tReds Reviews 

5,854
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 4 out of 5 stars

I Recently purchased a new bike from Tredz . When the bike was delivered I found a damaged part. I took the information and proof to Jessica on Tredz Aftercare service she was extremely helpful and un... See more

Rated 5 out of 5 stars

Boots arrived really quickly. Unfortunately they were too tight so I returned them to my local shop (Worthing) who although initially seemed unfamiliar with how to do online returns on their till mad... See more

Rated 5 out of 5 stars

I ordered some ugg boots, came promptly but sadly had to return as weren't for me. Didn't quite know how to return even though I'd bought the return label on purchase just in case. So phoned the hel... See more

Rated 1 out of 5 stars

The shop in wsm didn't have my size & i was assured my trainers, would be delivered in 48hours & i would receive a text 1st to check i was home. No such thing happened, the minute i left my home, afte... See more

Company replied

Company details

  1. Shoe Store

Information provided by various external sources

Buy Fashion Footwear from tReds - online suppliers of trainers, boots & shoes from famous brands including Roxy, Kickers & Skechers and many more


Contact info

4.2

Great

TrustScore 4 out of 5

6K reviews

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No recent history of asking for reviews

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4.2

All reviews

(5,854)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

Amazing service!

Amazing service and help to get me a product that was thought to be out of stock! Shoes are amazing and could collect from store! Amazing

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

Found shopping with Treds online easy …

Found shopping with Treds online easy and enjoyable. The delivery ways quick and came when said. I'm really happy with the items I brought and will be returning to the site in the future.

October 5, 2017
Unprompted review
Rated 5 out of 5 stars

Truro- excellent service

Excellent service by a male( I didn't get his name) at the Truro branch whilst on holiday there. He arranged for the right size boots which weren't available in the shop to be delivered to my home. There was no pressure only helpful customer service. I had never been to a tReds before but will definitely revisit.

October 4, 2017
Unprompted review
Rated 5 out of 5 stars

Treds review

I was able to order the shoes very easily off the website and also asked a question through an online chat service on the website which was useful and gave me the answer I was looking for. The shoes came within a few days which was good, overall a very good shopping experience

October 3, 2017
Unprompted review
Rated 2 out of 5 stars

Purchased a pair of black Holees took …

Purchased a pair of black Holees took them on holiday wore them once and they shrunk!

October 3, 2017
Unprompted review
tReds logo

Reply from tReds

Hello Mark,

Thank you for getting in touch and we are sorry to hear of this! Please email our customer service team at sales@treds.co.uk with your order number, images of the issue and a brief description and we will be happy to look into this for you. We offer up to 1 year from the date of purchase for a fault evaluation should you experience an issue with the shoes.

We hope this helps, however, please do not hesitate to get in touch if you require any further assistance.

Kind Regards,
tReds

Rated 5 out of 5 stars

Ugg boots

I purchased a pair of Ugg boots for my daughter, great price and delivery fast. Would use company again.

October 2, 2017
Unprompted review
Rated 1 out of 5 stars

terrible experience

terrible experience, will not use again.

October 2, 2017
Unprompted review
tReds logo

Reply from tReds

Hello,

Thank you for getting in touch and we are sorry to hear of this issue. We do apologise that we are unable to accept the return of items that are not in their original, resellable condition, this includes the shoe box itself. I can see that we have received your return, however, there was tape and stickers over the box which leads the item to become unsellable. Unfortunately, we do not store replacement shoe boxes and so we do state on our website that items must be returned in their original condition.

Please do not hesitate to get in touch if you require any further assistance and we will be happy to help.

Kind Regards,
tReds

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