Travel Hub 365 Reviews 33

TrustScore 3 out of 5

3.1

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Rated 1 out of 5 stars

My Mother passed away and I had to travel to India Travel hub took this as an opportunity and offered me a ticket with no check-in baggage which caused a lot of distress at the airport while coming b... See more

Company replied

Rated 4 out of 5 stars

Overall Travel Hub 365 did a great job. We really enjoyed the hotel where we stayed in Jamaica. We did experience a few bumps at check in with the property, but Travel Hub worked to fix them by contac... See more

Company replied

Rated 5 out of 5 stars

TRAVEL HUB LTD. MAYURJI, WE ARE SATISFIED WITH CUSTOMER SERVICE,WE ARE GIVING 5 STAR TO MAYURBHAI FOR HIS SERVICE TO ME FOR MY TICKET TO LONDON TO BHUJ THANKS, SHAMJI PATEL... See more

Company details

  1. Travel Agency

Information provided by various external sources

We build unforgettable vacations and business trips around the world. Our global connections help to give you the best pricing, value, and experience. When you check in, you’re a VIP


Contact info

3.1

Average

TrustScore 3 out of 5

33 reviews

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Rated 5 out of 5 stars

TRAVEL HUB LTD

TRAVEL HUB LTD. MAYURJI, WE ARE SATISFIED WITH CUSTOMER SERVICE,WE ARE GIVING 5 STAR TO MAYURBHAI FOR HIS SERVICE TO ME FOR MY TICKET TO LONDON TO BHUJ THANKS, SHAMJI PATEL AND AMARBAI PATEL.

February 15, 2024
Unprompted review
Rated 5 out of 5 stars

Stephen was great

Stephen was great! Efficient, patient and helpful.

July 31, 2021
Unprompted review
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Reply from Travel Hub 365

Thank you! We appreciate your repeat business. Have a great trip!

Rated 5 out of 5 stars

Your go-to for planning a Caribbean vacation!

I had a great experience planning our vacation with Ivaline Joseph. Due to the volcanic activity on St. Vincent, we were unable to travel to St. Lucia. She had to completely replan our trip and suggested Antigua. Absolutely great choice! She added some personal touches along the way which told me she really listened during our many conversations. She kept in touch during our stay, just to make sure we knew of any changes to our excursions and to be of assistance if needed. If you are planning a Caribbean vacation, contact Ivaline. You'll be glad you did!

June 10, 2021
Unprompted review
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Reply from Travel Hub 365

Susan, Thanks for trusting my experience and knowledge to handle all the details so you could have an unforgettable experience. It was a pleasure working with you and I look forward to planning your next vacation.

Ivaline Joseph
www.travelhub365.com/ivy

Rated 1 out of 5 stars

My Mother passed away and I had to…

My Mother passed away and I had to travel to India
Travel hub took this as an opportunity and offered me a ticket with no check-in baggage which caused a lot of distress at the airport while coming back and I had to pay £100 at the airport to check in my baggage how do they expect someone to go with one piece of baggage and return with empty hands no baggage.

June 2, 2021
Unprompted review
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Reply from Travel Hub 365

Hello Dharmesh, We are sorry for your loss. Unfortunately, we are not the company you booked this ticket with. We hope you receive support to resolve your issue.

Rated 5 out of 5 stars

Oahu, Hawaii

Another successful vacation getaway thanks to Cathy Brooks-Oliver at Travel Hub/Pro Travel. We were able to celebrate our anniversary at the Four Seasons Ko Olina with exceptional service, free room upgrade with and unmatched ocean view. We can't thank Cathy enough for her attention to detail including flowers and champagne in our room upon arrival, organizing our chauffeur transfers to and from the airports (both in SoCal and in Honolulu), and helping with dinner reservations (just to name a few). We have been utilizing Cathy for years and there is no better representative in the travel industry!!

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

Our trip in Paradise!

This was, by far, the best vacation EVER!! Thanks Cathy for arranging everything from door to door in the Bahamas. Your thorough expertise and thoughtfulness is definitely top drawer. You are my travel professional for life. Thank you. Thank you.

May 14, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and value!!! A++

Stephen and his team do great work fine-tuning the perfect trip or cruise for you, definitely check them out!

April 14, 2021
Unprompted review
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Reply from Travel Hub 365

Thank you for the great review. We appreciate you as a customer and wish you safe travels!

Rated 5 out of 5 stars

I made a reservation for Saint Lucia…

I made a reservation for Saint Lucia for myself and my 12 year old daughter in Aug. I actually tried to make a reservation for Punta Cana with Stephen as well, but right before COVID started. He's helped me with so many options (especially with a kiddo) and ended up finding a great deal for both of us!!! So excited! Stephen is so helpful and very experienced!

March 21, 2021
Unprompted review
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Reply from Travel Hub 365

Thank you for choosing us! Have a great trip, and let us know if you need anything!

