It takes a while for them to kick it in after being out of the hospital. So we stayed in a hotel for 6 days until they made first class arrangements for travel, etc. Still waiting for reimbursement... See more
Company replied
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Review summary
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What people talk about most
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Simon Harrison was very helpful: kind, competent, understanding. His attentiveness outshined the rest. I would give him 5 stars. However, the overall wait to get to him was almost 30 minutes, which in... See more
Company replied
It was an assurance knowing we were covered from the day we purchased our vacation right up until our vacation, during our vacation & travel to & from & until we were safely home. Thankfully we didn't... See more
Company replied
Because of a prior incident when we had to cancel a major trip but had travel insurance, we always opt in. TII is our choice. Thankfully, we have not had to submit any claims.
Company replied
Company details
About Travel Insured International
Written by the company
With over 30 years of experience, 2,000+ partners, and 10 million+ trips protected, Travel Insured International delivers robust travel protection plans designed to fit every traveler and every trip. Whether you’re planning a family vacation, a luxury cruise, or a once-in-a-lifetime adventure, our suite of products offers flexible coverage and 24/7 non-insurance traveler support so you can travel with confidence.
Why Choose Travel Insured?
- Customizable coverage for every trip type—family, cruise, adventure, solo travel
- Optional Cancel or Interrupt for Any Reason bundle available on select plans
- Pet, rental car, and adventure sports bundles to fit your lifestyle
- 24/7 worldwide non-insurance traveler support and concierge services included on every plan
- Fast, digital claims process and real-time support
- Trusted by travelers for over 30 years
Frequently Asked Questions
Q: How much does travel protection cost?
A: The cost of our travel protection plans depends on various factors, including trip cost, travel dates, and level of coverage selected. Some of our plans can often be cost-effective for families, as children 17 and under may be included at no additional cost. It’s important to compare our plans and review the plan details to make sure the coverage meets your specific needs. If you want exact pricing, you can get a quote online at any time or contact our Customer Care team for assistance. All plans contain insurance benefits and non-insurance travel assistance services.
Q: What is the Optional Cancel or Interrupt for Any Reason Bundle?
A: The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.
Q: What is the difference between Trip Cancellation and Trip Interruption coverage?
A: If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See our chart for Trip Cancellation and Trip Interruption covered reasons.
Q: How do I get help or file a claim while traveling?
A: Our 24/7 Traveler Support Service is available worldwide. You can reach us at 1-800-494-9907 (U.S./Canada) or 1-603-328-1707 (International). Claims can be filed online at www.travelinsured.com/claims.
Enjoy a 14-Day Free Look Period on Your Travel Protection Plan
Take your time to review your plan. Travel Insured is committed to your satisfaction as a customer
When you purchase a Travel Insured protection plan, you have 14 days to review all the plan details at your own pace. If you decide the plan doesn’t meet your needs and you haven’t started your trip or filed a claim, you can cancel within this period for a full refund. This can give you the flexibility and confidence to make sure your coverage is right for you.
Learn more.
Contact info
P.O. Box 6503, 06033, Glastonbury, United States
- 1-800-243-3174
- www.travelinsured.com
4.1
Great
2K reviews
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Easy to purchase policy
Easy to purchase policy. Did not need to make a claim, so cannot review claims process.
February 26, 2026
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
It was great to have the insurance and…
It was great to have the insurance and I'm grateful I didn't need it this time.
July 2, 2025
Reply from Travel Insured International
Thank you for sharing! . While we hope our product brings peace of mind, sometimes the best outcome is not needing it at all! We hope to serve you again.
Paid Claim Quickly and In-Full
Good and prompt communication before our trip, and during a claim after our trip. I received multiple phone calls and emails from the Travel Insured agent assigned to my claim. The only criticism I have is that they should be clearer that the online claim submission system doesn't work. However, after I emailed all the documents, I received full reimbursement very quickly. I am very happy with Travel Insured!
March 2, 2026
Unprompted review
Reply from Travel Insured International
Thank you for your review! We do apologize that the online claim portal gave you technical difficulties, emailing your documents directly is a highly effective workaround for getting your proof of loss submitted and securing a fast reimbursement. We love being part of your treasured travel moments.
Italy
We signed up and our trip went off without a snag so we never had a reason to worry about using our trip insurance.
May 8, 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
I loved that my travel agent Kylie took…
I loved that my travel agent Kylie took care of everything for me
May 15, 2026
Reply from Travel Insured International
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
I am not able to access your site
I am not able to access your site! It is too complicated!!!!!
May 14, 2026
Reply from Travel Insured International
We do apologize for the difficulty you are having. Please call us at 1-800-243-3174 M/F 8 a.m. -6 p.m. EST. so we may better assist you.
I’ll respond when I see results …
Once I learn what you plan to do about my losses caused by airlines delays due to maintenance , I will rate higher.
