Trajector Medical Reviews 

95
TrustScore 4.5 out of 5

4.4

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 92 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company's excellent service and the professional, helpful nature of its staff. Many highlight the positive user experience, noting that the team effectively guides them through complex processes and handles necessary paperwork. Reviewers appreciate the thoroughness and efficiency, feeling well-informed and supported throughout their journey with constant communication. However, some customers also noted limitations regarding the scope of assistance provided for claims, particularly concerning appeals or further increases. A few people mentioned feeling they had to do significant work themselves, or did not achieve the desired increase in benefits.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting its speed, efficiency, and... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Customer service

People report positive experiences with customer service, highlighting their helpfulness and professionalism... See more

Claim

Users describe ambiguous interactions with claim processes, with some reviewers reporting positive... See more

User experience

Clients share positive opinions on user experience, with many describing it as outstanding, phenomenal, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Trajector Medical is very thorough, a qualified nurse will do the interview and they do not rush and will ask about all the your places you have served and what you may have been exposed to. What yo... See more

Company replied

Rated 5 out of 5 stars

Without Trajector helping me with my medical evidence and paperwork, it would have taken years to get what I rightfully deserved. Take the advice of a combat veteran who didn’t think he needed help.... See more

Company replied

Rated 5 out of 5 stars

Trajector has been very professional in their preliminary process of handling my VA claim for Benefit Review. They have called at very step the VA has requested and required each step so far. We are... See more

Company replied

Rated 5 out of 5 stars

So far I am very pleased with the help I’ve received I had tried to do it on my own and was denied but so far they have been very professional and have taken care of everything all I’ve had to do is s... See more

Company replied


Company details

  1. Veterans Organization

Written by the company

Trajector Medical is a Veteran-owned, BBB-accredited company that helps veterans with disabilities document their conditions to show the service connection and real impact on their lives when they seek to qualify for VA disability benefits. Many veterans live with pain, fatigue, mobility limits, or other symptoms that affect them daily, yet medical records are often incomplete or difficult to piece together, failing to connect the military service, the conditions, and the current limitations on basic functions. Trajector Medical bridges these gaps. Licensed medical professionals review existing records, speak with veterans about their service and symptoms, assess how conditions are related to their military service, and identify how they affect routine activities. Veterans receive organized medical documentation including opinions, assessments, and medical and scientific research, supporting more complete records and confidence that their story is reflected when pursuing a VA rating.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

95 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 80% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.4

All reviews

(95)

92 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

So far I am very pleased with the help…

So far I am very pleased with the help I’ve received I had tried to do it on my own and was denied but so far they have been very professional and have taken care of everything all I’ve had to do is show up for appointments and sign claim forms and send to the Va. thanks for all the help I wouldn’t have known where to start

July 7, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Barkley, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

Rated 5 out of 5 stars

Trajector Medical is very thorough

Trajector Medical is very thorough, a qualified nurse will do the interview and they do not rush and will ask about all the your places you have served and what you may have been exposed to. What your current health is. They will contact the va and help you navigate the appointments and understanding of what is going to happen at the appointments. Great people to work with.
Fred R. Hoblin Jr.

December 20, 2025
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Fred, thank you for rating us so highly. We're glad you had a great experience with us. - Karla

Rated 5 out of 5 stars

These guys are very thorough and…

These guys are very thorough and dedicated to helping you achieve a higher rating with the VA

July 6, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Leon, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

Rated 5 out of 5 stars

Very helpful in getting my case…

Very helpful in getting my case started. Thank you

June 23, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Alvin, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

Rated 5 out of 5 stars

I am glad things are getting better…

I am glad things are getting better from my disabilities and with the help from Trustpilot. Thanks

July 1, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi James, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

Rated 1 out of 5 stars

They made appoints for me I had to do…

They made appoints for me I had to do everything else. And when I did get my benefits they wanted 1000.00 or more a month as a retired man that would have been more than I received a month. I would never recommend this company. I would like to know who the veterans there are.

