand good luck with your venture.
Regards
Mark
Director
very easy process from beginning to end …
very easy process from beginning to end and good information at the early stages to give confidence that the right questions were being asked and answered.
July 29, 2017
Unprompted review
Reply from Trademark Direct
Thank you for the feedback Roger, glad all was positive.
Regards
Mark
Director
Would Highly Recommend
Great service and great at keeping me update with progress. I now have my trademark certification and I'm so grateful for all your help. Would recommend this company.
July 19, 2017
Unprompted review
Reply from Trademark Direct
Thank you Heather, glad all went well and great to hear you'd recommend Trade Mark Direct
Regards
Mark
Director
We knew nothing about trademarks thanks …for the great service again
We knew nothing about trademarks thanks to trademark direct we have 2 now very pleaseant process
July 12, 2017
Unprompted review
Reply from Trademark Direct
Thanks for the great feedback David! Hope we will be able to assist you again.
Regards
Mark
Director
Have got the name I wanted,after 3 …
Have got the name I wanted,after 3 attempts which is perfect for me.
July 5, 2017
Unprompted review
Reply from Trademark Direct
Glad we could help you settle on a registrable name, after the first two were identified as likely to be unsuccessful.
Regards
Mark
Director
Their customer service is superb !!
Their customer service is superb !!! And the costs are very reasonable !!! Use them if you have any trademark needs !!!
July 5, 2017
Unprompted review
Reply from Trademark Direct
Thank you Naveen, great endorsement.
Regards
Mark
Director
Very efficient and smooth process
Very efficient and smooth process, with very quick responses to my queries. I would recommend this service.
July 4, 2017
Unprompted review
Reply from Trademark Direct
Thanks for the positive feedback Steven
Regards
Mark
Director
Trademark Direct provided a simple …
Trademark Direct provided a simple approach and process to getting a trade mark registered. The initial dialogue explained well and answered our questions, the process then followed the time line set out. A very good service and good value.
June 22, 2017
Unprompted review
Reply from Trademark Direct
Thank you we appreciate the feedback and especially that you considered it good value. That is our overriding aim.
Regards
Mark
Director
Excellent service
I found Trademark Direct efficient, easy to use and very professional, I would definitely use them again
June 21, 2017
Unprompted review
Reply from Trademark Direct
Thank you for the endorsement Penny, hope we can assist you again in the future.
Regards
Mark
Good service
June 18, 2017
Unprompted review
Reply from Trademark Direct
Thank you Zafar, appreciate the feedback.
Regards
Mark
Director
THE HITMAN
nice and straightforward, probably found it hard to do on my own, well worth the money, these guys are very good at what they do, thank you for your services would reccomend martin.
June 14, 2017
Unprompted review
Reply from Trademark Direct
Thanks Martin, good to know you think we're good value for money.
Regards
Mark
Director
This was my first experience of trade …
This was my first experience of trade mark registration and it was made very straightforward. I will definitely be using again next time.
June 14, 2017
Unprompted review
Reply from Trademark Direct
Thank you Mike, look forward to assisting again
Regards
Mark
Director
Review
Was a very good service but as a novice in this area, we could have done with a little more advice and from your point of view what to actually trademark.
June 14, 2017
Unprompted review
very good service and very efficient
very good service and very efficient. My only criticism is that sometimes it is better to communicate verbally rather than online and this is not easily achieved.
June 14, 2017
Unprompted review
very efficient
very efficient - once we initially set the ball roll Trademark did the rest - very pleased
June 14, 2017
Unprompted review
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