We were looking to book a week away somewhere and looked at so many options we decided we would try a travel agent for help. We went to Travel House in Pontypridd seeing Kelly the manager. And we were... See more
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See what reviewers are saying
Very helpful staff who make every effort to make your holiday experience the best. Can't fault the staff who deal with you with a smile and efficiency.
Company replied
We are always welcomed with a warm and friendly atmosphere. These lovely group of ladies go above and beyond to find your perfect holiday that suits all your requirements. Staff are very kind, friendl... See more
Company replied
As usual Sharon goes above and beyond to get everything thing sorted. Kelly is always willing to help too I am Sharon’s client but everyone at Travel House Pontypridd will help if the other isn’t in t... See more
Company replied
Company details
- Travel Agency
- Cruise Travel Agency
- Currency Exchange Service
- Travel Aggregator
- Travel Clinic
- Travel Insurance Company
Written by the company
Established in 1992, Travel House is a trusted, independent travel agency right on your high street, with 16 branches across South Wales dedicated to turning your travel dreams into reality. Whether you're dreaming of sun-soaked beach holidays, unforgettable cruises, family adventures, or guided tours, our experienced team is here to find the perfect holiday for you. As your one-stop travel shop, we offer an extensive range of services – from holidays and excursions to competitive currency rates, travel insurance, and holiday extras like airport parking and transfers. With our 0% interest monthly payment plans, you can spread the cost of your trip with ease, making your dream getaway more accessible than ever. Plus, all of our holiday packages are fully ATOL & ABTA protected, giving you complete peace of mind every step of the way. Enjoy a stress-free booking process with Travel House, where every detail is taken care of by us. Discover your next adventure at www.travelhouse.co.uk or contact your nearest branch today!
The Time Is Now
Written by the company
- Don’t Wait, THE TIME IS NOW!
- With our wide range of discount holidays, low deposits and payment plans, now is the time to book your dream getaway. Book your ABTA & ATOL protected holiday at the Travel House. The Time is Now.
Book With Confidence
ABTA & ATOL protected for your peace of mind.
All flight-inclusive package holidays on our website are financially protected by the ATOL scheme. This means that in the very unlikely event that something happens to us or one of our travel suppliers, you have comfort that you will be able to get home safely and won’t be stranded abroad and if you were yet to go on holiday, you’ll get a full refund.
Contact info
8 Fraternal Parade, Pontypridd, CF37 4UG, Mid Glamorgan, United Kingdom
- 01443 555530
4.9
Excellent
230 reviews
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Reply from Travel House - Pontypridd
Thanks for your lovely review Bethan 😊
Reply from Travel House - Pontypridd
Thanks Deb for your 5* review
Kel 😊
Reply from Travel House - Pontypridd
Thanks fro your 5* review
Kel 😊
Always have a good service at this…
Always have a good service at this branch. staff are very helpful and friendly, They go above and beyond for you to have the best deal for your travel with the best experience. Their after service input is excellent wanting you to go back to book again.
April 3, 2026
Reply from Travel House - Pontypridd
Thanks Carol for your review
Sharon 😊
Travel House excellent
First time using Travel House and so pleased with the help, service & advice given. Booked our special holiday for a big birthday with ease and security. Thanks for the help & great service.
April 14, 2026
Reply from Travel House - Pontypridd
Thanks for your lovely review! It was our pleasure to help arrange
See you soon
Poppy 😊
Reply from Travel House - Pontypridd
Thanks for the 5* review Hayl 😊
Kel xx
I’m very happy with the service thank…
I’m very happy with the service thank you. Poppy is great and very helpful . Nothing is too much trouble and she has lots of patience xxx
March 29, 2026
Reply from Travel House - Pontypridd
Hi Jen,
Thank You for your 5* review and your kind words! It's my pleasure 😊
See You Soon,
Poppy 😊
Absolutely amazing service poppy was so…
Absolutely amazing service poppy was so helpful would highly recommend
March 20, 2026
Reply from Travel House - Pontypridd
Hi Laura,
Thank you for your 5* review and kind words!
I'm glad I could help 😊
Poppy x
Always like the personal touch when I…
Always like the personal touch when I am spending money and Sharon from Pontypridd is always lovely and very helpful
March 25, 2026
Reply from Travel House - Pontypridd
Thanks Christine so happy to receive your 5* review 😊
Reply from Travel House - Pontypridd
Thank you for your 5* Review.
It was my pleasure!
Poppy 😊
Reply from Travel House - Pontypridd
Hi Jeanne, thanks so much for your 5* review thanks for your loyal custom 😊xx
Excellent service provided
Excellent service provided. Both staff there were so lovely and knowledgeable. Will definitely book another holiday with travel house Pontypridd.
March 1, 2026
Reply from Travel House - Pontypridd
Hi Cath,
Thank You for your kind words! and your patience!
Means the world to us girls 🥰
See You Soon!
Travel House Pontypridd 😊
The help we received was from a lady…
The help we received was from a lady called Kelly was fantastic
March 15, 2026
Reply from Travel House - Pontypridd
awe thanks Lisa for your lovely 5* review -it was lovely to meet you both and help you book your holidays 😊🚢🌞xx
Brilliant service
Always polite & very helpful of customer’s needs. We return year after year so very happy. Thank you, Kelly 😀
March 13, 2026
Reply from Travel House - Pontypridd
Awe thanks Chris !! glad you chose to book with us 😊
Very friendly staff
The girls couldn't do enough for you to find the right. Holiday/cruise always gose above and beyond to make it just right very friendly staff
March 6, 2026
Reply from Travel House - Pontypridd
Hi Tracy,
Thank You for your 5* Review and your kind words.
It was our pleasure 😊
Poppy 😊
I can’t say enough about Travel house…
I can’t say enough about Travel house Pontypridd Kelly is always ready to help and give advice when needed she knows her job very well and must be a asset to your company thank you
March 10, 2026
Reply from Travel House - Pontypridd
Awe thanks for you kind words Jule ❤️
Staff are very helpful and informative
Staff are very helpful and informative. They’ve got the patience of saints (especially with me!)
March 8, 2026
Reply from Travel House - Pontypridd
🤣 Thanks for your 5* Review ❤️
Travel House Pontypridd
We choose to go to Travel House Pontypridd because the staff are great, very knowledgeable, friendly and welcoming. They go the extra mile for you.
March 8, 2026
Reply from Travel House - Pontypridd
Thanks Al for your 5* review Kel xx
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