Troostwijk Auctions Reviews 10,187

TrustScore 3.5 out of 5

3.7

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Rated 5 out of 5 stars

I am extremely satisfied with the way the auction worked, and the subsequent support when the minimum price defined by the buyer was not reached. The price of the scooter I bought was acceptable, and... See more

Company replied

Rated 5 out of 5 stars

Troostwijk offers a great variety of lots and the bidding is very easy. Both the online site and the Troostwijk app are stable and interesting lots are easy to find. My company operates in the field g... See more

Company replied

Rated 4 out of 5 stars

The Troostwijk online site is very good. I have been using it for over 10 years. Its usability has deteriorated a lot recently. It often freezes, it logs you out during bidding, and it only partiall... See more

Company replied

Rated 1 out of 5 stars

When products picked up do no match the lot's description, they and have clearly hidden (masked) damages that cannot be seen in an, they deny any kind of claim and don't give any buyer protection, the... See more

Company replied

Company details

  1. Online Auction Service

Written by the company

Worldwide auctions of industrial assets. Get the most out of it.


Contact info

3.7

Average

TrustScore 3.5 out of 5

10K reviews

5-star
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Rated 4 out of 5 stars

Mostly it was efficient

Mostly it was efficient. The website crashed and kept logging me out when auctions were about to end.

October 13, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Tugce,

Thank you for your feedback! We’re glad most of the process was efficient, but we’re sorry to hear about the website issue. We’ll pass this on to our technical team to help improve the experience.

Rated 1 out of 5 stars

Troostwijk Auctions Fraud

Friends, I strongly advise against dealing with this auction house, as they engage in deceptive practices towards consumers. They deliberately hide product defects, presenting them as high-quality items. As a result, you’ll end up with worthless junk and lose your money. Therefore, I do not recommend participating under any circumstances — you will lose much more.

September 30, 2025
Unprompted review
Rated 5 out of 5 stars

Well auctioning has always has its…

Well auctioning has always has its price, sometime you like the item but you cant meet the price due to high competition. So you loose the item as the price supurses your budget.

Also sometime you win the item, you pay for it but at the end you are informed what their reason is, that the item is not there. The bad thing sometime you get informed at the time of collection.

So I have learnt that the proccess is not 100% correct until I have the item on hand.

October 14, 2025
Unprompted review
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Reply from Troostwijk Auctions

Dear Shaban,

Thank you for sharing your honest feedback. We understand your frustration regarding competitive bidding and occasional issues with item availability. We’re continuously working to improve our processes and communication to make every auction experience as reliable as possible.

Rated 5 out of 5 stars

Fantastjc

What made my experience great is that, I was being blocked for something I did not know off. But when I called today I was explained why, and was unblocked. Which made me to win a bide on the same day. Thank you for that.

October 13, 2025
Unprompted review
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Reply from Troostwijk Auctions

Dear,

Thank you for your kind feedback! We’re glad the situation was quickly clarified and resolved, and even happier to hear you were able to place and win your bid the same day.

Rated 1 out of 5 stars

I pay 100€ and I never receive…

I pay 100€ and I never receive anything. I’m still trying to find a solution but the support service doesn’t help me.

August 15, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Chris, 
Thank you for your review. I see the amount has been refunded fully because the lot has been lost at the delivery company. Sincere apologies for the inconvenience. You will receive the refunded amount soon.

Rated 5 out of 5 stars

Super auction platform

Super auction platform. I like it a lot, and i use it as a buyer

October 10, 2025
Unprompted review
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Reply from Troostwijk Auctions

Hoi Simon,

Thank you for your kind feedback! Great to hear you enjoy using our platform as a buyer.

Rated 5 out of 5 stars

very useful:)

October 9, 2025
Unprompted review
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Reply from Troostwijk Auctions

Dear Ersin,

Thank you! Great to hear you find it useful.

Rated 5 out of 5 stars

An auction site where you can find many…

An auction site where you can find many interesting things...

October 9, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear,

Thank you for your feedback! 
Great to hear you enjoy discovering interesting items on our auction site.

Rated 4 out of 5 stars

I am very peased with the veicule…

I am very peased with the veicule offers. Importante to me woul be a translate page in portuguese.

October 9, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Vitor,

Thank you for your feedback! We're glad to hear you're pleased with the vehicle offers. We appreciate your suggestion about adding a Portuguese translation and will share it with our team.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️


⭐️⭐️⭐️⭐️⭐️
Great experience with Troostwijk Auctions — professional, transparent, and easy to use.
Smooth process from bidding to delivery and very helpful customer support.

October 7, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Gabi,

Thank you for your wonderful review! We’re happy to hear you had such a smooth and positive experience with our platform and team.

Rated 4 out of 5 stars

great offers

great offers, quick replies, good descriptions although it could be more precise, but too high commision

October 7, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Borstjan,

Thanks for your review! Great to hear you’re happy with our service and offers. We appreciate your feedback about the commission, we’ll definitely take it into account.

Rated 5 out of 5 stars

Good for everything

Simple to use, large amount of products.

October 8, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Daniel,

Thank you for your feedback! Great to hear you find the platform easy to use and appreciate the wide range of products.

Rated 5 out of 5 stars

The best application for auctions,Easy…

The best application for auctions,Easy to place your bet to pay and to enjoy your product!⭐️

October 5, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Adrian,

Thank you for your great feedback! We’re happy to hear you find our platform easy to use and enjoy your purchases.

Rated 5 out of 5 stars

Good and fast delivery accurate…

Good and fast delivery accurate description of products

October 5, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hoi Gabriel,

Thank you for your feedback! 
Great to hear you were satisfied with the quick delivery and accurate product descriptions.

Rated 5 out of 5 stars

Very nice....

Very nice...

October 4, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Hi Kostas,

Thank you for the 5 stars!
We hope to see you again soon on our website.

Rated 5 out of 5 stars

Patient service with the customer

good action catalog, clear website

October 3, 2025
Unprompted review
Troostwijk Auctions logo

Reply from Troostwijk Auctions

Dear Péter,

Thanks for your nice feedback! 
Great to hear you find the auction catalog and website clear and easy to use.

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