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TriEagle EnergyReviews 

249
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TrustScore 4.5 out of 5

4.6

Electric Utility Company
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Review summary

Created with AI, based on recent reviews

Looking at 198 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the competitive and reasonable pricing, often noting that the rates remain stable over long periods, making budgeting easier. Many people appreciate the excellent customer service, highlighting the staff's helpfulness, professionalism, and prompt assistance in resolving issues and explaining options. The overall service is described as dependable and efficient, with many users enjoying a straightforward experience without hidden fees. However, some customers also noted issues with their subscription renewals, experiencing significant rate increases and a perceived lack of loyalty for existing customers. A few other people also felt that customer service had declined, citing difficulties in reaching a supervisor, slow responses, or confusing interactions with representatives.

What people talk about most

Price

Consumers generally express satisfaction with the pricing, often highlighting fair and competitive rates,... See more

Service

People report positive experiences with service, often highlighting the professional, friendly, and reliable... See more

Customer service

Reviewers highlight positive aspects of customer service, with many expressing satisfaction with the helpful,... See more

Staff

Customers had positive experiences with staff, consistently describing them as helpful, professional, and... See more

Subscription

Clients share ambiguous opinions on subscription renewals and contracts. Many customers appreciate the ease... See more

Reviews shaping this summary

Rated 5 out of 5 stars

As far as electric bill, best decision I ever made was switching from Reliant, which I had for years, to TriEagle. Was really nervous about doing it because I'm old school and didn't know if that was... See more

Rated 5 out of 5 stars

We have been customers of TriEagle Energy since 2013. I have always contracted on locked three year agreements. I've never been disappointed by pricing or felt I was misled by our agreements. I know I... See more

Rated 5 out of 5 stars

Trying to figure out the best electricity rates and the best company to go with is confusing. I've been with Tri-eagle for about 5 years now and have been very satisfied with the rates they provide. E... See more

Rated 5 out of 5 stars

These folks truly care for their customers! I love them...the guy i was connected with even actually laughed at my attempted joke!! Very through and never condiscending, it's such a refreshing atmosp... See more

Company details

  1. Electric Utility Company
  2. Energy Supplier
  3. Green Energy Supplier

Written by the company

TriEagle Energy, a Texas-based electricity provider, offers residential and business plans with straightforward pricing, renewable energy and flexible term lengths.

Tri Us Guarantee

Try any plan for 60 days to see why customers love the simple savings they get with TriEagle.

Our Tri Us Guarantee is our commitment to making sure you feel good about the TriEagle Energy plan that you choose. If you're not completely satisfied within 60 days, we'll help you change to another plan for free.

Contact info

4.6

Excellent

TrustScore 4.5 out of 5

249 reviews

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No history of asking for reviews

This company hasn't invited their customers, so reviews may not be representative

Hasn’t replied to negative reviews

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4.6

All reviews

(249)

191 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Continuing Customer

I have been with TriEagle for eight years now. I remain with them because I feel I get a fair shake on electricity prices. They eschew gimmicks and just offer a decent price on electricity.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

I have been with Tri-Eagle for over ten…

I have been with Tri-Eagle for over ten years and always feel I have the best price for the time period. I always go for the three-year deal as it freezes the rate, and I don't have to concern myself about choices for three years.

May 19, 2026
Unprompted review
Rated 5 out of 5 stars

Never had an issue with Trieagle

Never had an issue with Trieagle! Very competitive pricing. The Only reason we are still not with them is due to moving to an area that only has a Co Op as an
option for electricity. Highly recommend Trieagle

May 18, 2026
Unprompted review
Rated 5 out of 5 stars

Simple and straight forward rates

Simple and straight forward rates. Most others are if you use this much, its this rate and I was very frustrated and paying hundreds more than I with Trieagle. None of the companies at the stock shows and such have ever come close to beating it. I left and am back, saving money and knowing what I will pay. Basically only a $5 fee and energy usage. The others have all kinds of fees to add.

May 18, 2026
Unprompted review

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