Travel Insured International Reviews 

2,177
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Online registration, easy to use and understand. One trip I had a question on some additions I needed, and I was able to talk to staff instantly and handle my request.. Very happy with the entire ex... See more

Company replied

Rated 1 out of 5 stars

You sign up and pay for an annual travel insurance membership, only to later discover your trip is not insured. What? That's right: your annual travel insurance membership covers issues with your lug... See more

Rated 5 out of 5 stars

For my recent Safari trip to Botswana and South Africa I chose Travel Insured because in today's world we can never be sure when turmoil will break out making travel a bit nerve racking anc cancellati... See more

Company replied

Rated 5 out of 5 stars

Had a claim. They asked a couple of questions. A couple of weeks later, they said a payment is its way. It was electronically deposited into my account.

Company details

  1. Travel Insurance Company
  2. Cruise Travel Agency
  3. Insurance Company
  4. Travel Agency

About Travel Insured International

Written by the company

With over 30 years of experience, 2,000+ partners, and 10 million+ trips protected, Travel Insured International delivers robust travel protection plans designed to fit every traveler and every trip. Whether you’re planning a family vacation, a luxury cruise, or a once-in-a-lifetime adventure, our suite of products offers flexible coverage and 24/7 non-insurance traveler support so you can travel with confidence.

Why Choose Travel Insured?

  • Customizable coverage for every trip type—family, cruise, adventure, solo travel
  • Optional Cancel or Interrupt for Any Reason bundle available on select plans
  • Pet, rental car, and adventure sports bundles to fit your lifestyle
  • 24/7 worldwide non-insurance traveler support and concierge services included on every plan
  • Fast, digital claims process and real-time support
  • Trusted by travelers for over 30 years
PROTECT YOUR NEXT TRIP

Frequently Asked Questions

Q: How much does travel protection cost?
A: The cost of our travel protection plans depends on various factors, including trip cost, travel dates, and level of coverage selected. Some of our plans can often be cost-effective for families, as children 17 and under may be included at no additional cost. It’s important to compare our plans and review the plan details to make sure the coverage meets your specific needs. If you want exact pricing, you can get a quote online at any time or contact our Customer Care team for assistance. All plans contain insurance benefits and non-insurance travel assistance services.

Q: What is the Optional Cancel or Interrupt for Any Reason Bundle?
A: The Optional Cancel or Interrupt for Any Reason Bundle allows you to cancel or interrupt your trip for reasons not otherwise covered by your plan. This option adds flexibility if something personal or unexpected causes you to change plans. You may be eligible for partial reimbursement, when the reason for cancellation or interruption falls outside the listed covered reasons. Additional cost and terms apply.

Q: What is the difference between Trip Cancellation and Trip Interruption coverage?
A: If you are not able to take your trip due to a covered reason you would file a Trip Cancellation claim. If you have already departed for your trip and have to return home for a covered reason you would file a Trip Interruption claim. See our chart for Trip Cancellation and Trip Interruption covered reasons.

Q: How do I get help or file a claim while traveling?
A: Our 24/7 Traveler Support Service is available worldwide. You can reach us at 1-800-494-9907 (U.S./Canada) or 1-603-328-1707 (International). Claims can be filed online at www.travelinsured.com/claims.

PROTECT YOUR NEXT TRIP

Enjoy a 14-Day Free Look Period on Your Travel Protection Plan

Take your time to review your plan. Travel Insured is committed to your satisfaction as a customer

When you purchase a Travel Insured protection plan, you have 14 days to review all the plan details at your own pace. If you decide the plan doesn’t meet your needs and you haven’t started your trip or filed a claim, you can cancel within this period for a full refund. This can give you the flexibility and confidence to make sure your coverage is right for you. Learn more.

Contact info

4.1

Great

TrustScore 4 out of 5

2K reviews

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4.1

All reviews

(2,177)

836 reviews in the last 12 months

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Rated 3 out of 5 stars

It was ok

It was ok. It was involvwd

June 13, 2026
Travel Insured International logo

Reply from Travel Insured International

Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.

Rated 5 out of 5 stars

Worth it

I didn’t have to use it this time but I have in the past and this is great to have!

August 11, 2025
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Reply from Travel Insured International

Thank you for your continued trust in traveling insured with us! Here's to protecting life's precious moments together.

Rated 1 out of 5 stars

TOO EXPENSE!!!!!!

June 11, 2026
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Reply from Travel Insured International

I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine"

Rated 5 out of 5 stars

Thank you for the peace of mind in…

Thank you for the peace of mind in traveling.

June 6, 2026
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Reply from Travel Insured International

Exactly! That’s the goal of travel insurance—it’s better to have it and not need it, than to need it and not have it. Definitely worth it for the peace of mind.Here is to more worry-free moments.

Rated 5 out of 5 stars

No claims

Agent was great, no claims needed.

June 3, 2026
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Reply from Travel Insured International

Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.

Rated 1 out of 5 stars

Disappointed

I was misled by your employee, Marimar Lacandola. And because I trusted for her to guide me correctly, I ended up OVER spending more than one thousand dollars. I tried to call and get a different travel advisor but I was unable to. I was told to call the number if I needed something, but email is always more convenient for me. I told Marimar that I wanted to work with someone else, and she wouldn't assist me in that either. So, overall, it was a disappointing experience.

February 28, 2026
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Reply from Travel Insured International

Dear Christina,

Although we are not affiliated with Marimar Lacandola, we regret your disappointing experience. Thank you for choosing Travel Insured International and USAA to insure your trip and to provide peace of mind!

-Catherine

Rated 5 out of 5 stars

Necessary but pricey…

Necessary to have the travel insurance for Africa but to us it’s on the expensive side.

May 24, 2026
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Reply from Travel Insured International

Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.

