What a fantastic quick response to the fact my grandson wanted a different colour than the one I had ordered because he already has the black and grey one You answered the query about my mistake in... See more
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
TRAILBERG ARE A BRILLIANT Company to buy from . There styles and designs are beautiful, my Son who bought nearly £500 worth of clothes is extremely happy . The Customer Service is at the top the be... See more
Company replied
Every item of Trailberg clothing we have received has been such high quality. Not only does it look good, it feels good, every tracksuit we have bought is so comfortable. Customer service is amazing a... See more
Company replied
Purchased items for my teenager. Trailberg is one of his favourite brands, the clothing is excellent quality and he feels & looks totally on trend. (He should be a brand model). Website is easy t... See more
Company replied
Company details
Written by the company
Our clothing is designed with the needs of mountain runners in mind, providing you with the freedom of movement, breathability, and durability you need to tackle even the toughest trails. Whether you're running through the high alpine meadows or climbing steep ascents, our gear is built to keep up with you every step of the way.
Contact info
United Kingdom
- support@trailberg.com
- www.trailberg.com
4.4
Excellent
3K reviews
Replied to 57% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great brand and clothing
Great quality products and super stylish. Always releasing new styles and designs. Perfect for gym wear and everyday wear.
April 2, 2026
Unprompted review
Reply from Trailberg
We're happy to hear that you find our products stylish and of great quality. Thank you for your positive feedback regarding our new releases and designs for gym and everyday wear!
Great quality
March 25, 2026
Reply from Trailberg
Thank you for the positive feedback, it is greatly appreciated!
Amazing clothes my son loves your…
Amazing clothes my son loves your clothes there such good quality
March 26, 2026
Reply from Trailberg
We're happy your son loves our clothes and that you find the quality amazing! Thank you for your positive feedback; it truly means a lot to us.
Ripped when I got them was the money
March 25, 2026
Reply from Trailberg
Hi Paul,
Hope you are well.
We are sorry to hear about the issue with the AW24 Triathlon Pant - Black/Grey - XL, can you please send us the photo of the pants so we can assess it? Thank you, and our apologies for the inconvenience.
Regards,
Shane
Quality products
Great delivery time, quality products, some really great stuff and great prices
March 25, 2026
Reply from Trailberg
We're happy to hear that you had a positive experience with our delivery time, product quality, selection, and prices. Thank you for your feedback!
Reply from Trailberg
We're happy to hear that you love our clothing! Thank you for your positive feedback; it means a lot to us.
Outstanding customer service very…
Outstanding customer service very helpful an efficient
March 25, 2026
Reply from Trailberg
We're happy to hear that you found our customer service helpful and efficient. We appreciate your positive feedback and thank you for sharing.
Excellent products and postage times
March 25, 2026
Reply from Trailberg
We're happy to hear that you had a positive experience with our products and delivery. Thank you for your feedback!
Quick delivery and excellent quality of…
Quick delivery and excellent quality of clothes as usual
March 25, 2026
Reply from Trailberg
We're happy to hear that you are pleased with our quick delivery and the excellent quality of our clothes. Thank you for your continued support!
Good quality clothes at reasonable…
Good quality clothes at reasonable prices, very good company to deal with, I had a small issue that was rectified very quickly with no hassles, would recommend to anyone.
April 1, 2026
Unprompted review
Reply from Trailberg
We're happy to hear that you found our clothes to be of good quality and reasonably priced. We appreciate your recommendation and are so glad we could resolve your issue quickly and without hassle.
Fast delivery excellent product nice fit
March 24, 2026
Reply from Trailberg
We appreciate you taking the time to leave us a review! We are happy to hear that you received your order quickly and that you are pleased with the product's fit.
Reply from Trailberg
We're happy to hear that you are satisfied with the quality and fit! Thanks for your feedback.
Reply from Trailberg
We're happy to hear that you found it easy to order and appreciated the fast delivery and communication. Thank you for your positive feedback!
Reply from Trailberg
We're happy to hear that you received your order quickly and that you are pleased with the quality. Thank you for your feedback.
Reply from Trailberg
Thank you for the positive feedback it is greatly appreciated!
Ordered by a thief who stole my card details
I can't comment on either the quality of the goods or the service, as a thief used my card number to order the goods. However, he stupidly used my email address as the contact, so I rerouted the delivery to a non-existent address, which will hopefully result in the goods being returned to the retailer.
Note to the retailer and Trailberg: the thief's address is 8 Glenfyne Road Salford M6 7GF, so don't resend the goods to that address.
March 26, 2026
Unprompted review
Reply from Trailberg
Thank you for letting us know. I’m really sorry to hear your card was used without your permission — that must have been incredibly frustrating.
We will not dispatch anything to the address you mentioned. Once the parcel is returned to us, we’ll process it on our side.
If you haven’t already, please make sure your bank is aware of the fraudulent activity so they can secure your account.
If there’s anything else you need, feel free to let me know
Kind regards.
Excellent quality
Excellent quality, perfect fit, fast delivery, will definitely buy again strongly recommend
March 23, 2026
Reply from Trailberg
We're happy you found the quality excellent and the fit perfect! It's great to hear our fast delivery met your expectations. Thank you for the strong recommendation!
Reply from Trailberg
We're happy to hear that you consistently receive your orders quickly and that you are satisfied with our products' quality. Thanks for your feedback.
Reply from Trailberg
Thank you for your kind words, it is greatly appreciated!
Autistic and will only wear…
My son is autistic and will only wear certain items if clothing. The tracksuit and coat are perfect for him, he's happy. Overall, a great shopping experience.
March 20, 2026
Reply from Trailberg
We're happy to hear that the tracksuit and coat are perfect for your son! It's fantastic knowing he is happy with them. Thank you for sharing your positive shopping experience.
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