Tribes Travel Reviews 237

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Considering 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the company for organizing exceptional holidays, highlighting the staff's helpfulness and expertise in tailoring trips. The service, from initial planning to the seamless execution of transfers and excursions, is frequently described as superb, ensuring a stress-free and enjoyable experience. Many people also commend the excellent locations and accommodations chosen for their trips. However, some people were dissatisfied with communication, noting a lack of follow-up and dismissiveness when issues arose. A few other people also felt that the benefits of booking through the company were minimal, experiencing problems with hotels and finding the support less attentive closer to their departure.

What people talk about most

Holidays

Consumers consistently report positive experiences with their holidays, often describing them as "fabulous,"... See more

Staff

Clients share positive opinions on staff, consistently praising their helpfulness, knowledge, and excellent... See more

Service

Reviewers mention positive feedback about service, highlighting the exceptional organization, seamless... See more

Location

Customers had positive experiences with location. Reviewers consistently praise the careful selection of... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers felt valued and supported, praising... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Incredible experience, wonderful places, food and people. An absolutely brilliant service from Tribes Travel and Lima Tours. Andrew did a tremendous job in arranging a tour that covered all the best p... See more

Rated 5 out of 5 stars

Superb organisation and every transfer, every hotel, every excursion went like clockwork. It was great peace of mind to have things in place and to be able to fully enjoy our fabulous holiday. We woul... See more

Company replied

Rated 5 out of 5 stars

Tribes Travel are South American experts using local people and care about the environment of the countries they cover. We cruised the Galapagos for a week on the Origin and Arturo at Tribes Trave... See more

Company replied

Rated 5 out of 5 stars

Tribes listened really carefully to what we were looking for in a safari and were able to consider many options and propose a fabulous trip for us - aside from considering our overall budget they coul... See more

Company replied


Company details

  1. Tour Operator
  2. Boutique Hotel
  3. Cultural Tours Provider
  4. Travel Agency

About Tribes Travel

Written by the company

Discover the world with Tribes Travel

Why travel with Tribes?

The Tribes team creates high-quality, tailor-made holidays, adventures and safaris; unmissable and inspirational travel experiences which aim to feed your spirit and benefit wildlife, environments and people.

Tribes is all about wonderful people: you, the curious traveller; our valued destination partners; the often visionary property-owners we work with; the superb guides, chefs, drivers . . . and, of course, our incomparable team of experts here in the UK.

We’re sure that your holiday will make you very happy as well as positively benefiting some beautiful corners of the earth along with the people and wildlife who live there.

We are: trustworthy & reputable – friendly & personal – knowledgeable & imaginative – responsible & protective – fully-bonded & offer value for money.


Contact info

4.8

Excellent

TrustScore 5 out of 5

237 reviews

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Replied to 100% of negative reviews

Typically replies within 1 week

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Rated 5 out of 5 stars

Safari experts

We have been travelling with Tribes for 15 years and our latest trip to Zambia was possibly the best yet.
The team have personal experience of camps and so they can tailor to your needs.

August 21, 2024
Unprompted review
Rated 5 out of 5 stars

Wonderful

Tribes organised such a wonderful trip for us. We had the best time and all the guides, trips & hotels were perfect. Wouldn’t have changed a thing about it and the support we had from Tribes from our first enquiry to the end of our trip was unbeatable.

August 3, 2024
Unprompted review
Rated 5 out of 5 stars

Travel tribe gave us a tailored package…

Travel tribe gave us a tailored package with everything we needed and was in our budget
Great communication, sorted everything out straight away. Hotel was excellent with lots of things to do outside as well as inside.
Definitely will use them again once again thank you for everything.
Yahya

August 12, 2024
Unprompted review
Rated 5 out of 5 stars

A great experience

Our much anticipated family holiday in Costa Rica was everything we had been hoping for. The itinerary was perfect, all the accommodation was great and the communication and support from the Tribes Travel team was exemplary. Our consultant Arturo was exceptional from start to finish; really going the extra mile to help when a connecting flight was cancelled. Thank you!

August 4, 2024
Unprompted review
Rated 5 out of 5 stars

Great family trip to Costa Rica

Alex delivered a great itinerary for our trip to Costa Rica and the support/service on the ground worked very smoothly throughout the trip. Would happily recommend Tribes.

August 14, 2024
Rated 5 out of 5 stars

Excellent service from Tribes for the trip of a lifetime.

From my very first enquiry, Vanessa at Tribes immediately made me feel assured with her knowledge of the various options for the safaris in Tanzania and her very friendly and relaxed manner. She was attentive and responded promptly with my queries, understanding quickly what I was looking for. The itinerary for Tanzania and Zanzibar was well planned and every journey went smoothly. We were briefed at every new lodge of what to expect and the safari guides were very professional and had extensive experience and knowledge of the Parks. Vanessa ensured that a surprise birthday experience of a Balloon Safari for my daughters remained a surprise with her instructions to the staff and the birthday cake was a very kind gesture ! The trip truly was a once in a lifetime experience and our thanks to Vanessa and the team at Tribes for making it such a special and memorable experience.

