Incredible experience, wonderful places, food and people. An absolutely brilliant service from Tribes Travel and Lima Tours. Andrew did a tremendous job in arranging a tour that covered all the best p... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
About Tribes Travel
Written by the company
Discover the world with Tribes Travel
Why travel with Tribes?
The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.
Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.
We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.
We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.
Contact info
United Kingdom
- www.tribes.co.uk
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Ecuador, Galapagos & Peru trip
Travelled to Ecuador, Galapagos and Peru, the company did a great job of organising everything, all hotels, transfers and excursions were perfect. Would thoroughly recommend booking with Tribes if going to South America, we even got upgrades at several hotels which was a lovely bonus. The boat we travelled on around the Galapagos was ideal, crew were amazing. Arturo did a fantastic job in pulling all this together, we will remember this holiday for a long time.

Reply from Tribes Travel
Great itinerary
Christine at Tribes worked with us to develop a safari experience that exceeded our expectations. We stayed in 7 different lodges over three weeks starting with a day in Arumeru Lodge near Arusha to recover from getting there. We then covered the Taringere National Park (a great start with lots of animals and birds); Lake Natron (very relaxed with lots of flamingos); Olduvai Lodge (next to Ndutu NP where there were lots of wilderbeest and cats); Togoro Plains in the Serengeti (Absolutely fantastic with lots of animals on the doorstep); Lions Paw on the edge of the Ngorongoro crater (Busier but still loads of animals and birds). We finished on the coast at Kasa Lodge in Saadani NP (Peaceful, great swimming and lots of birds). Our guide was highly experienced, very knowledgeable and great to be with. Christine knew Tanzania intimately which allowed her to put together the itinerary at relatively short notice (we only booked 3 months in advance). I would not hesitate to use Tribes again.

Reply from Tribes Travel
Fantastic
Alex organised a great itinerary for us. Everything ran very smoothly, the lodges were fantastic, and the people lovely.
Fabulous holiday.

Reply from Tribes Travel
Excellent service in every respect
Excellent service in every respect. Highly recommend

Reply from Tribes Travel
Tribes really were excellent
Tribes really were excellent. All contact was very efficient and helpful. Andrew chatted to us about how we could incorporate everything we wanted to do and it all worked out wonderfully well. Thank you Tribes team

Reply from Tribes Travel
Best Travel Company I have ever used
Have just returned from a fantastic trip to Costa Rica!! Tribes, constructed the perfect itinerary for us. Having seen wonderful wildlife, and stayed in some memorable places. The service throughout was first class- everything worked perfectly. I can highly recommend Tribes Travel and am looking forward to traveling with them again in the future.

Reply from Tribes Travel
Excellent service
Fast, efficient, knowledgable and friendly advice led to a great trip which ran smoothly thanks to Tribes.

Reply from Tribes Travel
Easy, Fun, Local, Seamless: a true getaway in nature!
Easy, fun, tailor-made to what we wanted with fantastic local expertise. From the logistics (which were seamless) to the guides (which were very knowledgeable) to the overall experiences and hotels in the various habitats, we loved it! And our travel agent was fab: easy to work with, responsive, listened well, etc. We will definitely use Tribes again!

Reply from Tribes Travel
Fantastic holiday in Cost Rica
From start to finish our trip to Costa Rica was amazing. Tribes were fantastic throughout, Alex listened and organised just what we wanted, answered all our questions promptly and the whole thing worked like clockwork. We would definitely recommend them and use them for our next adventure.

Reply from Tribes Travel
Just back from Costa Rica
Just back from Costa Rica, had an amazing time and so well organised from Tribes..

Reply from Tribes Travel
A truly fantastic Costa Rican wildlife holiday
Our Cost Rica trip met and exceeded all our expectations and Tribes’ contribution to this, along with their local agents Swiss Travel, made this a trouble free and wonderful experience. Every arrangement went according to plan, taxi drivers, guides, hotels were all superb. From the moment we made contact to enquire about the holiday all communication was efficient, informed, friendly; the holiday we wanted was delivered and was amazing. Thank you Tribe team!

