Always an excellent service. Staff always happy, smiling and willing to help with all aspects of my holiday. Top class service from a top class Team.
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See what reviewers are saying
Big thank you to Samantha, for sorting everything out. Excellent customer service, made the whole process stress free. Will definitely recommend Travel House to friends and family. Would also like to... See more
Company replied
What a lovley warm welcome we received at Aberdare, every staff member we came in to contact with were very friendly and helpful i would like to mention our lovley agent who really put our minds at re... See more
Company replied
Sophie was very helpful in every way possible, answering all my silly questions (haven't been abroad for quite a few years), concerning my concerns and requirements. And all done with great politeness... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
19 Victoria Square, Aberdare, CF44 7LB, Rhondda, United Kingdom
- 01685874558
4.9
Excellent
339 reviews
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This company invites their customers to review, whether positive or negative
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very bad service
November 1, 2025
Unprompted review
Reply from Travel House - Aberdare
Hi Corey, Sorry you feel that you had bad service from us but as you booked with a different company 'Travel House Flight centre ' in England we were until able to help you. We did Google their telephone number for you though. Lisa
The staff at the Aberdare branch are…
The staff at the Aberdare branch are outstanding. Nothing is ever too much trouble. Special mentions to Lisa & Sophie who go above and beyond. Wouldn’t go anywhere else to book our holidays⭐️⭐️⭐️⭐️⭐️
November 8, 2025
Unprompted review
Reply from Travel House - Aberdare
Hi Andrea, Thank you so much for your lovely review. Always a pleasure. Lisa
Samantha took time and care to tailor a…
Samantha took time and care to tailor a holiday to my needs.
I have mobility issues, and nothing was too much trouble.
November 13, 2025
Reply from Travel House - Aberdare
Thank you for your 5* review! our customers needs are very important to us, such a pleasure to be able to help. See you again soon
All the staff are so amazingly helpful
All the staff are so amazingly helpful
Nothing is to much trouble
They make everything far less stressful
When booking a holiday
JUST BRILIANT
November 5, 2025
Reply from Travel House - Aberdare
Wow, thank you so much for your amazing review! 😊 We’re so happy to hear that our team could make booking your holiday easier and stress-free. It really makes our day to know we’ve helped make the experience enjoyable for you.
We can’t wait to help you plan your next adventure—come back soon!
Reply from Travel House - Aberdare
Thank you for your 5* review! We are always happy to help where we can :)
Really helpful and friendly staff
November 2, 2025
Reply from Travel House - Aberdare
Thank you for your comments , we appreciate it.
Exceptional staff who go above and…
Exceptional staff who go above and beyond to provide the best service possible
November 8, 2025
Reply from Travel House - Aberdare
Hi Tammy, thank you so much for taking the time to leave us a 5* review. Lisa
Reliable travel agents
Sophie was incredibly helpful in finding me a mini break for next year. She provided a number of options for destinations, accommodation and travel with clear communication throughout. Thank you so much Sophie
November 5, 2025
Reply from Travel House - Aberdare
Thanks for the review, glad we could help you :)
Staff at Travel house Aberdare are very…
Staff at Travel house Aberdare are very patient and accommodating… nothing is too much effort for them always doing their utmost for the customer.
October 19, 2025
Reply from Travel House - Aberdare
Hi Fran, thank you for taking the time to leave us a lovely 5* reveiw. Always a pleasure. Lisa
The staff are amazing
The staff are amazing, they go out of their way to get you the best price for your trip.
They keep you informed from the day you enquire to the day you travel.
My favourite place to book a trip.
October 21, 2025
Reply from Travel House - Aberdare
Hi Maria, thank you for taking the time to leave us such a lovely 5* review. Always a pleasure. Lisa
always excellent service
October 19, 2025
Reply from Travel House - Aberdare
Hi Kevin, thank yo for taking the time to leave us a lovely 5* review. Lisa
Lisa Mc is Simply the Best!!!
Your Manager Lisa at your aberdare store is simply the best!! She goes above and beyond on every booking I’ve made with her and I totally trust her judgement on choosing holidays for us.
I would never ever book with anyone else!
Lisa Mc, you’re an absolute diamond!
October 17, 2025
Reply from Travel House - Aberdare
Thank you for your 5* review, Lisa absolutely is simply the best and we will be sure to let her know! Thank you for your continued support :)
They are very helpfull and they know what we want…
They are very helpfull and they are very nice and understanding.
October 8, 2025
Reply from Travel House - Aberdare
Thank you for the comment Hilary we appreciate it.
Asked SO many questions on lap land if…
Asked SO many questions on lap land if it was me I.d have been well p.off but I had the most excellent service nothing to much trouble . I have never booked with Travel House before but certainly will again. Much appreciated all that they did.
October 11, 2025
Reply from Travel House - Aberdare
Thank you for you 5* feedback, you could never ask Samantha too many questions, she loves to make sure you have all the answers you need to get the perfect holiday booked! Thank you for trusting us with your trip and we will look forward to seeing you again soon.
Amazing support in booking holiday
Amazing support in booking holiday. Very polite. Felt welcomed.
Holiday all booking Rachel is a credit to your company.
October 9, 2025
Reply from Travel House - Aberdare
Hi Alison, thank you for taking the time to leave Rachel such a lovely 5* review. Lisa
Reply from Travel House - Aberdare
Hi Claire, Thank you for taking the time to leave us a 5* review. Lisa
Great Booking Experience
Lisa was really responsive, helpful and enthusiastic throughout the booking process
October 7, 2025
Reply from Travel House - Aberdare
Hi Nigel, thank you so much for taking the time to leave us us a 5* review. I am excited to hear all about your trip. Lisa
Rachel provided excellent service from…
Rachel provided excellent service from start to finish. All booked in half an hour and stress free!!
October 7, 2025
Reply from Travel House - Aberdare
Hi Sian, thank you for taking thre time to leave Rachel a 5* review. Lisa
As always staff are very helpful.
As always staff are very helpful.. nothing too much trouble
October 5, 2025
Reply from Travel House - Aberdare
Thank you for the feedback we appreciate it.
Exceptional customer service as always
Exceptional customer service as always. Thank you
October 1, 2025
Reply from Travel House - Aberdare
Hi Elaine, thank you for taking the time to leave us a 5* review. Always a pleasure. Lisa
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