Rated 5 out of 5 stars

One Stop Travel Shop

Just booked my second cruise using the team. My 5th or 6th time overall. Exceptional personal concierge service. I wouldn’t book anywhere else. You wouldn’t be disappointed.

May 28, 2020
Unprompted review
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Reply from Travel Hub 365

Thank you Matthew. We appreciate your business and hope that you will have an excellent vacation!

Rated 5 out of 5 stars

The team at Travel Hub 365 Reunited my Family

I can’t stress enough how much the team at TravelHub365 helped my family. We’ve been wanting to plan a family cruise for years but we’re having a difficult time finding a vacation that was within our budget. Members of our family have relocated to different cities and countries so organizing a trip within our budget was very difficult. The team at TravelHub365 was able to book our family cruise within our budget and even got us bonus packages at no cost. I’ll use them for all future family vacations. Thank you team TravelHub365!

May 28, 2020
Unprompted review
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Reply from Travel Hub 365

Thank you Gyl. We appreciate your support and will be available for your upcoming needs. Have a great summer!

Rated 5 out of 5 stars

Feb 8 & 9

Feb 8 & 9, 2020 Bangkok, Thailand. We were on a cruise ship and docked 1.5 hours away from Bangkok. The 4 of us booked a 2 day excursion thru Travel Hub Our tour guide's name was "Wat" and he was fantastic. His knowledge, sense of humour, his kindness, photography skill,easy going nature was so much appreciated by us. Our first day was Ayutthaya and Bang Pa in Summer Palace, Botanical Gardens, Wat Wan, Beautiful Temples. We decided to book a hotel for the night in the city so we did not have to drive 1.5 hours back to the boat on day one and get picked up in the morning from the boat. Day two was a visit to the Grand Palace, Wat Prah (Emerald Buddha, Wat Arun, a Long tail Boat, and the Market. We seen so much.
I would definately recommend this itineray
Thank you so much WAT for everything.
You were terrific.
Tina, Jon, Fern and Don

March 3, 2020
Unprompted review
Rated 2 out of 5 stars

Katherine was a wonderful agent

You were great

December 31, 2019
Unprompted review
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Reply from Travel Hub 365

Thank you for your review of our services. Katherine enjoyed supporting you and we hope that you had a wonderful cruise! If we can assist you again in the future please don’t hesitate to reach out again.

Rated 5 out of 5 stars

Exceptional Service

Where do I begin... Stephen has been so phenomenal and respectful from day one. Planning my grandmother 90th Birthday Celebration has been stress free and extremely easy on my part. It doesn’t matter where he is and how many questions I have he always there for me. Stephen has gone above and beyond his craft which keeps me amazed. He has kept his word and treated me and my guest with white glove service. Excellent service given by Stephen and I would recommend him to anyone.

December 20, 2019
Unprompted review
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Reply from Travel Hub 365

Thank you for the kind words, and for trusting us to support your group trip. You have been a great customer yourself! Have a great trip.

Rated 5 out of 5 stars

Our experience was excellent

Our experience was excellent. Stephen was very responsive and knowledgeable. He helped us pick a place to go when all we knew was that we wanted warm weather. He's been all over the Caribbean and Mexico and we knew his recommendations were based on personal experience. Our hotel gave us an upgrade to a fabulous room with the best view in the building. We felt well taken care of and secure in planning and experiencing our trip!

December 7, 2019
Unprompted review
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Reply from Travel Hub 365

We are so happy that you had a great time. Thank you for choosing us to plan your vacation and for the great review.

Rated 5 out of 5 stars

Excellent Service

Stephen was extremely responsive for all of the questions, calls and emails I had regarding planning our (first ever) cruise. As a first timer, I had A LOT of questions to sort through. With his background, he was able to help us narrow down the hundreds of choices and to navigate all the options to find a suitable cruise that our family loved. We also received good value for the pricing. His firm also helps with airfare and hotels (optional and no pressure if he quotes and you decide to do it yourself). I did book a hotel in Buenos Aires for another trip and Stephen was able to provide extra perks such as free breakfast and a late checkout.

I highly recommend and would use ProTravel again in the future.

July 15, 2019
Unprompted review
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Reply from Travel Hub 365

Thank you for your review Jennifer, and for trusting us with your travel planning. Safe travels!

Rated 5 out of 5 stars

I contacted Travel Hub 365 because I…

I contacted Travel Hub 365 because I was overwhelmed with all of the river cruise options out there. Working with Stephen has been excellent. He's very responsive and has put my mind at ease. It's great to have one point of contact I can go to for everything. I'm excited about the river cruise we've chosen for my mother/daughter trip and look forward to continuing the planning process with Stephen.

July 12, 2019
Unprompted review
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Reply from Travel Hub 365

Thank you for taking the time to give us a review Liza, and for trusting us to support your river cruise vacation planning. Have a wonderful time!

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