TriEagle EnergyReviews 

249
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and reasonable pricing, often noting that the rates remain stable over long periods, making budgeting easier. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, professionalism, and prompt assistance in resolving issues and explaining options. The overall service is described as dependable and efficient, with many users enjoying a straightforward experience without hidden fees. However, some customers also noted issues with their subscription renewals, experiencing significant rate increases and a perceived lack of loyalty for existing customers. A few other people also felt that customer service had declined, citing difficulties in reaching a supervisor, slow responses, or confusing interactions with representatives.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often highlighting fair and competitive rates,... See more

Service

People report positive experiences with service, often highlighting the professional, friendly, and reliable... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the helpful,... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, professional, and... See more

Subscription

Clients share ambiguous opinions on subscription renewals and contracts. Many customers appreciate the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more


Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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4.6

All reviews

(249)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

I have been with these guys 9 years now…

I have been with these guys 9 years now and can't think of one thing that I could complain about. Besides the cold spell in 21 when the grid went down I can only think of losing power a couple of times but was up and running real quick. Great rate also.

May 21, 2026
Unprompted review
Rated 5 out of 5 stars

My wait time was less than one minute

My wait time was less than one minute, and when the call was answered, my concern was resolved in less than 5 minutes. The age t was responsive, courteous and professional. She offered a solution and worked to help me obtain the outcome I desired.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Good company

We have been using Trieagle since we moved back to Texas from Arizona in 2018. We have had nothing but a positive experience. Every month they tell us how much electricity we have used and the corresponding cost. That is very helpful in planning our budget. We have had a positive experience .

May 20, 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Trieagle since 2018

I have been with Trieagle since 2018. They have the most professional and friendly service. They helped me choose the best option for my home. There are no additional added fees like a lot of providers have. Trieagle has been the best electric providers in my area. I highly recommend them.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

They are exactly as advertised

They are exactly as advertised! We are able to lock in our rate for three years at a time. There have been no problems with billing or service. Gladly recommend!

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

money saved

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was even a real thing, switching providers, but so glad I did!

September 19, 2025
Unprompted review
Rated 5 out of 5 stars

Great Team!

My household has been with Tri Eagle for a long time. They have been great and have always been able to take care of us. When our provider was changed without our knowledge, they reached out to us and handled the error. Thank you so much!

April 22, 2026
Unprompted review
Rated 3 out of 5 stars

When I renewed 2 years ago I believe I…

When I renewed 2 years ago I believe I mistaken on what plan I wanted. I would not have signed up for a 3 year contract at 17 cents. Now rates are down to 14 cents and I'm locked. I will most definitely will be checking out other companies.

May 19, 2026
Unprompted review

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