Trademarkia Reviews 

1,319
TrustScore 3.5 out of 5

3.6

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Rated 5 out of 5 stars

Overall, the reviews for Trademarkia seem to be mixed, but my experience was great! Maybe I got lucky with my assigned attorney. Andrea Gorrie (my attorney) was top tier! I had soooo many questio... See more

Rated 1 out of 5 stars

Failure to process applications. Selling insurance for insured processing, on their new web site. Failure to process applications from 5 years ago. For no valid reason, just poor excuses, 5 years... See more

Rated 5 out of 5 stars

Mr. Michael Markos, our trademark attorney, was attentive, personable and highly competent. We’ve had other attorneys who were hard to understand, but Mr. Markos did a fantastic job simplifying the pr... See more

Rated 5 out of 5 stars

I have been using Trademarkia for three years now. They've helped me navigate the typically confusing TM process with solid guidance and expert advice for protecting my businesses. You can e... See more

Company details

  1. Intellectual Property Registry
  2. General Practice Attorney
  3. Lawyer
  4. Legal Services
  5. Patent Attorney

Written by the company

Trademarkia® is an online platform for intellectual property legal services. We offer a free trademark search engine and access to trademark, copyright, and patent attorneys. Visit Trademarkia for user-friendly online tools and an expert legal team at an affordable price.


Contact info

3.6

Average

TrustScore 3.5 out of 5

1K reviews

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3.6

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(1,319)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

As always it is a seamless process with…

As always it is a seamless process with Trademarkia and getting my trademarks researched, processed, and approved.

May 24, 2023
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Reply from Trademarkia

Dear Carlos,

We highly value feedback from customers like you and sincerely appreciate you taking the time to inform us about your positive experience. We want to express our gratitude for your business and for helping us spread the word about Trademarkia. Thank you for your support!

Rated 1 out of 5 stars

Absolute nightmare to deal with

Absolute nightmare to deal with, they will take your money and then nothing will happen. You won't get reference number for your application, if you check with USPTO there is no trace of trademark being applied for, just a SCAM.
If you call them up on it they pretend to escalate the. issue, and say your refund will be processed in 7-10 days..... Guess what? Nothing happens then either. The positive reviews are definitely fake and I bet the "Lawyers" they have on their web are just stock photos....
Outrageous and appalling.
I guess I can say goodbye to my $299.
They should call themselves No. 1 Scamming company in the US. The only thing they do well is their bloody SEO and pay per click campaign, if they ran that business at least they'd earn an honest living...

April 24, 2023
Unprompted review
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Reply from Trademarkia

Dear Katarina:

Your feedback to us is appreciated but is factually incorrect and unfair. The legal fees you paid of $99 for our subscription-level filing service were refunded plus the extra $200 after you canceled the filing request and not agreed to upgrade to our unbundled package ($299) the same day you placed the order (March 6th). For this reason, your trademark filing request was not assigned to a U.S. trademark attorney. Trademarkia is a website of a licensed U.S. law firm, and our more than a dozen attorneys that are licensed in the United States are skilled in trademark law. Perhaps there is a misunderstanding. We are prepared to make things right and encourage you to contact us at the emails we sent to you. Otherwise, we wish you the best of luck.

Rated 5 out of 5 stars

Working with Jade Mercurius was wonderful

Working with Jade Mercurius was wonderful. She was so friendly, prompt and was able to quickly help me with my log in issues. I rarely have someone who is so competent and able to resolve problems- it made my day!

May 15, 2023
Unprompted review
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Reply from Trademarkia

Dear EJ,

We greatly appreciate your feedback and the time you've taken to share your positive experience with us. Your support and kind words mean a lot to our team at Trademarkia. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for your ongoing support and for being a valued customer!

Rated 1 out of 5 stars

Trademarkia is a SCAM business. Run FAR AWAY.

Re: You have been charged for Trademark Monitoring Service

Trademarkia is a scamy business. Run FAR AWAY!

