Tribes Travel Reviews 237

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for organizing exceptional holidays, highlighting the staff's helpfulness and expertise in tailoring trips. The service, from initial planning to the seamless execution of transfers and excursions, is frequently described as superb, ensuring a stress-free and enjoyable experience. Many people also commend the excellent locations and accommodations chosen for their trips. However, some people were dissatisfied with communication, noting a lack of follow-up and dismissiveness when issues arose. A few other people also felt that the benefits of booking through the company were minimal, experiencing problems with hotels and finding the support less attentive closer to their departure.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as "fabulous,"... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and excellent... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional organization, seamless... See more

Location

Customers had positive experiences with location. Reviewers consistently praise the careful selection of... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers felt valued and supported, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible experience, wonderful places, food and people. An absolutely brilliant service from Tribes Travel and Lima Tours. Andrew did a tremendous job in arranging a tour that covered all the best p... See more

Rated 5 out of 5 stars

Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We woul... See more

Company replied

Rated 5 out of 5 stars

Tribes Travel are South American experts using local people and care about the environment of the countries they cover. We cruised the Galapagos for a week on the Origin and Arturo at Tribes Trave... See more

Company replied

Rated 5 out of 5 stars

Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more

Company replied


Company details

  1. Tour Operator
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Travel Agency

About Tribes Travel

Written by the company

Discover the world with Tribes Travel

Why travel with Tribes?

The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.

Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.

We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.

We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

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Replied to 100% of negative reviews

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Rated 5 out of 5 stars

Ecuador, Galapagos & Peru trip

Travelled to Ecuador, Galapagos and Peru, the company did a great job of organising everything, all hotels, transfers and excursions were perfect. Would thoroughly recommend booking with Tribes if going to South America, we even got upgrades at several hotels which was a lovely bonus. The boat we travelled on around the Galapagos was ideal, crew were amazing. Arturo did a fantastic job in pulling all this together, we will remember this holiday for a long time.

September 25, 2025
Unprompted review
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Reply from Tribes Travel

What a great trip you booked Andy, I am very jealous! Thanks so much for recommending us and the 5 star review, much appreciated! What a treat to be upgraded as well, Arturo knows everyone in his home country of Ecuador so maybe he pulled some strings! I am really glad to read that you had such a great time away.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Great itinerary

Christine at Tribes worked with us to develop a safari experience that exceeded our expectations. We stayed in 7 different lodges over three weeks starting with a day in Arumeru Lodge near Arusha to recover from getting there. We then covered the Taringere National Park (a great start with lots of animals and birds); Lake Natron (very relaxed with lots of flamingos); Olduvai Lodge (next to Ndutu NP where there were lots of wilderbeest and cats); Togoro Plains in the Serengeti (Absolutely fantastic with lots of animals on the doorstep); Lions Paw on the edge of the Ngorongoro crater (Busier but still loads of animals and birds). We finished on the coast at Kasa Lodge in Saadani NP (Peaceful, great swimming and lots of birds). Our guide was highly experienced, very knowledgeable and great to be with. Christine knew Tanzania intimately which allowed her to put together the itinerary at relatively short notice (we only booked 3 months in advance). I would not hesitate to use Tribes again.

February 4, 2026
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Reply from Tribes Travel

Thanks so much for the in-depth feedback and 5 star review David, we really appreciate it. Chris was thrilled with the feedback, I know how much time she puts into these tailor made trips back to her home country of Tanzania. What a trip you had as well, some fantastic camps in there!

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Fantastic

Alex organised a great itinerary for us. Everything ran very smoothly, the lodges were fantastic, and the people lovely.
Fabulous holiday.

January 28, 2026
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Reply from Tribes Travel

We love to see the word fabulous in our reviews, thanks so much for taking the time to feedback Marcie. I am really glad to read that you had such a fantastic time and that Alex did such a great job.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Excellent service in every respect

Excellent service in every respect. Highly recommend

February 11, 2026
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Reply from Tribes Travel

Thanks so much for the recommendation Caroline! I am very glad to hear the service was excellent, that is what we aim for!

