My credit card number was stolen by them, charging $4000 worth of merchandise.
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See what reviewers are saying
I have bought from TSR several times before without an issue. This time was a complete farce. I had the winning bid for Fox 36 Kashima coated forks. They arrived in a battered box with 2 pieces o... See more
I'm tired of companies not being forthcoming when they are selling open box merchandise. The saddle I ordered did not come in the original packaging from the manufacturer. So it did not have the tool,... See more
Company replied
Ordered an item described as new on eBay (a returned unused item from Wiggle): didn't have the to fit it to my bike for two months and then found it was broken and useless. TriSport refused to provide... See more
Company details
Written by the company
TriSports.com is the online and retail triathlon gear shop, created for triathletes, by triathletes. We carry the highest quality triathlon equipment, gear, apparel, clothing, bikes, and all of the hard to find necessities that every triathlete needs, including triathlon wetsuits, triathlon bikes, bike travel cases, aero race wheels, hydration systems, aerobars, triathlon-specific clothing, and much, much more.
Contact info
5741 NE 87th Ave, 97220, Portland, United States
- 800-445-4790
- sales@trisports.com
- www.trisports.com
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Hasn’t replied to negative reviews
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Excellent customer service personnel!
The sales experience on the website was seamless and the user assistance I received from your customer service personnel was excellent. My credit card would not validate and eventually we were able to process the order via PayPal where I was assisted with by your customer service personnel throughout.
One slight issue I would like to raise is that when the package did arrive in South Africa, there were constant delays by UPS and customs to get the package cleared. I had to constantly phone UPS to find out what the status was. The reason for the delay was they (UPS or customs) were unable to verify what the contents of the package was and this was the reason for the delay. In future this could potentially be better indicated.
Delivery of all products on time
Delivery of all products on time. Perfect communication!
Great price
Great price, service and shipping. I will definitely consider triSports for all of my cycling needs!
International shipping
I ordered tri shorts and I live in Thailand. I wasn't too sure if they would actually get here, but even with the cheapest shipping it made it here in a couple weeks!
GREAT SERVICE AT VERY SHORT NOTICE.
Purchase went smoothly and I think it …
Purchase went smoothly and I think it is a great site.
TriSports had the item I was looking …
TriSports had the item I was looking for and at the same price as other sites. There were no hidden fees. I upgraded to express shipping for a very reasonable price and received the item two days sooner than expected.
I purchased $5 worth of merchandise and …
I purchased $5 worth of merchandise and was charged $10 for shipping. When my items arrived, the pieces I had paid $2.50 for came in bags labeled $1.50, and the item was clearly shipped for much less than $10. Please consider revising your shipping processes. It is very frustrating to have to pay more for shipping than for the items themselves.

Reply from TriSports.com
Great selection of triathlon products
Great selection of triathlon products. The prices are very competitive. I wish they have free shipping for smaller orders to keep the customers loyal as ecommerce stores are offering
Wheels Damaged upon Arrival
Unfortuntely, my $600+ Velo Safe Travel Box came damaged as one of the wheels did not properly roll. The box is very large and without functioning wheels was nearly impossible for me to drag through the airport. I nearly missed my flight and then my race because I was so delayed in moving the box. It was deeply upsetting on top of the stress of a half Ironman. All I can hope is that TriSports can make it right.

Reply from TriSports.com
Good experiences
Great price specials
I appreciate that they offered a discount on the cycling shoes that I have been considering for purchase. I did purchase, due to the discount. They were not in-stock when I ordered, but they were able to quickly re-stock and ship immediately. The shoes were as described and as I expected. I am pleased with TriSports and will purchase from them again - when the price is right!
Half priced tubes without fancy packaging.
Extremely low priced tunes. I accidentally ordered the wrong stem length and they corrected my error promptly. Tubes arrived in a few days.
I've really enjoyed the fit and quality …
I've really enjoyed the fit and quality construction of the HUUB tri top I ordered. The order-to-delivery time was great!
Excellent experience
Excellent experience. Quick shipping. Fit as described. Competitive price. Very satisfied.
Every thing went great fast service.
Great product availability and customer …
Great product availability and customer service. Quick Shipping. What more could you ask for!
It was a really good experience to buy …
It was a really good experience to buy articles on TriSports.com.
The delivery was so fast compared with the other "big" virtual stores in the on-line market. I had a little problem with the logistics of the delivery and was easily solved by phone. Customer service is OK and gives a friendly service.
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