1. They use clear bait-and-switch business practices.
2. The company website has no contact phone number / email address.
3. Shopper Approved rating is a PAID service ($599.00/month) to legitimize companies...kind of like a PR firm.
4. Consumers jump through hoops/call-backs to cancel service and be refunded.
5. Major part of Trademarkia reputation management involves suppressing negative SEO search results, while highlighting positive ones.
6. Trademarkia routinely pushes negative links in SERPs. They replace Google business profiles that have a lot of negative reviews.
7. Trademarkia baits customers on a $99 offer, then upsells them in the small print. Guess what, they're lawyers!
8. Complaints like ours are the cost of doing business for them. They make a refund deal and move on.
9. Most of 5 stars on this page are fake.

But...if you are a victim we suggest filing with your local Bureau of Internet and Technology at the State District Attorney.

The Govt. is at last taking action to protect consumers:

Google: 'FTC Action Against Vonage Results in $100 Million to Customers Trapped by Illegal Dark Patterns and Junk Fees When Trying to Cancel Service'

Exhibit 1: Email from Trademarkia attorney:

'Please be noted you have opted for our promotional services, currently listed on our website, which feature a $99/class legal fee (in addition to the $350/class government fee), however this option is only available if you sign up for our trademark watch service, which is billed at $99/quarter indefinitely. If you cancel the watch service prior to the third quarter, you are automatically upcharged to the $299 option listed above.'

Very soon, AI will replace attorneys...

May 10, 2023
Rated 2 out of 5 stars

Trademarkia is a scam ?

The attorney, Katie Yoches, who registered my trademark was wonderful and submitted my application promptly and I paid only $99 + government fees. However, I discovered that they charged me for a monitoring service an additional fee of $99 even before the trademark was registered, so what were they monitoring? It was a scam. For the past 2 weeks, I emailed them several times, then yesterday I received an explanation which was worse than the illegal charges. It's bad for a company to miss up its reputation using hidden charges. I am disappointed even though I had used them a few years ago without any problem back then.

April 12, 2023
Unprompted review
Rated 5 out of 5 stars

Be patient - this is a long process but Trademarkia will get it done for you!

Looking back on the 2-year journey, one part of the process that could have been easier would be the photography approval process. There seemed to be something wrong with every photo we submitted which made the process so much longer than it needed to be but they are the experts so trust is key!

They got it done - maybe not with the TM we were looking for but we are registered and feel good about that. Everyone was great! Follow up was amazing! Couldn't have done it without them!

Thank you Trademarkia

April 5, 2023
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Reply from Trademarkia

Dear Susan,

We greatly appreciate your feedback and the time you've taken to share your positive experience with us. Your support and kind words mean a lot to our team at Trademarkia. We look forward to serving you again in the future and continuing to exceed your expectations. Thank you for your ongoing support and for being a valued customer!

Rated 1 out of 5 stars

YOU DON'T HIRE THEM

YOU DON'T HIRE THEM! You will hire them for a price, then, the mark search is charged 99$ per quarter so the will do everything as the can to make you spent time waiting for responses to ensure you pay as much as you can waiting for them. Some users here have reported 4 years!!!

During first month, the didn't filed my trademark registration. Also they answered to me at least 5 times with automatic emails "We are so busy but don't worry you are important to us"

My asigned lawer Katie, last 2-5 days to answer every single mail, and most of times she answered just because I forced her to answer.

An their were constatly trying me to hire new services with hidden fees.

Don't loose time with them.
Also, I recommend check reviews on this page, seems most of 5 stars are fake.

February 28, 2023
Unprompted review
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Reply from Trademarkia

Hello Rodrigo,

Thank you for your feedback and we truly apologize once more for your experience with us as this is not typical, and will certainly continue to work towards an improved and exceptional service.

Unfortunately, I wasn't able to pull up any records based on the information you provided in your review.

Your feedback is important to us, and if you’re willing, we invite you to send us more information about your experience so we can attempt to rectify whatever issues arose during your application process.

Please contact us via phone (1-877-794-9511) or email (customer.service@trademarkia.com) and ask for, Sherryann, so we can investigate this further for you.