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Tribes really were excellent

Tribes really were excellent. All contact was very efficient and helpful. Andrew chatted to us about how we could incorporate everything we wanted to do and it all worked out wonderfully well. Thank you Tribes team

February 12, 2026
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Reply from Tribes Travel

Thanks so much for the 5 star feedback Cee! Andrew really knows his stuff! I am really glad to hear you had a wonderful holiday.

Hopefully see you for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Best Travel Company I have ever used

Have just returned from a fantastic trip to Costa Rica!! Tribes, constructed the perfect itinerary for us. Having seen wonderful wildlife, and stayed in some memorable places. The service throughout was first class- everything worked perfectly. I can highly recommend Tribes Travel and am looking forward to traveling with them again in the future.

February 11, 2026
Unprompted review
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Reply from Tribes Travel

I love the headline Jeremy! I also happen to agree! I am really glad to hear it was the perfect itinerary. The wildlife in Costa Rica is incredible, and so accessible. Thanks so much for the feedback and the 5 stars.

See you for your next adventure!

Charlie and the team at Tribes!

Rated 5 out of 5 stars

Excellent service

Fast, efficient, knowledgable and friendly advice led to a great trip which ran smoothly thanks to Tribes.

February 2, 2026
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Reply from Tribes Travel

Thanks for the 5 star feedback Neal, I love the description of Fast, efficient, knowledgeable and friendly', maybe we should put that on the website!

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Easy, Fun, Local, Seamless: a true getaway in nature!

Easy, fun, tailor-made to what we wanted with fantastic local expertise. From the logistics (which were seamless) to the guides (which were very knowledgeable) to the overall experiences and hotels in the various habitats, we loved it! And our travel agent was fab: easy to work with, responsive, listened well, etc. We will definitely use Tribes again!

December 30, 2025
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Reply from Tribes Travel

I love the feedback Hillary, thanks so much for taking the time to review us, and giving us 5 stars of course! Fun is such a good word to describe a tailor-made trip to Costa Rica! I will pass this feedback over to Alex, he is brilliant at tailor made Costa Rica.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Fantastic holiday in Cost Rica

From start to finish our trip to Costa Rica was amazing. Tribes were fantastic throughout, Alex listened and organised just what we wanted, answered all our questions promptly and the whole thing worked like clockwork. We would definitely recommend them and use them for our next adventure.

January 1, 2026
Unprompted review
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Reply from Tribes Travel

Thanks so much for the recommendation and 5 star feedback Linda, we really appreciate it! I am so glad to hear you had an amazing time in Costa Rica, what a place hey!

Looking forward to hearing from you when you are ready to book your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Just back from Costa Rica

Just back from Costa Rica, had an amazing time and so well organised from Tribes..

January 17, 2026
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Reply from Tribes Travel

Thanks so much for the 5 star feedback, so glad to hear you had an amazing time!

Hopefully see you for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

A truly fantastic Costa Rican wildlife holiday

Our Cost Rica trip met and exceeded all our expectations and Tribes’ contribution to this, along with their local agents Swiss Travel, made this a trouble free and wonderful experience. Every arrangement went according to plan, taxi drivers, guides, hotels were all superb. From the moment we made contact to enquire about the holiday all communication was efficient, informed, friendly; the holiday we wanted was delivered and was amazing. Thank you Tribe team!

July 1, 2025
Unprompted review
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Reply from Tribes Travel

Thank you so much for the 5 star feedback Caroline. I am so glad to read that the trip exceeded your expectations, its often that way with Costa Rica. Our partners on the ground, Swiss, are excellent as well, they really do look after our customers, thanks for mentioning them.

Hopefully see you for your next adventure!

