Everything has been okej since i joined 3 so am happy i moved to 3 and i am introducing other friends to 3
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See what reviewers are saying
I am very happy with 3 Sweden they are polite effective and competent when quiring their personnel on phone or in the Shop here in Borås. If I have had an issue that needs solving or any problems they... See more
Company replied
I have been a customer of Tre for a number of years now and always have found them both understanding and helpful with my Mobile and Internet needs. Not only have they provided me with good solutions,... See more
Company replied
Connection is unstable often even when inside the city which has not been the case with other operators. The internet speed goes down often whicj dows not make much sense inside town
Company replied
Company details
About 3 Sverige
Written by the company
Välkommen till Tre, en av Sveriges största mobiloperatörer med över 2,7 miljoner kunder!
Hos oss hittar du mobiler, mobilabonnemang och bredband som passar dig – vare sig du vill streama, jobba eller hålla kontakten med dina nära och kära.
Snabb och stabil uppkoppling är en av våra högsta prioriteringar, idag täcker vi över 80% av Sveriges befolkning med 5G! (baserat på folkbokföringsadress)
Contact info
Sweden
- www.tre.se
Fyndläge på Tre!
4.1
Great
11K reviews
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extremely poor
extremely poor. I raised few questions but non of the questions get answered
December 9, 2025
Reply from 3 Sverige
Hi.
Thank you for your feedback.
We’re sorry to hear that you feel your questions were not answered properly. That is of course not the experience we want our customers to have.
Best regards
Nice service
December 22, 2025
Reply from 3 Sverige
Hejsan Ram.
Tack för ditt omdöme.
Vad roligt att höra att du är nöjd med oss och den service du har fått.😀️
Önskar dig en fantastisk dag!
/Lovisa
-
I have 2 phones with you one is almost…
I have 2 phones with you one is almost paid i want to get another one give me another one
December 15, 2025
Reply from 3 Sverige
Hi David,
Thank you for taking the time to leave us a review!
I recommend you contact our customer service if you wish to review a new phone. You can find our contact details through this link https://www.tre.se/support#kontaktaoss
Hope you have a nice day!
/Tilda
Internet is very slow
Internet is very slow. How can be so slow?? I have Telenor before internet is 100 times better than I have now
And another things your company should know that your men staff in Marieberg are impolite! Every times I called he hang out the phone. He is not Swedish I can hear his accent.
They don't have service mind! Once I have been there with my son the staff talked not nice and look down at us in the way that we have no money to buy Iphone 15. So we left and bought in Elgiganten instead!
December 10, 2025
Reply from 3 Sverige
Hi,
Thank you for sharing your feedback with us. I’m truly sorry to hear about both the issues with your internet connection and the treatment you experienced at our store in Marieberg. This is absolutely not the type of experience we want our customers to have.
If any other questions or concerns come up, you are more than welcome to get in touch with us. You can find our contact information through this link: https://www.tre.se/support#kontaktaoss
😀
Wishing you a fantastic day!
/Lovisa
The customer service is not friendly
The man who I talked to is kind of impolite. He just raised his voice when answering my questions. He is impatient.
December 10, 2025
Reply from 3 Sverige
Hi,
Thank you for taking the time to share your feedback.
We’re truly sorry to hear about your experience. You should always feel respected and listened to when contacting us.
Best Regards
/Lovisa
Really bad
I have customer for a year and..... beginning ok but furhter on wifi and phone service degraded (measured by different speed test tools). When reaching for support, the tre AI only refers you to 3community to search for other customer posts but never truly bring you to tech support. According to tre AI, is it not allowed to contact tre support which is against konsumentköplagen. so company is well designed to escape their provided services
December 7, 2025
Unprompted review
Reply from 3 Sverige
Hi,
Thank you for taking the time to share your feedback and I’m truly sorry for the experience you’ve had. This is absolutely not the level of service we want to deliver.
If any questions or concerns come up, you are more than welcome to contact us. You can find our contact details through this link: https://www.tre.se/support#kontaktaoss
😀️
Wishing you a fantastic day!
/Lovisa
It was fantastic 3 years with tre
It was fantastic 3 years with tre. Its be with me all the time like sole mate, i was never feel alone any time it was beautiful experience,
December 5, 2025
Reply from 3 Sverige
Hi,
Thank you for your review! We’re truly grateful to have been by your side over the past three years☀️
Wishing you a fantastic weekend!
