Transit Retail Services Limited Reviews 

42
TrustScore 4 out of 5

4.2

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

The drivers were extremely helpful and very polite. The vehicle was late arriving due to a problem with the power steering during the journey and had to change vehicles. Would definately use them... See more

Rated 1 out of 5 stars

I would not recommend TRS at all. I bought 10 refurbished freezers, but most of them arrived in very poor condition. Only 9 freezers were delivered, and I had to call several times just to find ou... See more

Rated 5 out of 5 stars

Desperately needed a display freezer. Phoned TRS and made enquiries for availability and was informed to come the next day . To my surprise it was ready for collection when I arrived the next day . Al... See more

Rated 5 out of 5 stars

Best freezers about, communication on point, gaffer answered his phone at 5am for an emergency replacement. Driver was friendly, product was amazing. Highly recommend TRS

Company details

  1. Commercial Refrigerator Supplier

Written by the company

Founded in 1989. TRS offers services in services in refrigeration supply, installation, Shopfitting, storage and retail closure and rip-out work. Our mission is to bring the customers vision of a project to reality. Whether this is a full supermarket to be supplied and fitted or a store closure to be handled an efficiently and cost effective as possible.


Contact info

4.2

Great

TrustScore 4 out of 5

42 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.2

All reviews

(42)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

ABSOLUTE SCAMMERS

ABSOLUTE SCAMMERS. AVOID AVOID AVOID. Ordered a refurbished freezer and was promised delivery on the agreed day. Charlie confirmed it would be delivered, but after that he completely stopped answering calls, messages, and emails. No update, no apology, nothing.

Most communication was done through WhatsApp rather than direct phone calls, which I found very suspicious given how communication suddenly stopped once payment had been made.

I am still chasing a refund of over £1200 and have now had to escalate the matter through my payment provider because they refused to communicate or resolve the issue.

Avoid this company at all costs. In my experience, they are nothing but crooks and completely unprofessional. Would never recommend them to anyone.

April 20, 2026
Rated 1 out of 5 stars

I would not recommend TRS

I would not recommend TRS at all. I bought 10 refurbished freezers, but most of them arrived in very poor condition. Only 9 freezers were delivered, and I had to call several times just to find out why one was missing.

Since many of the freezers were not in good condition, I requested a refund for the missing unit. After a few weeks, they stopped answering my calls, and I still have not received any refund.

Some of these so-called refurbished freezers should honestly be in a junkyard and should never have been sold.

February 13, 2026
Rated 1 out of 5 stars

This place is a scam

This place is a scam! They took my money and then I waited months for a freezer they didn’t have! Then I got one and it wasn’t working! Charlie is a liar and a scammer he told me it was coming then it never came! do not buy from these people!! He is a scammer

February 20, 2026
Unprompted review
Rated 5 out of 5 stars

Amazing Service

TRS provided outstanding service with delivering my fridge. Would highly recommend them! I think the guys name was Jacob who delivered mine, amazing bloke!

August 9, 2025
Unprompted review
Rated 5 out of 5 stars

Jacob is brilliant

Jacob is brilliant, fast and efficient. A real asset to your team.
Overall I found your company very easy to deal with and everyone involved was very professional.

August 20, 2025
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look