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Rated 2 out of 5 stars

I was signed up to TrimXS and I don't know how. I have no interest in their products. They started taking £3 a week from my mobile phone account using the Payforit system. I asked for my money back b... See more

Rated 1 out of 5 stars

completely Scam I don't know what this company is, noticed when see my phone bill. Received a msg 3 weeks ago on my phone that you weekly subscription is start and delete massage as normal spam massa... See more

Rated 1 out of 5 stars

Most flagrant scam I've ever experienced. Just received a load of unsolicited text messages from a "company" I'd never heard of prior to yesterday. Rang my phone company and found out receiving the te... See more

Rated 1 out of 5 stars

AWFUL AWFUL company COMPLETE SCAM. Still going on!!!! Absolutely disgusting that this carries on We called Vodafone, we put the bars up against the company to block them taking money, advis... See more

1.4

Bad

TrustScore 1.5 out of 5

35 reviews

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1.4

All reviews

(35)

0 reviews in the last 12 months

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Rated 1 out of 5 stars

Total scam

Total scam. They added $14.99 for 3 months to my phone bill with me doing absolutely nothing to give them permission to do this. It took a while but they finally refunded one month of $14.99 and then told me that my phone company wouldn’t allow them to refund any more than that since it was more than 60 days old. Next stop is my phone company who originally told me this is a scam and to try and get a refund from TrimXS.

September 9, 2022
Unprompted review
Rated 1 out of 5 stars

Totally scam company as their charge my…

Totally scam company as their charge my Telus account without my knowledge. I have contacted Telus and texted stop to 5415 last month to stop the payments but unfortunately I have been charged again my next bill. Saying that looks like Telus is in the same boat with this company and so far they have scam over 3 million Telus costumer’s. I canceled both my two line I have with Telus and I will never deal with them anymore.

September 24, 2022
Unprompted review
Rated 1 out of 5 stars

It's totally a scam company

It's totally a scam company. I can't really recall where they got me connect to its co called service. Before you agreed anything and not knowing what's the service it provided, it charged you! It charged me thru TELUS bills. How can a cmpany like TELUS is involved in such scam and collects money for the scam companies to its users. These telecom companies are pathetic, trading their users trust for money.

August 29, 2022
Unprompted review
Rated 1 out of 5 stars

I am also in this problem

I am also in this problem. I just noticed what happened since November 2021. Thry took 4.99 each week by my phone provider. How can i be refunded 😭😭😭

August 25, 2022
Unprompted review
Rated 1 out of 5 stars

Trim XS and ESR tv (same company) is a…

Trim XS and ESR tv (same company) is a complete scam. They charged my Telus cell phone bill in Canada without my consent. Over 2 months they charged $60 as an in app purchase on my Telus cell phone bill. I believe this started through a QR code for Dance photos at a Dance competition in Burnaby, BC. You receive texts from #5415, which I initially ignored because I thought it was a scam. But then later I found out they were charging my cell phone bill. You do need to text stop to 5415 to cancel their fraudulent charges. They offer no services. I have reported this to the Canadian Better Business Bureau Scam Tracker. Please report.

July 18, 2022
Unprompted review
Rated 1 out of 5 stars

completely Scam I don't know what this…

completely Scam I don't know what this company is, noticed when see my phone bill. Received a msg 3 weeks ago on my phone that you weekly subscription is start and delete massage as normal spam massages after 3 weeks when I see my phone bill, they charging me through cell phone bill. when I call cell company they said you gave them permission, but I didn't do anything I got noticed after 3 weeks when I received my bill from provider. This company looting people with help of cell phone companies.

May 15, 2022
Unprompted review
Rated 1 out of 5 stars

I don't know who this so called company…

I don't know who this so called company is. Never heard of them. But there was an additional charge of 19.96 on my phone bill in Canada place there by them. I have contacted my phone provider and they have removed these charges. Now that I had received information about this fraudulent bogus company I will report them to the authorities. May they burn in Hell

January 5, 2022
Unprompted review
Rated 1 out of 5 stars

Why police no investigation this cases

Why police no investigation this cases. This is illegal and crime. This is internet fraud. It is a crime. And we should stop them. As citizens duty should stop them. And Vodafone company is partnered with this company. We need police to investigate this. Please people call that people aware this.

January 4, 2021
Unprompted review
Rated 1 out of 5 stars

AWFUL AWFUL company

AWFUL AWFUL company
COMPLETE SCAM.
Still going on!!!!
Absolutely disgusting that this carries on
We called Vodafone, we put the bars up against the company to block them taking money, advised to call company to get refund. Company claimed we subscribed through a three step verification system which is complete and utter lies, gave us an email
To get refund which we will fight to get
Have reported company to phone paid services authority I suggest you all
Do the same

November 3, 2020
Unprompted review
Rated 1 out of 5 stars

SCAM

SCAM. Charged £146 by this ‘company’ without my knowledge or consent. I have never signed up to any trimxs service and was completely unaware what it even is! Spoken to someone over the phone who was not helpful, sarcastic and knows herself what’s going on! Complete scam. Check your phone bills for this payment and contact them to stop it immediately.

September 7, 2020
Unprompted review
Rated 1 out of 5 stars

Scam

Scam. Took £40 from my Vodafone account with zero consent from me. Refuse to ‘refund’ me as outside a 14 day period... I didn’t realise theft was allowed if you don’t follow up within 14 days. I will be reporting this company to evvvvery single regulator possible and taking them to small claims court. Don’t really care how much it costs, they will pay.

July 21, 2020
Unprompted review
Rated 1 out of 5 stars

Most flagrant scam I've ever…

Most flagrant scam I've ever experienced. Just received a load of unsolicited text messages from a "company" I'd never heard of prior to yesterday. Rang my phone company and found out receiving the texts cost me £20 and have very little recourse, as I don't want to contact these scumbags. Have blocked any 5-digit number from texting my phone as a result

June 17, 2020
Unprompted review
Rated 1 out of 5 stars

Just found out that this Company has…

Just found out that this Company has been taking cash via my Vodafone account since September 2019. They also raised the amount from £3 a week to £12 a week as I hadn't noticed the charges.
This was off a WIFI dongle that I only use in emergencies, never heard of TRIM XS and certainly never subscribed to it.
Vodafone claim they have no responsibility and the contact to the company is JUST to unsubscribe.
Obviously a SCAM and very sad that the authorities allow them to get away with it.

April 1, 2020
Unprompted review

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