Ordered a replacement shower engine at 10AM Friday assuming delivery early the next week. Was delivered Mid-day Saturday. Part fitted and working by 3.00PM. Great service Trading Depot, thank you.
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Review summary
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What people talk about most
Reviews shaping this summary
Great experience of dealing with this company for the first time. Firstly, the price of a Blanco kitchen sink and tap were very competitively priced. I’d already sourced a Blanco utility sink from ano... See more
Faultless from start to finish! I expected it to take longer and yet my items were delivered next day even though I ordered just before end of day. Price was very competitive too and communication was... See more
First time I have ordered from Trading Depot. Phoned first & spoke to Hermione to discuss the product I wanted. Hermione was lovely - patient & very helpful. Checked stock availability. Ordered Hansgr... See more
Company details
About Trading Depot
Written by the company
Trading Depot is the trading name of TRADING DEPOT U.K. Ltd and was established in July 2007 with the goal of creating the leading DIY and Trade website.
www.tradingdepot.co.uk was launched in March 2008 as a one-stop solution for the Trade, DIY Markets and retail. Originally launched with just 7,500 products, it now boasts over 19,000 products available to buy online, with hundreds of new ones being added each month.
What We Sell
The wide range of stock enables us to cater for most projects. So whatever you're looking for we've got it covered:
All this and much much more is available to buy 24 hours a day on our secure website.
Top Brands include;
- Aqualisa Showers
- Bette Baths
- Bristan Taps
- Dimplex Heaters
- Ideal standard Bathrooms
- John Guest Speedfit
- Kaldewei Baths
- Mira Showers
- Polypipe Underfloor Heating
- Rangemaster Sinks
- Saniflo Macerators
- Salamander Shower Pumps
- Stuart Turner Shower Pumps
- Vitra Bathrooms
- Warmup Electric Underfloor Heating
Follow Trading Depot
Follow us on InstagramTrading Depot UK Ltd Details
Written by the company
- 1000s of Products
- A vast array of products for Home Improvement, DIY and renovation including Plumbing Supplies, Electrical Supplies, Heating, Lighting, Bathroom Suites, Outdoor Furniture, Decorating and much much more.
- Fast Reliable Delivery
- We currently offer delivery to mainland UK starting at only £4.00. We use reliable couriers like DPD and DHL.
- Secure Checkout
- We use 'Verified by Visa' and 'MasterCard SecureCode' which are the online equivalents of chip and pin. This gives you addd peace of mind when buying online and none of our staff will ever see your credit card details.
- Online Since 2008
- We are a well established company trading in the UK. We have been trading online since March 2008.
Contact info
Unit 3, Furze Platt Business Centre, , SL6 7RN, Maidenhead, United Kingdom
- 01628 760 440
- info@tradingdepot.co.uk
- www.tradingdepot.co.uk
4.5
Excellent
25K reviews
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Replied to 44% of negative reviews
Typically replies within 48 hours
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Great all round service
Very helpful when I spoke to the company. Easy to order online and pay. Good price, notified of despatch. Very well packed.
April 21, 2026
Brought a 2 seat bench in January
Brought a 2 seat bench in January. Only just put it together. I have never seen wood so light and rubbish like this, putting screws in the wood started splitting, not happy atall. The whole bench is so light , it definitely won't last long, very disappointed not worth the money paid .
January 26, 2026
Unprompted review
Fast & effecient
April 21, 2026
Prices good but delivery time frame not…
Prices good but delivery time frame not as stated. Said it was posted monday didn’t receive till friday
April 21, 2026
Goods were competitively priced
Goods were competitively priced, available and delivered on time
April 21, 2026
Ordered item 08/02/26 arrived 04/04/26…
Ordered item 08/02/26 arrived 04/04/26 (8 weeks approx) when it arrived it was the wrong item and tried to charge me for sending it back.
Took too long to refund (approx 3 weeks)
February 8, 2026
Unprompted review
Excellent service
The service from Jemma Porter has been excellent. Always helpful and friendly, a pleasure to deal with.The company as a whole give excellent service as Jemma showed with great patience sorting our dilemma after we ordered the wrong item
April 24, 2026
Unprompted review
Kyle was fantastic
Kyle was fantastic
He answered my questions through live chat and helped me resolve my query VERY quickly. Excellent customer servie
April 24, 2026
Unprompted review
Resolved quickly by Nathan
There was a problem with the delivery (DPD), but this was resolved promptly by Nathan, with excellent communication throughout.
April 23, 2026
Unprompted review
Fab from start to finish
Fab from start to finish.
Really happy with the product, cost, and service from the team at Trading Depot.
A special mention to Annie and Hermione in customer services too, for coordinating all my separate orders, and for their patience, care and time in sorting out missing parts for me too-despite it being very much the fault of Fedex and not their own. Great service. Thank you
April 22, 2026
Unprompted review
My request to Trading Depot for action under guarantee
My request to Trading Depot to remedy a faulty waste seal under guarantee was dealt with promptly and efficiently. My email was dealt with within 24 hrs by Hermione, customer service advisor , who kept me advised of information needed and updated me on action taken to deal with the issue.
April 20, 2026
Unprompted review
Good company with friendly customer services
I needed to order a new loo seat but inadvertently bought the wrong one. Hermione in Customer Services was most helpful in rectifying my mistake and, with the help of Roca, identified the product I needed.
I sent the initial seat back and was issued a refund within days.
April 3, 2026
Unprompted review
Efficient and helpful customer service
I ordered a steel bath, which was delivered promptly. Unfortunately, this arrived while I wasn't at home and had a large dent in it. When I contacted customer services, Jemma got back to me very quickly and arranged for a replacement bath to be delivered on the next business day, which arrived in good condition. I'm very pleased with how quickly Trading Depot managed to get this resolved.
April 17, 2026
Unprompted review
Kudos to KYLE!
I had a really great experience using the live chat support on this website. The response time was quick, and everything felt smooth and easy from the start.
What stood out the most was Kyle, the chat agent who assisted me. He was incredibly helpful, patient, and knowledgeable. He took the time to clearly understand my concern and provided accurate, easy-to-follow solutions without making the process feel rushed or confusing. His friendly and professional attitude made the whole interaction feel genuinely pleasant.
It’s rare to come across customer support that is both efficient and personable, but Kyle definitely delivered on both. Because of this experience, I feel much more confident using this website and would not hesitate to reach out again if I need help.
Overall, excellent service and a big thank you to Kyle for going above and beyond!
April 17, 2026
Unprompted review
Thank you to Kyle Newcombe and Lydia…
Thank you to Kyle Newcombe and Lydia for splitting my order to get it out asap
April 16, 2026
Unprompted review
Kyle being able to confirm that the…
Kyle being able to confirm that the shower unit was a direct replacement for my broken one was very useful. I hope that once its installed, everything will be back to normal.
Thanks Kyle!
April 16, 2026
Unprompted review
Long delays and terrible communication
Ordered a shower with a stated 2–4 working day delivery. It took over a month.
Had to repeatedly chase for updates and was given delivery dates that were not met. Communication was poor throughout, and delays were not proactively communicated.
The website continued to show a 2–4 day delivery time despite clear supplier issues, which is misleading.
This caused disruption to ongoing plumbing work and delays to the project.
Would not recommend if you’re relying on accurate delivery times.
March 25, 2026
Unprompted review
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