⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more
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See what reviewers are saying
Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more
Company replied
Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more
Company details
Information provided by various external sources
Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.
Contact info
4 Grove Park Studios, W43HR, Chiswick
- 0845 680 9762
- mark@trademarkdirect.co.uk
- www.trademarkdirect.co.uk
Breach of guidelines
Very good service!
Really excellent service
Really excellent service. I was really impressed.
Excellent Service!
I have no reservations in coming back and using Trademark Direct's services from Trademark registration to the services of a Trademark Attorney. I found them to be knowledgeable, very helpful and excellent.
Excellent service very happy
From the moment I made the first phone …
From the moment I made the first phone enquiry - absolutely amazing professional service - worth every single penny. Immediate response every time - phone or email, most importantly - in-depth and comprehensive initial legal search that allowed me to decide whether to go for the application or not, but the terms are more than fair as it is a win-win situation for the client at every stage, that makes every penny you pay trademark worth its weight in gold. Two applications I have done with trademark, which were successful, but how could they not been with such a professional efficient and fair service. Simply - definitely the best professional engagement I have had with any organisation for decades. Thank you so much, and for those who are hesitating - please don't, they make your life easy in a win-win situation for the client, so nothing to consider really, just let trademark do their job, they do it perfectly.
Trademark Direct
Being new to requiring a trademark I needed plenty of assistance. I found this company very straight forward, accessible, efficient and everything was done within the minimum of fuss
Excellent service
Excellent service, cost-effective and quick turnaround, high level of expert advice to hand - would definitely recommend the service without hesitation
Great service and easy to use
Efficient and easy!
The Trade Mark Direct team have now processed multiple trademarks for our company. They have been very efficient, with good communication and good service!
Teachers Rock® review
Trademark Direct have been absolutely brilliant. They kept me fully informed throughout the trademark registration process and helped explain each element as required. Thank you!
TRADE MARK SUCCESS!!!
A fantastic company always on had to help, easy services to use, Very helpful and they tell you how long it will take to complete a trademark and they tell you the truth and explain the trademark process, I have learnt a lot from this company all i can say is excellent. and i will use trademark direct in the future.
Not sure what value was added....
I regret wasting the money on Trademark Direct - I should have applied direct to the Trademark Office. When we had notification of a potential objection I heard absolutely nothing from TradeMark Direct. Don't waste your money - the team at the Trademark Office are really helpful and can be contacted by phone.
The response to this review from Trademark Direct is also frustrating - as well as the issue they highlighted we did receive a 'Notice of Threatened Opposition' - which they clearly didn't even pick up on which illustrates how little they get involved once you pay your money. Seriously consider what value they will add - for us it was basically NOTHING.

Reply from Trademark Direct
The best of the best
I'm so glad choose trade mark direct, great to work with you
Surprisingly straightforward
In an area where one could get cornered and lectured about trademarks for hours and still be none the wiser I found nothing but clear and unambiguous advice and ultimately a fast and efficient service.
Helpful customer service
After initial confusion customer service team were cooperative, willing to help me resolve my problem. Thank you.

Reply from Trademark Direct
Really good service
Easy, hassle free, good communication when needed

Reply from Trademark Direct

Reply from Trademark Direct
Very poor service
Put the application into trade mark direct they rang me a month later saying that they forgot to send it to the IPO. MY ADVICE DO IT YOUR SELF. After the poor service I rang the IPO and they are more than happy to help me. I did that for another mark and It was easy. Don't waste your money on this website.

Reply from Trademark Direct
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