Charlie and the team at Tribes

Rated 4 out of 5 stars

Choose Your Boat Carefully

I am finally back on terra firma in the UK i.e. home, Regarding your organised sections of Peru and Ecuador. The organisational aspect was excellent, and I thank you for that.
There is however one other aspect which was not good! The sea sickness feeling when the boat was moving was more that notable.
The vessel moved at night (to be in place at the next day’s island to explore when you got up in the morning). There were only 8 of us
and many of those 8 were seasick. The boat used had no stabilisers fitted as far as I could make out, and far more attention from Tribes
is required when choosing a vessel!! From a passenger perspective, ‘No business is better than Bad Business’ i.e. why go to the considerable
travel to the Galapagos to be sick……………
Without that major issue I would have reviewed Tribes 10/10/ With that a generous 8/10 because of its deep level of holiday impact.
Kind Regards
Paul Rubin

December 16, 2025
Rated 5 out of 5 stars

Our two-week trip to Peru planned by Arturo

Our two-week trip to Peru, planned by Arturo at Tribes, was nothing short of magical. From the very beginning, Arturo took the time to understand exactly what we wanted, a mix of culture, relaxation, and adventure and he created the most perfectly balanced itinerary we could have imagined.

Unlike other agencies that only offered set packages, Arturo built everything around us. His knowledge and attention to detail were outstanding, and the in-country team he arranged for us once we landed in Peru were just as incredible , always on time, kind, and so professional. Every transfer, flight, and ticket was handled seamlessly, which made the whole experience feel effortless and stress-free.

The trip itself was unforgettable. We were blown away by the Amazon, waking up to the sounds of howler monkeys and dining on the best lomo saltado we’ve ever had and fell completely in love with the Sacred Valley. Our stay at La Casona de Yucay was breathtaking, and the Pullman Lima Miraflores was the perfect modern start and end to our journey (and had the best breakfast of the trip!).

What made it feel truly luxurious were the private guides and transfers. Every guide we met was so knowledgeable and passionate about their country adapting tours to what we wanted, adding special local touches like visiting a school near Lake Titicaca or showing us local markets. It felt like we saw the real Peru.

It honestly felt like five different holidays in one, yet we came home completely relaxed because Arturo had taken care of everything. My partner loved Lake Titicaca, my brother loved the Amazon canopy tower, and my mum and I loved absolutely every moment.

We felt completely safe, looked after, and inspired from start to finish. I can’t thank Arturo and the entire Tribes team enough for creating such a thoughtful, seamless, and unforgettable experience. I’ll be using them for every future trip, they truly turned a dream into reality.

May 30, 2025
Unprompted review
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Reply from Tribes Travel

Thanks so much for the lovely in-depth feedback Annabel. Its so lovely to read that your trip was magical! Arturo spent 2 weeks in Peru in September so that product and destination knowledge is as up to date as you can get. It also helps that Peru is such an incredible place to visit, I took a look at your itinerary and I have to say I was very jealous!

Hopefully see you for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Thoroughly recommend using Tribes

Tribes were excellent in terms of arranging our holiday, making sure it was tailored to our requirements and communicating with us before the holiday. Their app is extremely helpful and all of the travel arrangements and hotels we stayed at were fantastic.

December 14, 2025
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Reply from Tribes Travel

Thanks so much for the recommendation and 5 star feedback Paul! Really glad to hear that you had a fantastic trip!

Hopefully see you for your next adventure!

Charlie and the team at Tribes

Rated 5 out of 5 stars

Fabulous Costa Rica

We can highly recommend Tribes and their partners in Costa Rica. We have just returned from a 17 night adventure travelling extensively through the country staying in 5 different hotels and undertaking numerous transfers. We enjoyed a great many nature and other related experiences. We were helped by A to tailor a holiday which meet OUR needs and budget. From the moment we landed in San Jose we felt confident we had made the right choice. Everyday went like clockwork, all our transfers, hotels and experiences were exactly as planned and if a slight amendment to a pick up time was needed this was done efficiently via an app. We also feel that their prices were reasonable when compared to other tour operators offering a less tailored experience. Well done A and the whole Tribe team.

December 11, 2025
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Reply from Tribes Travel

Thanks so much for the 5 star feedback and recommendation Tracy, its much appreciated! Everyone of our customers has different needs and budgets and we always do our best to ensure that we deliver on both. I am so glad you had such a great time in Costa Rica.

