Bought a small lead via eBay. Didn't even know it was fulfilled by NRG until they invited me to write a review. The item received is (I believe) genuine Apple, very well packed in moulded plastic hol... See more
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It’s that time of year to make sure that my torch had working batteries and of course it didn’t. So I found some D cell batteries at TradeNRG Uk for a competitive price and realistic shipping costs. G... See more
Very sturdy cables, has reinforced ends so it dose not get damaged. There are three different lengths that come in handy for different parts of the house or even with travelling. Over all very high q... See more
Company replied
Easy ordering, very competitive prices, fast delivery. What’s not to like. Superb service all round. Keep up this high standard and other companies need to get their act together. Thanks.
Company replied
Company details
Written by the company
TradeNRG.co.uk offers top-quality consumer electronics & packing material with free UK delivery and worldwide shipping. We make big-brand products accessible to everyone With a vast selection at competitive prices, we provide excellent pre-sale and after-sale services, ensuring a seamless shopping experience. From cool gadgets to phone and computer accessories, we have everything you need. Trust TradeNRG.co.uk for unbeatable prices, fast delivery, and exceptional customer service.
Contact info
Unit A2, Harrison Trading Estate, Longworth Street, PR1 5DL, Preston, United Kingdom
- www.tradenrg.co.uk
4.3
Excellent
148 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
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Recommended
Good communications throughout and arrived on time. The charging leads work well on iPad and iPhone and are much more robust than the normal leads on offer.
September 28, 2024
Reply from TradeNRG UK
We're so pleased to hear you're happy with both the communication and the durability of the charging leads, great to know they're working well for your iPad and iPhone. Thanks for rating us 5 star on trustpilot!
Reply from TradeNRG UK
Thank you for your review! We're delighted to hear the delivery was quick and that you’re pleased with the service.
Reply from TradeNRG UK
Thank you so much for your kind words! We're thrilled to hear that you're satisfied with our service and the quality of our items. Your feedback is greatly appreciated and motivates us to keep delivering the best for our customers. If you have any questions or need further assistance, feel free to reach out.
Best regards,
The TradeNRG Team
We only received one of the two leads…
We only received one of the two leads ordered and although I have emailed them several times I have had no response from them and no refund on missing lead or a replacement. The one lead we did receive was of good quality
UPDATE I have now received notification of a refund from this company so have adjusted my star review
September 4, 2024
Reply from TradeNRG UK
Dear D Gooch,
We sincerely apologize for the inconvenience you experienced. We have processed your refund and appreciate your understanding in this matter. Please rest assured that we are taking steps to ensure this mistake does not happen again.
We hope to have the opportunity to serve you again in the future. If there’s anything else we can assist you with, please don’t hesitate to reach out.
Best regards,
Great length well made substantial…
Great length well made substantial charging lead , excellent value for money
September 4, 2024
Reply from TradeNRG UK
Thank you for your feedback!
We're thrilled to hear that you're satisfied with the charging lead and found it to be of great quality and value. Your support means a lot to us, and we look forward to serving you again in the future! If you have any further questions or need assistance, feel free to reach out.
Reply from TradeNRG UK
Thank you for your review!
We're thrilled to hear that you're satisfied with the fast delivery, product quality, and value for money. Your feedback means a lot to us at TradeNRG, and we look forward to serving you again soon!
Excellent dispatch and product
Excellent dispatch, excellent product and my favourite colours were delivered as I asked, a million thanks.
September 2, 2024
Reply from TradeNRG UK
We're thrilled to hear that you loved the product and that it arrived in your favorite colors as requested! Thank you so much for your kind words and for choosing us. We look forward to serving you again!
Impressed with the fast service and…
Impressed with the fast service and efficient cable charging!
Highly recommended!
August 29, 2024
Reply from TradeNRG UK
We appreciate your kind feedback! We're delighted that you were impressed with our service and quick delivery. Our goal is always to provide an exceptional experience for our customers, so it's wonderful to hear that we met your expectations. If there's anything else you need, please feel free to reach out. Enjoy your purchase!
Issue solved
I was frustrated as the item never arrived. But I did get a refund.... After I spoke to Paypal. And then got a polite email from the company, apologising.
July 3, 2024
Unprompted review
Reply from TradeNRG UK
Please accept our heartfelt apology. Please email contact@tradenrg.com, and we will resolve this issue with a full refund or replacement.
Price/delivery
Excellent price and fast, free delivery
(Gorilla gel glue)
Prompt acknowledgement, good communications. First purchase with this company.
May 27, 2024
Unprompted review
Reply from TradeNRG UK
Thank you so much for your kind words! We're thrilled to hear that you had a positive experience with your first purchase of Gorilla gel glue. It's great to know that you appreciated our competitive pricing, fast and free delivery, and our prompt communication. We truly value your feedback and look forward to serving you again in the future. If you need anything else, don't hesitate to reach out!