/Olivia
Har inga problem med tre.Det rullar på!
December 5, 2025
Reply from 3 Sverige
Hejsan Gunilla,
Härligt att höra att det fungerar bra! Stort tack för ditt omdöme😊
Önskar dig en trevlig helg!
/Olivia
Reply from 3 Sverige
Hi,
Thank you for your feedback! I'm glad to hear that everything seems fine😊
Have a nice weekend!
/Olivia
Did not get my item after 1 month
My experience with 3 has been deeply disappointing. I ordered products on November 3rd and am still waiting a month later.
I have tried to resolve this by calling support a minimum of 5 times. Instead of a solution or the truth, I keep getting fed the same line that delivery is coming "next week." I have lost trust in their support. I expect this resolved immediately.
December 3, 2025
Unprompted review
Reply from 3 Sverige
Hi,
Thank you for taking the time to share your feedback. We sincerely apologize for the delay with your order and for the frustration caused by the repeated and unclear delivery updates.
We strive to deliver all orders as quickly as possible and always aim to keep you updated with delivery information in Mitt3. If you need any further assistance with reviewing your order, you are of course welcome to contact our customer service.
Wishing you a nice day!
/Olivia
The signal inside places is the worst I…
The signal inside places is the worst I ever have.
December 1, 2025
Reply from 3 Sverige
Hi Maria,
Thank you for sharing your feedback! We’re sorry to hear that the signal has not met your expectations. If you would like assistance in reviewing the network at your location, you are very welcome to contact our customer service at 0735300400 on weekdays between 09:00 and 18:00, and we will be happy to take a closer look at this for you.
Wishing you a nice day!
/Olivia
Reply from 3 Sverige
Hi,
Thank you for your positive feedback!
It’s great to hear that you had a pleasant experience with us.
I wish you a great day!
/Olivia
3 Sverige keeps calling me every day…
3 Sverige keeps calling me every day and trying to sell me their shit. I’m blocking every number and kindly asking them to not call me, but they keep at it. This company is a joke.
November 25, 2025
Unprompted review
Reply from 3 Sverige
Hi Pontus,
Thank you for your feedback.
I recommend that you contact our customer service, and they will be able to help you ensure that you won’t be called again in the future. https://www.tre.se/support#kontaktaoss
I wish you a pleasant day!
/Olivia
I totally satisfied with Tre
I totally satisfied with Tre. Great price/quality company. Highly recommend it.
November 10, 2025
Reply from 3 Sverige
Hi Robert,
Thank you for your positive feedback.
We’re really happy to hear that you’re satisfied with Tre and appreciate your recommendation. It means a lot to us!
Wishing you a great day!
/Olivia
I spoke with Rafi at Customer Services…
I spoke with Rafi at Customer Services to set up my new contract.Great service,easy process and good follow up !
Well done Rafi,well done Tre.
November 1, 2025
Reply from 3 Sverige
Hi Neil,
Thank you for your positive feedback.
We’re delighted to hear that Rafi was able to help you set up your new contract smoothly and that you appreciated the service and follow-up. Feedback like this truly means a lot.
Thanks again for choosing Tre, and have a wonderful day!
/Olivia
Toppen service
October 30, 2025
Reply from 3 Sverige
Hejsan Lise-Lotte.
Tack för ditt omdöme.
Det gläder mig att höra att du är nöjd med servicen och med oss som operatör😊
Jag önskar dig en fortsatt fin dag!
/Lovisa
It's hard to find stuff on the website…
It's hard to find stuff on the website and the user panel
October 29, 2025
Reply from 3 Sverige
Hi.
Thank you for taking the time to share your feedback.
We're sorry to hear that you found it difficult to navigate our website and user panel. 😊
Jag önskar dig en fortsatt fin dag!
Always good service and help from 3.
November 12, 2025
Reply from 3 Sverige
Hi.
Thank you for your feedback.
I’m glad that you’re happy with us and the service you’ve received.😊
Have a nice day!
Reply from 3 Sverige
Hi Umar,
Thank you for your positive feedback.
Its great to hear that you had a perfect contact with us. Thank you!
Have a great day!
/Olivia
Reply from 3 Sverige
Hi Danijel,
Thank you for your positive feedback.
Im glad that is works for you, thank you!
I wish you a great day!
/Olivia
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