Hopefully see you for your next adventure.

Charlie and the team at Tribes

Rated 5 out of 5 stars

A dream trip

Originally I was planning on organising my whole Costa Rica trip myself but was a bit worried about arranging all the transfers as we wanted to go to several different places. I then spoke to my neighbour who had just booked to go to CR through Costa Rica specialists, part of Tribes Travel so I thought I’d give them a call & I’m so pleased I did. Andrew was really helpful & made a couple of suggestions as to where to go for what I wanted. He suggested Boca Tapada which I hadn’t heard of and it was absolutely amazing. The whole trip was brilliant and all the hotels were lovely. We had a bit of confusion with one of the transfers which didn’t turn up but the team in CR rectified it as quickly as possible & then gave us a dinner on the house to make up for it. We had such a memorable trip, I would not hesitate to use them again.

December 8, 2025
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Reply from Tribes Travel

Thanks so much for the lovely feedback Lucy, its wonderful to read that is was a dream trip! When it comes to these tailor made tours it really takes the stress away when booking with a tour operator. As you highlighted you also get the benefit of the teams experience when they make personal recommendations like Boca Tapada. This is why we send the team out to our destination, so they can make these suggestions. Andrew is so well travelled in South America so I am sure when you plan your next trip he will have some more recommendations for you.

Hopefully see you for your next adventure!

Charlie and the team at Tribes!

Rated 5 out of 5 stars

Great organisation and planning

Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We would highly recommend Tribes Travel to anyone thinking of booking with them. Special thanks to Alex who patiently answered every one of our questions when we were planning our trip!

December 2, 2025
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Reply from Tribes Travel

Thanks so much for the 5 star feedback Carol, I am so glad to read that you had a fabulous time. I am glad it all ran like clockwork. Alex is brilliant at answering questions and reassuring his customers before they head off on their travels.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Holiday of a Lifetime

We wanted to celebrate our 30th Wedding Anniversary in a very special way. We thought a trip to the Galapagos Islands would meet that requirement and shopped around for a Travel Agent who could sort it all out for us. Tribes Travel went beyond our expectations, extending our trip in to the Ecuadorian Amazon Rainforest, with a couple of days in the capital, Quito at the back end of the holiday. Their recommendations for accommodation, excursions and attention to detail across the board were second to none. We would certainly use Tribes again for our next, major adventure and cannot recommend them highly enough, especially Arturo, who helped us through all the planning for a most amazing Anniversary holiday.

December 3, 2025
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Reply from Tribes Travel

Thanks so much for the 5 star feedback Gordon. Congratulations on the 30th wedding anniversary, I am so glad you celebrated it with the holiday of a lifetime! Arturo knows his homeland better than anyone, a true Ecuador and Galapagos specialist.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Would thoroughly recommend Tribes as a…

Would thoroughly recommend Tribes as a very trusted holiday agent. Advice, recommendations and arrangements were excellent.
They made me feel extremely reassured that I had booked the most appropriate holiday/experience.
The actual safari company was first class and thoroughly represented Tribes ethics and very high standard of customer service.
Thank you Tribes, it was a trip of a lifetime!

November 26, 2025
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Reply from Tribes Travel

Thanks so much for the recommendation and 5 stars Richard. I am so happy to hear it was the trip of a lifetime. Thank you for also mentioning the safari company we work with, we choose our partners very carefully and so much goes in their end to make these trips what they are.

Hopefully see you for your next adventure,

Charlie and the team at Tribes

Rated 5 out of 5 stars

Costa Rica - a wonderful holiday.

From start to finish the whole holiday ran smoothly. The meeters and greeters were all there, the drivers were pleasant and on time and the hotels and trips all lived up to expectation.

November 13, 2025
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Reply from Tribes Travel

Thanks so much for the 5 star feedback! It is lovely to read that you had a wonderful holiday!

Hopefully see you for your next adventure,

Charlie and the team at Tribes

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