At this time I believe you may be doing something positive. My claim is unresolved
June 3, 2025
Reply from Travel Insured International
I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine"
Missed our flight but received no reimbursement…
I paid over $1K to get travel insurance for my trip to Europe last year. I felt better having insurance in case something would happen. Well it did. We missed our flight in Barcelona by 10mins and it was a horrible experience with the airline but I won't get into that. I called travel insured after we missed it and the guy told me everything will be fine, just send in the change in cost that I have to spend for the new flight, new hotel, taxi and meals. So after we got back, I filed in the hopes that I would be reimbursed. I was denied because we weren't more then 3 hours late. I would think you are covered if you missed a flight, didn't matter by how long but their policy is 3 hrs which rarely happens. They wouldn't even refund me the insurance money that I paid! I asked them, why have insurance if your terms are so ridiculous and very unreasonable for coverage?! I spent 10 months trying to be reimbursed and what a waste of time and money! I will never use them again!
August 5, 2025
Unprompted review
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
Reply from Travel Insured International
Thank you for choosing Travel Insured to get the right protection that meets you in the moment. We are here. Go be there.
I have been dealing with my claim for 3…weeks
I have been dealing with my claim for 3 weeks and still no refund! We have want multiple documents with no results!
July 31, 2025
Reply from Travel Insured International
Dear George Rhodes and Karen Bollinger,
Thank you for your feedback. We strive to review every claim as promptly and thoroughly as possible. To complete our review, we must have all required claim documentation and information. At this time, we are still awaiting information needed to move forward. Once it is received, we will continue our review. We appreciate your patience and thank you for choosing Travel Insured International.
-Catherine
I was diagnosed with cancer in December…
I was diagnosed with cancer in December and had a double mastectomy in February. My husband and I were scheduled to go on a ski trip mid February. As you can imagine there was no way we could travel and it was too close to the trip to get any reimbursement from the travel agency. I sent documentation to Travel Insured, waited and waited and was told it was in review. Then they needed more documentation. So I sent in more documents, I called and was told everything was fine but no, I get a request for more documents. I send them in and this keeps going. It is now mid May and I just got off the phone and was told it will be another 4 - 6 weeks in review at which time they will probably ask for something else. But wait, isn't this why we purchase travel insurance? To cover us when the unexpected happens? I am so frustrated and when I call no one seems to care. I will never use this travel insurance company again and I can't believe some of the positive reviews.
May 21, 2026
Unprompted review
Reply from Travel Insured International
I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine
I didn't have to engage insurance so…
I didn't have to engage insurance so its tough to rate
May 6, 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Medical & Trip interruption
Support / help while traveling was very good during our medical issue. On the other hand the timely processing of our claim has been very disappointing. Very little interaction with your 3rd party (Robinassist) support. Claim filed on 23 April - last document on 29 April. Still waiting on 21 May
April 27, 2026
Reply from Travel Insured International
Dear Steven,
Thank you for your feedback. We’re glad our travel support was helpful during your medical issue, and we’re sorry the claim process and communication have been disappointing. We understand your frustration with the delay. Your claim has been expedited, and we appreciate your patience as it is being reviewed. Thank you for traveling insured with us!
-Catherine
Easy to use website and compare…
Easy to use website and compare different plans side by side.
May 6, 2026
Reply from Travel Insured International
Thank you for your positive feedback. Here is to more worry-free moments.
Having had to many problems just yet to…
Having had to many problems just yet to used my insurance when traveling.
May 13, 2026
Reply from Travel Insured International
Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.
Worthless! SCAM
The only thing this company is worth using is to apply for and let them have your money. They tell you to get "this" coverage and you can cancel for any reason, only to deny your claim when you have to cancel and or cancel and tell you, you needed to purchase additional insurance after the coverage you already purchased. All insurance companies is a rip off, but this one is top tier!
May 20, 2026
Unprompted review
Reply from Travel Insured International
Dear Laverne Cheeseboro,
We understand your disappointment with the outcome of your claim and are sorry for any frustration this may have caused. Our goal is always to provide claim decisions that are clear and transparent. If you have any questions about your coverage, please contact us at 1-800-243-3174. Please note that all claim decisions are made in accordance with the terms and conditions of the coverage selected and purchased.
Thank you for the opportunity to address your concerns.
-Catherine
Directions and itinerary were perfect
Directions and itinerary were perfect. This is a great idea.
May 13, 2026
Reply from Travel Insured International
Thank you for sharing your positive experience. We love being part of your treasured travel moments.
Purchase the Insurance!!!
I, initially did not think about purchasing the insurance when booking the reservation. The staff member did a superb job of explaining the pros and cons of the travel insurance and answered all of my concerns with the utmost confidence and professionalism.
We did not encounter any problems that required us to use the policy but having it gave us a peaceful atmosphere.
V/R
Deborah
March 7, 2026
Reply from Travel Insured International
Thank you for sharing your experience. We truly appreciate your kind words.
We are delighted to hear that our staff member was able to explain the pros and cons of the travel insurance and address your concerns with confidence and professionalism. While we are glad you did not need to use the policy, it is wonderful to know that having the coverage provided you with peace of mind during your trip.
Thank you again for your feedback and for placing your trust in us.
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