August 18, 2024
Unprompted review
Rated 5 out of 5 stars

Highly recommend Tribe's Travel

Tribes Travel were amazing from start to finish. Arturo arranged our dream holiday to Costa Rica and all the arrangements worked perfectly. Arturo and Tribes were so knowledgeable and friendly and we felt looked after at every stage. Their representatives in Costa Rica, Swiss Travel, were outstanding and every transfer and trip was on time. Arturo from tribes put together an amazing package of destinations and experiences and we had an excellent holiday. I would recommend tribes to all my friends and family.

August 8, 2024
Rated 5 out of 5 stars

Epic Tanzanian Safari and Beach holiday

Vanessa made our experience great. She was always available to help and sort out any issues before our trip and everything went like clockwork. It was a holiday of a lifetime which will be etched in our memories for a very long time. To quote my son ‘it was epic’ Thank you Tribes.

July 29, 2024
Rated 5 out of 5 stars

Five stars for Tribes - highly recommend!

Brilliant service throughout. Planning the trip was easy through Tribes - lots of options and flex to change the itinerary to suit me. Alex was really knowledgeable and all questions were responded to quickly.

I was a solo female travelling to Costa Rica with a young child. The on the ground support was fabulous. Messages via WhatsApp so instant responses. I managed to miss a trip one day and they quickly rescheduled to the following day. Plus an additional trip was booked with short notice. The drivers were reliable, on time and spoke English. It all ran to plan, very smoothly.

Highly recommend.

August 7, 2024
Rated 5 out of 5 stars

Chris,from Tanzania in earlier life was…

Chris,from Tanzania in earlier life was responsible for making this trip to Namibia Botswana Zimbabwe and Zambia unforgettable and impeccable! With everything down to advice on visas vaccinations flights times consideration to our ages ( late 60’s attempting camping driving as newbies!) can’t recommend enough!
Thank you Chris and Tribes!

July 21, 2024
Unprompted review
Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible, everything from start to finish went perfectly! If going to Costa Rica Alex was brilliant and knew exactly what to recommend to put the perfect trip together

July 31, 2024
Rated 5 out of 5 stars

Great advice and a fabulous trip to Tanzania

We decided upon a trip to Tanzania for our family of 4 at relatively short notice and after contacting 2 or 3 agents, felt immediately comfortable with Tribes. Vanessa understood very quickly what we were after and presented us with options from which we decided upon a week on Safari followed by a week’s R&R on the beach in Zanzibar.
We were delighted with the safari - our guide Frank, from Kilimanjaro Safari Club, was brilliant, taking us from Manyara, into the Ngorongoro crater through the Serengeti and onto Grumetti Hills, to see the Migration. The accommodations were excellent in and around the parks as well as on Zanzibar. We felt that, though expensive, the value of what we experienced was great. All the logistics worked like clockwork; we would recommend Tribes and hope to use them again.

June 25, 2024
Unprompted review
Rated 5 out of 5 stars

Just what we were looking for - Tribes Travel get it bang on again!

Chris is so knowledgeable and has a real knack of grasping what we are looking for. We spent 7 nights in Zanzibar at The Zanzibari - perfect for relaxing and catching up with grown up children. Then a hop to Simply Saadani for 3 nights - a beautiful, tranquil "camp" on a Robinson Crusoe coastline with stunning sunrises over the Indian Ocean. We use Tribes because of its ethical approach so we know wherever we stay, the local communities will be benefitting from our stay.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Tanzania Experience

A truly magical experience visiting Stone Town, Rufiji River camp, Ruaha River camp and Mafia Island.
The travel consultants local knowledge of Tanzania meant that they were able to provide detailed information in advance of the trip and all the logistics work seamless when we were there.

June 13, 2024
Unprompted review
Rated 5 out of 5 stars

We couldn't fault them

All the advice and suggested camps/transfers (especially the helicopter one!) were excellent. They also remained in regular contact and were always making us aware or reminding us of when something was required to be done. We couldn't fault them

July 1, 2024
Rated 5 out of 5 stars

Adventures in Zambia with the Family

We had the best experience visiting Zambia, Chris listened to what we wanted, asked what our priorities were, then put together the most wonderful itinerary visiting some very unique lodges, the flights were all organised, we just had to turn up, all of the planned activities were exactly as described, Tribes were always contactable should we need anything, I felt happy knowing Chris had planned our perfect trip, thank you

June 21, 2024
Unprompted review
Rated 5 out of 5 stars

Victoria Falls and Botswana

After checking out lots of travel companies to plan the trip of a lifetime, I settled for Tribes. Thank goodness I did as from the first conversation planning our itinerary they listened to exactly what I wanted, suggesting different camps to have an immersive experience of Botswana. A special mention to Vanessa Berry who was my point of contact throughout and answered all of my many questions promptly and in detail. I will absolutely use this company again and would highly recommend.

June 8, 2024
Unprompted review

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