⭐ 1 star – Serious concerns about payment practices and refusal to refund I engaged this company in January–February 2026 regarding trademark applications. I have used them many years... See more
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Shocking service, comminication and outcome. I lodged our Trademark a year ago and we paid upfront a substantial sum. I found out that 3 months ago our application was refused. Nobody from the co... See more
Having taken lots of our money, £584.00 and £1658.80 they have left us without anything or any advice on how to proceed! We missed a deadline to appeal an EU decision without getting a reminder fro... See more
Company replied
Deeply regret choosing Trademark Direct for our trademark application. This company has been nothing but a nightmare to deal with. After paying them upfront, we heard nothing back. No updates, n... See more
Company details
Information provided by various external sources
Trade Mark Direct was set up to reduce the cost and uncertainty of trade mark registration. Our unique US patented search technology lets users check for free if their name is available to register as a trade mark. Then our UK experts carry out further searches and advice and clients pay only if these show the name can be registered, all other firms charge for searches. We also offer a unique money back guarantee on our advice fees on most applications.
Contact info
4 Grove Park Studios, W43HR, Chiswick
- 0845 680 9762
- mark@trademarkdirect.co.uk
- www.trademarkdirect.co.uk
Breach of guidelines
Lack of clarity & Support
I did not feel supported and there were extra costs to object the rejections from IPO that i wernt told about. I ended up fighting the objections myself with no lawyer, after getting rejected several times and taking it to a hearing, which i won. My Mark is now registerd.
I could have done this whole process myself via IPO directly. Im 25, I have no experiance in law or trademarks, just care and attention and drive to get it done. I feel the company could have assited more instead of turnaway on me when the Mark seemed difficult to secure!
But in regards to their voices and how they spoke on the phone, they sounded like nice people. So no problems there. I just felt they should have known more.

Reply from Trademark Direct
Excellent Service - Highly recommended
Good service. Well Priced and Swift Service

Reply from Trademark Direct
Great company.
Communication is great. I'm a firm believer in paying that little extra to get such an important job done correctly. Well pleased with the outcome. We got registered without any obstacles thanks to all the pre-evaluation work Trademark Direct carried out. Give them a call today! Thank you :-)

Reply from Trademark Direct
Excellent Service,
I would recommend Trademark Direct to anyone, great service and always there with helpful advice when needed. A massive thank you to Kate, I would never of been able to follow the process coherently without Trademark Direct. Thanks again,

Reply from Trademark Direct
Fantastic work, professional service all the way. Highly recommended!!!
Too good!!!!

Reply from Trademark Direct
Promt and hassle free service.
Registering my Trade Mark was made easy while I was out of the country

Reply from Trademark Direct
job made easy
very helpful with good advice about how to avoid scams while waiting for completion. Would use again no worries.

Reply from Trademark Direct
Helpful service
Offered pre-application advice on selecting a mark which would meet the qualifying criteria, application was easy to complete and ultimately successful. Would definitely recommend for anyone who isn't familiar with the process. Fees were very competitive.

Reply from Trademark Direct
Trademark Application
This was a new experience applying for a trademark. I expected there to be many complications and for it to be an extremely complicated process. As it happens there were a few problems but no fault of Trademark Direct. Kate from Trademark has a wealth of knowledge and experience and she handled the case brilliantly. The final outcome was registration of the trademark. I had previously read up on comments placed buy other customers stating that the professional way in which Trademark Direct work. I'm glad I chose them to represent me and I would not hesitate to use them again.

Reply from Trademark Direct
The trademark registry authority in UK
I was initially quite skeptical about filing for my trademark through trademark direct but once I made the call and spoke with their advisors, my skepticism soon fizzled. They talked me through the entire process step by step, telling me what to expect and otherwise. I was also kept updated on the progress of my application regularly via email. There was always someone ready to answer my questions, which also gave me an increased sense of confidence. I would highly recommend Trademark Direct to all. Keep up the excellent service guys.

Reply from Trademark Direct
excellent service
This is now the 3rd time i have used Trademark Direct and each time they have been extremely helpful. If you havent undertaken this kind of project before I can wholeheartedly recommend Trademark Direct as they will advise you each step of the way. Very efficient.

Reply from Trademark Direct
Swift and straightforward service with easy implementation.
Good value service where one could otherwise succumb to more expensive alternatives. Very easy to initiate a registration process and online discussion.

Reply from Trademark Direct
DB Wedding Cars
very efficient service and hassle free, thank you and well done!

Reply from Trademark Direct
Great service
Trademark direct were always there to answer any questions over the 3-4 month period. The whole process was very easy and stress free. Id recommend this service and definitely use it again.

Reply from Trademark Direct
1st class service
As with our 1st application, we have been fully informed of progress throughout the process.
The timescales have been adhered to and I can only recommend the service.

Reply from Trademark Direct
Excellent easy to use service
Trademark Direct were easy to deal with; instructions were clear and message response time was quick and succinct. They made it easy to navigate the Trademark process. I would have been worried doing this alone without sufficient knowledge and understanding of Trademark laws and regulations.

Reply from Trademark Direct
Return customer review
Hi,
I am now registering my second Trademark and am using Trademark Direct again because of the excellent experience first time around.
The response from the team is incredibly quick and efficient and the process relatively straight forward.
I fully expected it to be a very difficult and complex process but these guys do all the work.
I don't have any experience of using any other company but I am certainly impressed with this one.

Reply from Trademark Direct
We almost got there
Obviously, I was looking for a full listing and we weren't able to achieve this. Next time maybe.
Support and communications with Kate at Trade Direct were excellent.

Reply from Trademark Direct
Excellent Service
The cost obtaining my trademark was much lower than I'd previously paid a large London based company for a trademark so I was initially concerned that the service wouldn't be as good. It turned out to be better!

Reply from Trademark Direct

Reply from Trademark Direct
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