Once again, we truly and humbly apologize for any misunderstanding, delay in responses, or miscommunication from our end and truly look forward to working with you by providing any additional assistance that you may require.

Rated 5 out of 5 stars

Very happy so far! :)

This company made it easy and relatively straightforward to apply for a trademark. And that’s relatively rare.

March 22, 2023
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Reply from Trademarkia

Dear Robert,

Thank you so much for your review. Your feedback means a lot to us and we appreciate you taking the time to let us know you had a great experience with Trademarkia.!

We appreciate your business and we hope to work with you again in the future.

Rated 1 out of 5 stars

This is a scam. I paid $99 for the "service." I have…

I paid $99 for the "service." I have never heard from a real person. I get marketing emails marketing more services. So I go to cancel my subscription (no idea what is being subscribed to at this point). That appears to be successful. Check my bank account, they immediately charged me $200. Again, I have never heard from anyone. Complete scam.

March 24, 2023
Unprompted review
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Reply from Trademarkia

Hello Sean, thank you for your feedback and we truly apologize once more for your experience with us as this is not typical, and will certainly continue to work towards an improved and exceptional service.

We are very happy that we were able to reconcile and compensate you by providing you with a full refund of the legal fee and filing your application for free with the exception of having you pay the Government fee required by the United States Patent and Trademark Office (USPTO).

Once again, we truly and humbly apologize for any misunderstanding, delay in responses, or miscommunication from our end and truly look forward to working with you by providing any additional assistance that you may require.

Thank you.

Rated 4 out of 5 stars

We ended up having to file twice

We ended up having to file twice, because we were not instructed on which class was the correct one to use the first time. That is why I give your company 4 stars.

March 22, 2023
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Reply from Trademarkia


Dear John,

Thank you for taking the time to leave us a review. Your feedback helps us continue to improve and grow as a company.

We appreciate your business and your help sharing the good word about Trademarkia.

Thanks again for the review and we hope to work with you again in the future.

Rated 3 out of 5 stars

Most likely a scam. No contact, no money, and I'm out $300.

Update 04/19
Now, the matter has been resolved. I was personally contacted, the issue was clarified, and the money was refunded, with a very good offer submitted. In the end, I can say that it was definitely not a scam. However, I do see a lot of potential for improvement in the marketing strategy and communication.

Update 04/02/2023
I received another marketing email and simply replied that no one had contacted me yet regarding the refund, and that I still haven't received the product or my money back. Surprisingly, I received a response and a ticket was opened, where I had to enter the transaction data again for $300. Shortly after, I received a response that it was being processed and that it could take up to 12 days.

I wouldn't have a problem with waiting a bit, as I run a business myself and know that sometimes things get busy. However, what I always have to do is keep customers informed! If I remain accessible and inform my customers, not everyone will be satisfied, but I'll get a lot fewer issues.

If, instead of getting feedback on the processing, all I get are marketing offers, it just makes me angrier. I can't say how this will end yet, we'll have to wait and see. In any case, I would recommend to Trademarkia to adjust their email campaigns and connect them to the ticket system. As long as a customer has an open ticket, I wouldn't overload them with offers. Instead, I would send an email every three days saying something like, "Dear customer, we haven't forgotten about you, and we're working to solve your issue as quickly as possible. Thank you for your patience and trust, and here's a 10% coupon for your next purchase, which we're sure will go better."
These are the basics of customer centricity oriented email marketing!

###
Update 03/28/2023
Ticket from Trademarkia closed. No money refunded. No product.
###
Hard to say where the problem lies and whether it's a scam or not. In any case, I bought a package for $99. It's so well done that you can hardly tell it comes with a quarterly subscription for $99. In the end, you're worse off than with the competition.

I canceled the subscription, and they immediately charged another $200. In seconds. I wasn't interested, so I canceled it right away. However, there doesn't seem to be any money-back guarantee here. I had to read through the entire help section, FAQ, and the lengthy terms and conditions to find an email address. Finally, I canceled it. Response time was in days, so I sent multiple emails and even tried chatting. In the end, they confirmed that my refund request was accepted.