Reply from Tribes Travel
Choose Your Boat Carefully
I am finally back on terra firma in the UK i.e. home, Regarding your organised sections of Peru and Ecuador. The organisational aspect was excellent, and I thank you for that.
There is however one other aspect which was not good! The sea sickness feeling when the boat was moving was more that notable.
The vessel moved at night (to be in place at the next day’s island to explore when you got up in the morning). There were only 8 of us
and many of those 8 were seasick. The boat used had no stabilisers fitted as far as I could make out, and far more attention from Tribes
is required when choosing a vessel!! From a passenger perspective, ‘No business is better than Bad Business’ i.e. why go to the considerable
travel to the Galapagos to be sick……………
Without that major issue I would have reviewed Tribes 10/10/ With that a generous 8/10 because of its deep level of holiday impact.
Kind Regards
Paul Rubin
Our two-week trip to Peru planned by Arturo
Our two-week trip to Peru, planned by Arturo at Tribes, was nothing short of magical. From the very beginning, Arturo took the time to understand exactly what we wanted, a mix of culture, relaxation, and adventure and he created the most perfectly balanced itinerary we could have imagined.
Unlike other agencies that only offered set packages, Arturo built everything around us. His knowledge and attention to detail were outstanding, and the in-country team he arranged for us once we landed in Peru were just as incredible , always on time, kind, and so professional. Every transfer, flight, and ticket was handled seamlessly, which made the whole experience feel effortless and stress-free.
The trip itself was unforgettable. We were blown away by the Amazon, waking up to the sounds of howler monkeys and dining on the best lomo saltado we’ve ever had and fell completely in love with the Sacred Valley. Our stay at La Casona de Yucay was breathtaking, and the Pullman Lima Miraflores was the perfect modern start and end to our journey (and had the best breakfast of the trip!).
What made it feel truly luxurious were the private guides and transfers. Every guide we met was so knowledgeable and passionate about their country adapting tours to what we wanted, adding special local touches like visiting a school near Lake Titicaca or showing us local markets. It felt like we saw the real Peru.
It honestly felt like five different holidays in one, yet we came home completely relaxed because Arturo had taken care of everything. My partner loved Lake Titicaca, my brother loved the Amazon canopy tower, and my mum and I loved absolutely every moment.
We felt completely safe, looked after, and inspired from start to finish. I can’t thank Arturo and the entire Tribes team enough for creating such a thoughtful, seamless, and unforgettable experience. I’ll be using them for every future trip, they truly turned a dream into reality.

Reply from Tribes Travel
Thoroughly recommend using Tribes
Tribes were excellent in terms of arranging our holiday, making sure it was tailored to our requirements and communicating with us before the holiday. Their app is extremely helpful and all of the travel arrangements and hotels we stayed at were fantastic.

Reply from Tribes Travel
Fabulous Costa Rica
We can highly recommend Tribes and their partners in Costa Rica. We have just returned from a 17 night adventure travelling extensively through the country staying in 5 different hotels and undertaking numerous transfers. We enjoyed a great many nature and other related experiences. We were helped by A to tailor a holiday which meet OUR needs and budget. From the moment we landed in San Jose we felt confident we had made the right choice. Everyday went like clockwork, all our transfers, hotels and experiences were exactly as planned and if a slight amendment to a pick up time was needed this was done efficiently via an app. We also feel that their prices were reasonable when compared to other tour operators offering a less tailored experience. Well done A and the whole Tribe team.

Reply from Tribes Travel
A dream trip
Originally I was planning on organising my whole Costa Rica trip myself but was a bit worried about arranging all the transfers as we wanted to go to several different places. I then spoke to my neighbour who had just booked to go to CR through Costa Rica specialists, part of Tribes Travel so I thought I’d give them a call & I’m so pleased I did. Andrew was really helpful & made a couple of suggestions as to where to go for what I wanted. He suggested Boca Tapada which I hadn’t heard of and it was absolutely amazing. The whole trip was brilliant and all the hotels were lovely. We had a bit of confusion with one of the transfers which didn’t turn up but the team in CR rectified it as quickly as possible & then gave us a dinner on the house to make up for it. We had such a memorable trip, I would not hesitate to use them again.

Reply from Tribes Travel
Great organisation and planning
Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We would highly recommend Tribes Travel to anyone thinking of booking with them. Special thanks to Alex who patiently answered every one of our questions when we were planning our trip!

Reply from Tribes Travel
Holiday of a Lifetime
We wanted to celebrate our 30th Wedding Anniversary in a very special way. We thought a trip to the Galapagos Islands would meet that requirement and shopped around for a Travel Agent who could sort it all out for us. Tribes Travel went beyond our expectations, extending our trip in to the Ecuadorian Amazon Rainforest, with a couple of days in the capital, Quito at the back end of the holiday. Their recommendations for accommodation, excursions and attention to detail across the board were second to none. We would certainly use Tribes again for our next, major adventure and cannot recommend them highly enough, especially Arturo, who helped us through all the planning for a most amazing Anniversary holiday.

Reply from Tribes Travel
Would thoroughly recommend Tribes as a…
Would thoroughly recommend Tribes as a very trusted holiday agent. Advice, recommendations and arrangements were excellent.
They made me feel extremely reassured that I had booked the most appropriate holiday/experience.
The actual safari company was first class and thoroughly represented Tribes ethics and very high standard of customer service.
Thank you Tribes, it was a trip of a lifetime!

Reply from Tribes Travel
Costa Rica - a wonderful holiday.
From start to finish the whole holiday ran smoothly. The meeters and greeters were all there, the drivers were pleasant and on time and the hotels and trips all lived up to expectation.

Reply from Tribes Travel
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







