TRAVELGENIO IS A FRAUDULENT CO AND ARE SCAMMERS: E Ticket no: 20953100 My Cancellation No: CA 149161 Total Cost of my flight (2 people) 1671.06 euros I purchased my flights from T... See more
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Dear Natalia / customer care team Travelgenio It is nearly 5 months . I'm just getting assurances and e mails without any evidence of sincerity on your part. I got your e mail reply... See more
Company replied
Terrible! never use this service! Scammers! I bought an online ticket, and I paid extra money for checked-in luggage, during online check-in I did not add other luggage, because I already have... See more
Company replied
I have been waiting since March 2020 for Travelgenio to arrange a refund for canceled flights (Atyrau-Praga-Atyrau) In August of 2021 I received an email that you have the process of ticket 4... See more
Company details
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1.4
Bad
6K reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Nice friendly staff
Nice friendly staff ease of booking in and no fuss or long waiting to bag checking
August 13, 2019
Unprompted review
Reply from Travelgenio
Robert merci pour votre note. Nous espérons vous revoir bientôt sur notre web. Cordialement
Used travelgenio last year for my…
Used travelgenio last year for my longhaul flights and scored great airlines at great prices. Have just done the same this year. Well done Travelgenio
August 13, 2019
Unprompted review
Reply from Travelgenio
Sue thanks for your rating. We hope to see you soon again in our web. Regards
Reply from Travelgenio
Thanks for your comments Hussein. It is important for us that our customers enjoy the best experience with our services. Regards
Quick response from support staff when…
Quick response from support staff when making on line flight queries and they see to it client is satisfied with his queries.
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments Pol. It is important for us that our customers enjoy the best experience with our services. Regards
Reply from Travelgenio
Thanks for rating your experience with us Fahima. Our goal is our customers satisfaction. Regards
The friendly and propositional service…
The friendly and propositional service as greatly appreciated.
Kristen Quach (Ms.) listen to our needs and desires and helped us suite the tour. We'll have more to write once we had the tour.
Thanks so far,
Naama
August 13, 2019
Unprompted review
Reply from Travelgenio
Dror thanks for your rating. We hope to see you soon again in our web. Regards
Good value flight found
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments John. It is important for us that our customers enjoy the best experience with our services. Regards
Every thing was great
Every thing was great
Flight was on time
Friendly flight attendants
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Saeid. Our goal is our customers satisfaction. Regards
Reply from Travelgenio
OptomGirl thanks for your rating. We hope to see you soon again in our web. Regards
Very user friendly and totally…
Very user friendly and totally satisfied with booking process and service.
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments Frost. It is important for us that our customers enjoy the best experience with our services. Regards
Easy to use good service.
August 13, 2019
Unprompted review
Reply from Travelgenio
Cate thanks for your rating. We hope to see you soon again in our web. Regards
It was a great experience
It was a great experience which will make me happy to use this for ever
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments Saad. It is important for us that our customers enjoy the best experience with our services. Regards
Good customer service
August 13, 2019
Unprompted review
Reply from Travelgenio
Dianne thanks for your rating. We hope to see you soon again in our web. Regards
it was so nice thankx
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments Amy. It is important for us that our customers enjoy the best experience with our services. Regards
Good experience so far
Good experience so far. I haven't taken my trip yet but as far as the booking experience the website was easy to use and quick confirmation
August 13, 2019
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Glenn. Our goal is our customers satisfaction. Regards
Reply from Travelgenio
Chantelle thanks for your rating. We hope to see you soon again in our web. Regards
Better than expected
Better than expected. Reliable and trusted agent
August 12, 2019
Unprompted review
Reply from Travelgenio
Thanks for your comments Mohamad. It is important for us that our customers enjoy the best experience with our services. Regards
All perfect
All perfect, absolutely satisfied with the service provided.
August 12, 2019
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Jakub. Our goal is our customers satisfaction. Regards
nice customer service,thanks!
August 12, 2019
Unprompted review
Reply from Travelgenio
Thanks for rating your experience with us Elena. Our goal is our customers satisfaction. Regards
It was easy to book on line and we look…
It was easy to book on line and we look forward to our tri on 9 September 2019
August 12, 2019
Unprompted review
Reply from Travelgenio
Mitchell thanks for your rating. We hope to see you soon again in our web. Regards
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