Rated 4 out of 5 stars

Because of a prior incident when we had…

Because of a prior incident when we had to cancel a major trip but had travel insurance, we always opt in. TII is our choice. Thankfully, we have not had to submit any claims.

January 21, 2026
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Reply from Travel Insured International

We are so sorry to hear you were unable to take your trip as planned. It is incredibly smart to have that safety net in place for the unexpected. While it is always the goal to have smooth, claim-free travels, having that peace of mind makes every vacation much more relaxing. We are happy to hear we have been a reliable choice for you, and here’s to hoping you never have to test out the claims process!

Rated 1 out of 5 stars

This company is a fraud.

I had a trip to Europe planned that needed to be cancelled due to a family medical issue. I had the entire total for the trip covered with Travel Insured International. I submitted my claim with EVERY possible receipt and copy of the terms and conditions possible. I absolutely did my due dilligence. I submitted the claim on February 10, 2026 and received 87% of my submitted claim on April 16, 2026. The game they play is taking months of rht claim to be processed and continually asking for additional supporting documents, even though everything has already been submitted. They wear you down so you will just give up. They still owe me over $1000 and their tactic has worked. I am exhausted from searching for additional supporting documents, sending them in and them getting lost in the abyss. I will not use this company again, nor will I recommend them.

February 10, 2026
Unprompted review
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Reply from Travel Insured International

I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine"

Rated 5 out of 5 stars

Great coverage

Great coverage; fortunately no claim was needed.

January 13, 2026
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Reply from Travel Insured International

Thank you for your positive feedback. Here is to more worry-free moments.

Rated 5 out of 5 stars

Have not yet traveled to be able to…

Have not yet traveled to be able to review how well it works if necessary, but getting the policy has been a breeze

June 3, 2026
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Reply from Travel Insured International

Thank you for trusting Travel Insured to protect your trip and create unforgettable moments. We hope you have a FANTASTIC trip!!

Rated 5 out of 5 stars

Haven’t traveled yet on my trip but…

Haven’t traveled yet on my trip but booking the plan was smooth and easy.

June 2, 2026
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Reply from Travel Insured International

Thank you for trusting Travel Insured to protect your trip and create unforgettable moments.

Rated 2 out of 5 stars

I have purchased insurance from this…

I have purchased insurance from this company since 2022. I filed my first claim June 3, 2026 after my husband was diagnosed with pneumonia on a cruise. We were 5 days at sea, and unable to use our phone at a port. The cruise line refused to allow us to call the 1800 number to report the medical claim. (However, their medical receipts indicate they offered us an opportunity for a free call to our travel insurance agency, but declined). The claim was filed once we returned home and over 60 pages of documents were uploaded and received. We have not heard anything regarding the status. The claims status indicates they are waiting for further documentation, but customer service said this is not true. All documents have been received. They have no idea how long the review process will take. I will need to pay my credit card balance ($11,000 for medical expenses) out of pocket until a decision is made. I like this company, but the claim process is slow. I wish we could get an update that they are in the review status. If all works out well, I will come back with a more favorable score.

May 19, 2026
Unprompted review
Travel Insured International logo

Reply from Travel Insured International

I’m very sorry to hear about your experience, that’s not the level of service we aim to provide. I’d like to ensure your concerns are reviewed and addressed. Please send us a private message to Reviews@travelinsured.com with your full name, plan number, contact information, details of your review and I’ll make sure it’s escalated to the appropriate team. We appreciate your feedback and the opportunity to assist. -Catherine

Rated 4 out of 5 stars

Every time I needed help from a service…

Every time I needed help from a service agent, they were always professional and helpful. Good results at end of the claim process. Thank you

June 10, 2026
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Reply from Travel Insured International

Thank you for your kind words! Providing a positive experience throughout the claims process is our top priority, and it is wonderful to hear that our team was able to support you effectively. Here is to more worry-free moments.

Rated 5 out of 5 stars

Easy to understand options and it is…

Easy to understand options and it is clear what is covered with the insurance. Appreciate that!

June 2, 2026
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Reply from Travel Insured International

Thank you for sharing your positive experience. We love being part of your treasured travel moments.

Rated 5 out of 5 stars

I can't believe how easy & helpful - this travel insurance is great!

We purchased this insurance because my family was traveling to Thailand during a time when we felt travel could be subject to some international issues (March 2026)...This was our first time purchasing travel insurance and now I'm a total convert. The insurance was very very easy to purchase and extremely affordable. We really hoped not to have to use this, but our airline cancelled our flight home and rebooked us for two full days later which cost us a couple more days of hotel, food, and transportation. When we got home with filed claims with our airline, Air India, and they were HORRIBLE. They gave us the run around, closed our case multiple times, and used bait and switch methods to confuse us. Eventually they closed our case and offered vouchers for their airline - No Thanks. I filed a claim with Travel Insured International and within a week they accepted the claim and issued the full reimbursement for our out of pocket expenses due to Air India's cancellation of our flight. I am still speechless with how easy, convenient, and painless this claim process was with Travel Insured International. I'm leaving this review because I'm honestly impressed and just thrilled with my experience. Highly recommend this travel insurance!

June 16, 2026
Unprompted review
Travel Insured International logo

Reply from Travel Insured International

Thank you so much for this glowing review! We are thrilled to hear that we provided you with a seamless and stress-free claims process during your March trip to Thailand.
While flight delays are incredibly frustrating—especially when dealing with difficult airline policies—our goal is to ensure you are never left stranded with out-of-pocket expenses.
We are so glad we could take that heavy burden off your shoulders.
Thank you for trusting us with your first travel insurance purchase, and welcome to the "travel convert" club! We look forward to protecting your future adventures. Safe travels!

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