Then someone else contacted me, saying they're working hard on my order. I replied that the order was canceled, and there's no need to work on it anymore. They ignored me and kept working.

After repeatedly refusing everything due to my cancellation that happened just a few minutes after the purchase, no one responds anymore.

No contact, no money, and I'm out $300.

March 21, 2023
Rated 1 out of 5 stars

Poor Service!!

I purchased the 99.00 plan an attorney contacted me about getting my paperwork together so I had a few questions for her and she never got back to me. It has been over 2 days now and I also paid the extra 49.00 to speed up the process and guess what it's going on 3 days and no one has returned my email. POOR SERVICE!!

March 18, 2023
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Reply from Trademarkia

Hi Trenton, we truly apologize for your experience and we value your feedback. Please note that we've reached out to you via email (as we do not have a contact number for you on file) in order to have a better understanding of your experience as well as how we can make it better. We're looking forward to hearing from you. Thank you in advance!

Rated 5 out of 5 stars

Applied for and received a Trademark on…

Applied for and received a Trademark on a company logo.

Process was smooth and had responsive feedback from the Trademarkia representative through the application process and then while waiting for the Patent Office to complete the application.

March 6, 2023
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Reply from Trademarkia

We're happy you're happy!

Rated 5 out of 5 stars

Quick and easy

Quick and easy. Great advice and explanation of what was needed for my first trademark. Will definitely use them again!

February 25, 2023
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Reply from Trademarkia

Thank you so much for taking the time to leave us a 5-star review!

Rated 1 out of 5 stars

One of the most deceptive companies I've seen!

The company advertises its trademark registration service as "starting from $99," but it is only the price of one of three installments. The actual price is $297.

Ironically, the sales rep I talked to said that she's aware of the misleading advertisement and has conveyed the problem to her supervisors multiple times, yet the company still refuses to play fair.

February 26, 2023
Unprompted review
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Reply from Trademarkia

Hello Dan,

Thank you for your feedback and we truly apologize once more for your experience with us as this is not typical, and will certainly continue to work towards an improved and exceptional service.

Unfortunately, I wasn't able to pull up any records based on the information you provided in your review.

Your feedback is important to us, and if you’re willing, we invite you to send us more information about your experience so we can attempt to rectify whatever issues arose during your application process.

Please contact us via phone (1-877-794-9511) or email (customer.service@trademarkia.com) and ask for, Sherryann, so we can investigate this further for you.

Once again, we truly and humbly apologize for any misunderstanding, delay in responses, or miscommunication from our end and truly look forward to working with you by providing any additional assistance that you may require.

Rated 1 out of 5 stars

Waited 10 days

Waited 10 days, no trademark, no contact. Asked for a refund and was told only the attorney can give it.

February 2, 2023
Unprompted review
Trademarkia logo

Reply from Trademarkia

Hello Sean,

Thank you for your feedback and we truly apologize once more for your experience with us as this is not typical, and will certainly continue to work towards an improved and exceptional service.

Unfortunately, I wasn't able to pull up any records based on the information you provided in your review.

Your feedback is important to us, and if you’re willing, we invite you to send us more information about your experience so we can attempt to rectify whatever issues arose during your application process.

Please contact us via phone (1-877-794-9511) or email (customer.service@trademarkia.com) and ask for, Sherryann, so we can investigate this further for you.

Once again, we truly and humbly apologize for any misunderstanding, delay in responses, or miscommunication from our end and truly look forward to working with you by providing any additional assistance that you may require.

Rated 5 out of 5 stars

Our experience was great

Our experience was great! Our analyst Tiffeena Khan was very helpful. It’s very hard to receive time sensitive emails. So, we really appreciated that part of the process. She was very warm and so easy to talk, too. We will definitely refer this company to our family and friends.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent Customer Service!

Wow~! I received super customer service from Tiffeena. The response time to my inquiry was less than two minutes. She saved me $$$

December 22, 2022
Unprompted review

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