I ordered a12 piece manicure set
I ordered a12 piece manicure set. Got e mail confirming this. Received 2 nail clippers!
Despite a number of e-mails with etsy I was informed I'd ordered the wrong item!
As it was only£3.99 I couldn't be bothered to argue!
Barbara
April 27, 2024
Unprompted review
Reply from TradeNRG UK
Dear Barbara,
I'm very sorry to hear about the experience you've had with your order. It sounds like there was a mix-up, and I completely understand your frustration, especially after receiving confirmation for the 12-piece manicure set. This isn't the level of service we aim to provide.
Even though the item was only £3.99, I want you to know that your satisfaction is important to us. If there's anything more we can do to rectify this situation or if you would like a refund or replacement, please don't hesitate to reach out directly on contact@tradenrg.com. We appreciate your feedback and will use it to improve our service moving forward.
Thank you for bringing this to our attention.
Best regards,
Extremely disappointed
My order no. TN54176. Extremely disappointed with this company. First of all I didn’t receive any confirmation email after placing the order and I had to drop 2 emails and couple of call to confirm my order. Yesterday I received my order but I the wrong items have been sent. I ordered and payed 2 meter long iPhone charging cable but instead I received about 3 inches long cables. Once again wrote 3 email mentioning their mistake but yet not response. Since morning called the contact number on the website (07418098951) but there’s no one to answer the call. I wasted my money and advise all to please avoid this company to order anything on their website.
January 17, 2024
Unprompted review
Reply from TradeNRG UK
We sincerely apologize for the inconvenience caused and the mistakes made with your order. Please reach out to us again directly, and we'll resolve this issue promptly.
I placed my first order for AAA…
I placed my first order for AAA batteries with TradeNRG through Onbuy.COM. I put in my order on Monday of this week and it arrived today Friday. The batteries were well packed. I am very pleased.
October 6, 2023
Unprompted review
Reply from TradeNRG UK
Thank you for sharing your experience! We're glad to hear the batteries arrived safely and met your expectations.
Failed to deliver
Ordered batteries through eBay and they failed to arrive . Oder update provided 2 months later , still no delivery . They then stopped replying to me . This seems to be a common theme with this company .
Do not use !
October 3, 2023
Unprompted review
Reply from TradeNRG UK
We sincerely apologize for the delays and lack of communication. Please contact us directly, and we'll work to resolve this matter as quickly as possible.
Indiffence
Simply. I ordered and paid £11.85 for 36 batteries but received 6 in an opened pack. I sent a detailed letter on the 30.08 describing the transactionbut they have not replied to that. I;ve asked for the rest of the order to be sent or a refund. I am 91 and cannot send an image to them. J Thomas Order No. 27-10416-24782
August 18, 2023
Unprompted review
Reply from TradeNRG UK
We deeply regret the issue you've encountered. Please reach out to us again with your order details, and we will ensure this is addressed promptly.
Quick and responsive no-questions-ask…
Quick and responsive no-questions-ask promise to replace an order that had been stolen from the supposed safe place -ie not at all Trade NRG’s fault. I was very impressed.
September 14, 2023
Unprompted review
Reply from TradeNRG UK
Thank you for your kind feedback! We're glad to have been able to assist you efficiently.
Braided Charging Cables
Excellent service and admin got back to me very quickly re a concern about delivery, but everything was fine and my two fast charging cables arrived today
August 14, 2023
Unprompted review
Reply from TradeNRG UK
Thank you for your feedback! We're pleased everything arrived as expected and that we could address your concerns swiftly.
Excellent service & price
Excellent service & price, never bought from this company before, bought 8 Gillette Fusion blades, delivered within 5 working days of ordering, kept up to date via emails on order progress
July 3, 2023
Unprompted review
Reply from TradeNRG UK
Thank you for your positive review! We're glad to hear you're satisfied with the service and delivery experience.
I jumped the gun with my negative…
I jumped the gun with my negative review, I just received my order and will continue to use Tradenrg, royal mail just delivered it but the tracking system did not work which is a Royal Mail failure. I've used TradeNrg over the last 18mths and have always received what I paid for
June 3, 2023
Unprompted review
Reply from TradeNRG UK
Thank you for updating your review! We're glad to hear your order has arrived, and we appreciate your continued trust in TradeNRG.
Wouldn't accept Debit card on site.
Wouldn't accept Debit card on site.
.. spent a long time navigating site. Is this really acceptable.
May 10, 2023
Unprompted review
Reply from TradeNRG UK
We apologize for the inconvenience you experienced. Please try again, and if the issue persists, reach out to us for assistance.
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