July 16, 2025
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Steven, we are unable to identify you as a customer, but we would like to connect and learn more. Please send us an email at clientexperience@trajector.com so we can reach out to you. - Karla

Rated 5 out of 5 stars

I had a great experience with Trajector…

I had a great experience with Trajector Medical. The medical team help and coach me through the process of filing my disability claims. Very simple and easy. Great service! Thank you!

June 1, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Greg, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

Rated 5 out of 5 stars

Counseled me throughout the process

Counseled me throughout the process. Always connected, always prepared me for next steps. Always followed through.

May 28, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Jeffrey, thanks for the great rating! We’re glad you’re enjoying your experience with us and we’re here whenever you need anything. - Karla

Rated 5 out of 5 stars

The only reason I gave them a 5 was…

The only reason I gave them a 5 was because of my medical support, Mary, she was very easy to work with and defined the process. I think their fees are too steep. They should also extend the payment plan. 3 months is not enough based on their fee.

May 28, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Stephen, thank you! We're glad our team has been able to help you. - Karla

Rated 5 out of 5 stars

Wonderful service with wonderful…

Wonderful service with wonderful people. Fast and efficient work. I would have never accomplished as much as the Trajector group did. Not on my own. Definitely one of the best! Top not performance and Trajector helped me receive more VA compensation benefits than I ever thought possible. Thank you Trajector you are well worth the cost. The speed of accomplished services Trajector performed for me was amazing. I highly recommend Trajector for any veteran in need of their services offered. I would have never completed the required VA forms as quick or efficiently as Trajector has done for me. It only took a few months…. wow! GOOD JOB!

May 15, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Superapp A Service, congratulations, and thank you for the feedback! We really appreciate this review - it's the kind that really helps others. We are happy you had a great experience with us. - Karla

Rated 4 out of 5 stars

The experience so far

The experience so far has been very helpful and knowledgeable. Everyone has been very professional.
I’m hopefully the process will continue with positive results.

May 21, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Linda, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

Rated 5 out of 5 stars

Success

They did the work and I got 80 per cent within 3 months,I couldn’t believe how successful Trajector is. Thank guys.

February 26, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Adolphe, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Wonderful Experience 😁

I have been using Trajector Medical for a Short Time Now.
Everyone there goes Out of Their Way to Help Set-up Getting a Higher Rating With The VA.
The Staff And Service Are Both Top Notch!
Thank You All!
GOD BLESS!

May 19, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Joseph, thank you for your kind words! We’re so glad we could help and look forward to continuing to support you. Reach out anytime. - Karla

Rated 5 out of 5 stars

Upgrade in Percentage

Trajector helped me go from 10% to 60%. They were with me every step of the way. Thank you Trajector.

May 21, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Robert, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Easy to apply for increase

Easy to apply for increase. Went
From 10% to 60%. What a life change. Highly succesful service.

May 21, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Thanks John! Congratulations, we're so glad we could help you, and we really appreciate the recommendation! - Karla

Rated 5 out of 5 stars

100 % for these folks

They were knowledgeable from start to finish. They took me from 10% all the way up to 90%. If you need help getting your va disability started or raised I would strongly recommend trajectory.

May 11, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Tony, congratulations, and thank you for the feedback! We are happy you had a great experience with us. - Karla

Rated 5 out of 5 stars

Worked very quickly on getting my VA…

Worked very quickly on getting my VA claims and getting me to my VA meeting taken care of. Staff and nurses are very good and knowledgeable.

March 2, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi Alan, thank you for sharing your experience! We’re so happy to hear that we have been helpful. - Karla

Rated 5 out of 5 stars

I didn't know anything about the…

I didn't know anything about the procedure of filling for disability. They were upfront and helpful in the whole process.. I highly recommend this company..👍👍

May 21, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Thanks Donald! We're so glad we could help you, and we really appreciate the recommendation! - Karla

Rated 5 out of 5 stars

Very helpful and not pushy

Very helpful and not pushy. Always stayed in contact through the whole ordeal.

May 21, 2026
Unprompted review
Trajector Medical logo

Reply from Trajector Medical

Hi John, thank you for rating us so highly. We're glad you had a great experience with us. - Karla

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look