Travelslake Reviews 

653
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

JUAN PÉREZ THIS PERSON HAS BEEN VERY COURTEOUS PERFORMING OUR BOOKING TO EL SALVADOR ON DECEMBER 1, 2022. I THINK MR PEREZ IS AN ASSET FOR YOUR CORPORATION, MISS JOY. MR. PEREZ KEPT GIVING... See more

Company replied

Rated 5 out of 5 stars

The customer service I received on Saturday the 13th was outstanding. Scarlett saved the day when my flight from Las Vegas was cancelled. Her quick work allowed me to make the rehearsal dinner and tu... See more

Company replied

Rated 5 out of 5 stars

Over all I'm happy with the person on the phone. She was perfect at handling my situation. I was disappointed that when I changed my flight back to the original date the company did not refund t... See more

Company replied

Rated 5 out of 5 stars

I had a serious dilemma. I accidentally booked the wrong return date on my flight. Marvin made it so easy to rectify my situation. He was very pleasant and very knowledgeable. We came up with s... See more

Company replied

Company details

  1. Travel & Vacation

Written by the company

Online Travel Company


Contact info

4.9

Excellent

TrustScore 5 out of 5

653 reviews

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4.9

All reviews

(653)

0 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Dario cared to give the best service

Dario cared to give the best service... and I look for everything possible to be able to meet one as a customer will be satisfied thank you very much.

July 26, 2023
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

I like the way he takes time to do…

I like the way he takes time to do everything right and make sure the name so right try to help you and anyway possible

July 23, 2023
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

The Service of Rio Was Too good

The Service of Rio Was Too good. a very Humble and professional person.
Happy with The service

May 3, 2023
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Reply from Travelslake

Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre.

-Equipo TS

Rated 5 out of 5 stars

Dario

Dario, it was a pleasure doing business with you. Thank you for your help!

Rafael Vidal

May 8, 2023
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Reply from Travelslake

Gracias por tus amables comentarios. Nos aseguramos de brindarle los mismos servicios siempre.

-Equipo TS

Rated 5 out of 5 stars

I just booked a flight San Antonio Texas

I just booked a flight and I got the best help from Jason. He was so patient, polite and made sure everything was done correctly.

October 3, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Going the extra mile

Paul went out of his way to help me with a change of flight plans due to an illness. Thanks for going the extra mile.

September 21, 2022
Unprompted review
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

My experience has been good

My experience has been good. Mostly with the customer service Agent Jason.

September 15, 2022
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Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

Rated 5 out of 5 stars

Perfect

Perfect, very helpful

September 15, 2022
Travelslake logo

Reply from Travelslake

Thanks for your kind feedback. We ensure to provide you with the same services always.

-Team TS

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