I bought two sofas last May, The foam in these sofas are sagging. Ive been told by the company .There is no manufacturing fault, So they are not going to replace foam. I went to T R Hayes for qualit... See more
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What can I say, I’m a little lost for words and can only state of the long and seemingly painful journey we have had after placing an order with T.R. Hayes for Ercol sofa and chair on the 31st Jan 2... See more
Browsed the shop three times, not harassed by sale staff, and found the ideal chair, price and comfort wise . Very helpful Will helped me through the buying process and delivery was quick-chair alread... See more
Firstly, our order arrived two months earlier than expected, which was a delight. Our new sofa was delivered and installed by Frank and Paul. They also removed our old sofa, which was not easy (but... See more
Company details
Information provided by various external sources
Long standing family run furniture store with a large collection of sofas, bedroom furniture, beds & mattresses, dining furniture, curtains, blinds & carpets. Established in 1915. Many leading brands including Ercol, GPlan & Stressless.
Contact info
London Street 15-18, BA1 5BX, Walcot, United Kingdom
- www.trhayes.co.uk
3.4
Average
26 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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A pleasant experience from start to…
A pleasant experience from start to finish. The store is welcoming with an abundance of stock to view and courteous staff. Steve and Tony , the delivery men were bright ,cheery and helpful.
December 20, 2020
Unprompted review
Excellent service…
We were very pleased with the service we received when we purchased our 3-piece suite. Clare (sales person) was very knowledgeable and helpful. The delivery men (Sam, Stu and Frank) were friendly, efficient and very patient (our house has lots of steps and stairs).
February 17, 2019
Unprompted review
Excellent service and delivery within…
Excellent service and delivery within 24 hours by 2 professional friendly team Frank and Tony
March 11, 2018
Unprompted review
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